Bid Coordinator

Looking for a role where your ideas are heard, your impact is visible, and your work genuinely matters? Reliance is one of the UK’s leading independent security and safety technology specialists. For 40 years we’ve been trusted by major organisations to protect their people, assets and reputations through the right mix of proven systems, specialist expertise and consistently high service standards.

Fully independent and vendor-agnostic, we combine the capability and footprint of a large national business with the agility, accountability and customer focus you only get from an independent team. We work in demanding, high-stakes environments where governance matters, uptime matters, and getting it right first time matters.

We offer a full suite of services across the lifecycle – from consultancy and design, through installation and project delivery, to service, maintenance, remote support and 24/7 monitoring via our ARC. Reliance High-Tech delivers integrated physical security and critical infrastructure solutions, while Reliance Protect provides lone worker, body worn, and personal safety services – giving clients a joined-up approach to safety, security and risk management.

Your Role

Reliance is recruiting for a newly created Bid Coordinator role to strengthen our ability to deliver high-quality, competitive, and compliant submissions. With the volume and complexity of bids continuing to increase, we require a skilled professional to manage the entire bid process and take full ownership of our bid management tools, such as our bid platform (Loopio) and library, ensuring that accurate, high-quality, and current information is always available to the wider team.

The Bid Coordinator will act as the central point of coordination for all bids, from initial kick-off meetings through to final submission, ensuring that processes run smoothly, timelines are met, and every submission is fully aligned with client requirements and internal governance. This role is about ensuring efficiency, accuracy, and quality, protecting the strength of our bids while also driving continuous improvement in how we compete.

This is not a technical writing position for each bid, however some writing and content development will be required, particularly in maintaining and updating our bid library. The main purpose is to own and coordinate the end-to-end bid process, ensuring timescales are met, bids are answered fully, best practice is embedded and improvements are consistently driven.

You will work closely with teams across the business – including Sales, Marketing, Design, Project Management, Service, and Health & Safety – coordinating contributions and managing the tools that underpin our bid process. A key part of the role will be maintaining and improving our central content library, ensuring that lessons learned, examples of best practice, and updated content are captured and incorporated into future responses.

Responsibilities

• To own and manage the end-to-end bid process, ensuring submissions are delivered on time, fully compliant, and aligned with client requirements and internal governance.
• To act as system owner for the bid management platform (Loopio), ensuring content is accurate, well-structured, version-controlled, and continuously updated (including by Content Owners) with lessons learned and best practice.
• To plan, schedule, and coordinate all bid activities, including kick-off meetings, progress reviews, approvals, and final submission.
• To liaise with internal stakeholders (Sales, Marketing, Design, Senior Management, Finance, Legal, Project Management, Service, and Health & Safety) to secure timely inputs and ensure submissions are accurate and complete.
• To maintain and improve the central bid content library, embedding feedback and updating case studies, success stories, and company information to reflect the latest capability.
• To provide quality assurance across all submissions, checking alignment with evaluation criteria, governance processes, and brand standards.
• To support the creation of non-technical content and coordinate technical inputs, ensuring a consistent and compelling narrative.
• To monitor progress daily, identify risks or bottlenecks early, and drive resolution to keep bids on track.
• To coordinate structured post-bid reviews and wash-ups, capturing lessons learned and consolidating data to drive continuous improvement.
• To implement and promote best practice in bid management, ensuring clear communication of process, responsibilities, and expectations across the team.
• To reduce the cost to bid and improve efficiency by optimising workflows, reusing high-quality content, and streamlining processes.

Your Experience

• Proven experience in bid management, proposal support, or a similar structured process role.
• Demonstrable understanding of the end-to-end bid process, with the ability to manage multiple concurrent submissions.
• Experience managing and maintaining bid libraries/content management systems (e.g. Loopio or equivalent), including version control and continuous improvement.
• Strong organisational and time-management skills, able to plan, prioritise and deliver to tight deadlines.
• Ability to coordinate multiple stakeholders across departments, including senior leaders.
• High proficiency in Microsoft 365 (Word, Excel, PowerPoint) and collaboration tools (SharePoint, Teams).
• Understanding of compliance and governance requirements within a bid process (mandatory requirements, evaluation criteria, internal approvals).
• Excellent written and verbal communication skills with exceptional attention to detail.
• Continuous improvement mindset – capturing lessons learned and strengthening templates and reusable content over time.

Your Qualifications

• Strong working knowledge of technology-led solutions and formal tender processes.
• GCSEs (or equivalent) including English and Maths (or equivalent demonstrable competency).
• Commitment to ongoing professional development.
• APMP Foundation/Practitioner (or commitment to achieve).
• Bid governance and coordination – runs a structured process from kick-off to submission, keeping owners and deadlines on track.
• Planning and prioritisation – manages multiple live bids and protects quality under pressure.
• Stakeholder management – secures timely inputs from technical, commercial and operational teams, including senior stakeholders.
• Quality and compliance discipline – checks mandatory requirements, evidence, consistency and submission readiness before sign-off.
• Clear written communication – turns inputs into polished, client-ready responses while maintaining accuracy.
• Document and content control – strong version control, templates, naming conventions and audit trail management.
• Continuous improvement through analysis – reviews bid performance and feedback, identifies patterns and root causes, and turns learning into practical improvements (templates, content library, win themes, compliance checks and ways of working).
• Commercial awareness – understands assumptions, exclusions, risk/clarification points and approvals as part of compliant submissions.
• Highly organised and dependable – plans ahead, meets deadlines, and follows through on actions without needing close supervision.
• Calm under pressure – stays focused during peak bid periods and maintains quality when timelines are tight.
• Proactive and solutions-led – anticipates issues early, escalates appropriately, and proposes practical options to keep bids moving.
• Collaborative and approachable – builds positive working relationships across the business and earns timely contributions from others.
• Confident communicator – able to challenge constructively, clarify requirements, and keep stakeholders aligned.
• Detail-driven with pride in quality – notices inconsistencies, checks facts and formatting, and protects the standard of every submission.
• Analytical and improvement minded – learns from results and feedback, identifies root causes, and embeds improvements into templates, content and process.
• Resilient and adaptable – adjusts priorities quickly as bid requirements change, without losing control of delivery.
• Professional and discreet – handles sensitive commercial information with care and integrity.
• Customer focused mindset – thinks from the client’s perspective and helps ensure responses are clear, relevant and easy to evaluate.

Additional Information

• Must hold valid driving licence.
• UK citizen or valid work permit.
• Security clearances will be applied for when onboarding.
• Exposure to leading security and technology vendors, including new platforms, product roadmaps and partner resources.
• Experience supporting bids for complex, high-profile estates and world-leading clients across multiple sectors.
• Ongoing solutions training alongside the sales and technical teams to build wider commercial and technical confidence.
• Structured development in bid best practice, including governance, compliance, win themes and response quality.
• Opportunity to work towards professional qualifications (e.g. APMP and related training) with support from the business.
• Development of project coordination skills through managing multiple workstreams, deadlines and senior stakeholders.
• Hands-on experience strengthening our bid library, templates and reusable content – building a recognised centre of excellence.
• Progression through internal mobility.

Company Benefits

Working at Reliance means joining an award-winning company that genuinely makes a difference. We combine cutting-edge technology with a team culture built on integrity, agility and trust. You’ll work alongside knowledgeable passionate people who value honesty, collaboration and respect for both customer and colleague.

• Company pension plan.
• Employee healthcare.
• Subsidised dental care plan.
• Subsidised eyecare plan.
• Access to 24-hr online GP.
• Company sick pay.
• Reduced Gym membership.
• 25 days holiday plus Bank holidays and 1 charity day per year.
• Employee Recognition program.
• Training & Accreditation opportunities.
• Access to Boost works.
• Long Service Awards.
• Regular Social Events.
• Free onsite parking with electric charging points.

Our Commitments

Reliance High-Tech is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive fair consideration for employment. Reliance High Tech recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected characteristics as required by applicable law.

If you’re looking for a role where your ideas are valued, your impact is visible and your work truly matters, this is where your next chapter begins.

Contact Us

To express an interest in this role please send your CV and a covering letter to Careers@Reliancehightech.co.uk.