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- Tasks: Provide expert engineering support for security solutions and deliver top-notch customer service.
- Company: Join the UK's largest independent security solutions provider with a dynamic team.
- Benefits: Competitive salary, ongoing training, and opportunities for personal development.
- Why this job: Make a real difference in the security industry while working with cutting-edge technology.
- Qualifications: NVQ 3 in Electronic Security or equivalent experience required.
- Other info: Flexible work environment with a focus on teamwork and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Do you want to join a team of outstanding and dedicated individuals within one of the most dynamic and forward-thinking companies in the security and lone worker industry? If your skills, ambition, and ethos match our values below – call us.
Role
To provide professional engineering expertise along with excellent internal/external customer service during the repair and maintenance of a variety of security solutions (including CCTV, Intruder, ACS, Intercom Systems plus other security solutions).
About Us
Reliance High-Tech / Reliance Protect is the UK’s largest independent integrator/installer of security solutions / lone worker solutions. We are trusted by leading brands and organisations to protect their people, assets and reputations through innovative technology and specialist expertise. Unique in the industry, Reliance High-Tech / Reliance Protect combines the capability and footprint of a large company with the agility and customer focus of an independent business. We operate at the top end, for the most discerning clients, in the most demanding and complex environments with the highest stakes, and always with integrity and customer focus.
Responsibilities
- Provide technical expertise in fault finding and repairs across a varied selection of PC/Network based and analogue security systems with a working knowledge of different high-end software packages.
- Provide technical expertise in fault finding and repair with a variety of CCTV operating systems from small scale CCTV systems to large multi-site installations with PC Based Digital Recorders.
- Understand fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults.
- Liaise with higher grade engineers where required.
- Provide emergency solutions when operating out of hours as specified on the departmental rota (currently 1 in 4).
- Collaborate with all parts of the business to ensure that the agreed scope of works is delivered in line with the customer’s expectations.
- Participate in team meetings and actively contribute towards the business’ activities.
- Strive to maximize personal development and performance and take active part in performance reviews and personal development plans.
- Maintain up to date technical knowledge through internal and external training provision.
- Operate according to the requirements of business-specific applications and processes and the broad application environments (e.g., order submission, stock control, timesheet submission, job closing, etc.).
Qualifications
- NVQ 3 in Electronic Security or equivalent proven experience (4+ Years).
- Knowledge of Access control / CCTV / Intercom / Intruder systems.
- Knowledge of Windows Operating Systems.
- Knowledge of digital electronics principles and systems.
- Good knowledge surrounding digital electronics and electrical systems.
- Microsoft OS knowledge.
- Working knowledge of TCP/IP and other network fundamentals of UFE’s (Unified Front End).
- Excellent communication skills – Written and Verbal.
Your Profile
Flexible with a can do/will do attitude, able to work both independently and as part of a team essential. Proven record of great customer service and an ability to manage time and workload a must.
Contact Us
To express an interest in this role please send your CV and a covering letter to Careers@Reliancehightech.co.uk no later than 1st May 2026. This must include your home location. All job candidates will be screened to BS7858 standards to meet Reliance High-Tech’s / Reliance Protects vetting standards. Thank you for your interest in joining our team. If you have not heard from us within two weeks of submitting your application, unfortunately, it means your application has not been successful at this time. We will, however, keep your details on file, and if your skills and experience align with future opportunities, we may contact you directly.
3 x Service Engineer – East Midlands employer: Reliance High-Tech Limited
Contact Detail:
Reliance High-Tech Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3 x Service Engineer – East Midlands
✨Tip Number 1
Network like a pro! Reach out to current employees at Reliance High-Tech or similar companies on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Show off your skills! If you’ve got experience with CCTV, intruder systems, or any of the tech mentioned, be ready to discuss specific projects or challenges you’ve tackled. Real-life examples make you stand out!
✨Tip Number 3
Prepare for the interview! Research common questions for service engineers and think about how your background fits. Don’t forget to highlight your customer service skills – they’re key in this role!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Reliance High-Tech.
We think you need these skills to ace 3 x Service Engineer – East Midlands
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the job description. Highlight your expertise in security systems, customer service, and any relevant qualifications like NVQ 3 in Electronic Security.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific experiences that demonstrate your technical skills and customer service prowess.
Show Your Passion: We love candidates who are genuinely excited about the role! In your application, express your enthusiasm for working in the security industry and how you align with our values of integrity and customer focus.
Apply Through Our Website: To make sure your application gets noticed, apply directly through our website. It’s the best way to ensure we receive your CV and cover letter promptly!
How to prepare for a job interview at Reliance High-Tech Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of CCTV, intruder systems, and access control. Be ready to discuss specific technical challenges you've faced and how you resolved them. This will show that you not only understand the systems but can also troubleshoot effectively.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, prepare examples of how you've provided excellent service in the past. Think about times when you went above and beyond to meet a customer's needs or resolved a tricky situation.
✨Demonstrate Team Spirit
Reliance High-Tech values collaboration, so be prepared to talk about your experience working in teams. Share instances where you contributed to team meetings or helped colleagues achieve their goals, highlighting your flexible attitude.
✨Prepare for Technical Questions
Expect questions that test your understanding of network fundamentals and digital electronics. Brush up on TCP/IP and fibre optic transmission systems, and be ready to explain these concepts clearly. This will demonstrate your technical expertise and readiness for the role.
