At a Glance
- Tasks: Join us as a Service Engineer, troubleshooting and repairing cutting-edge security systems.
- Company: Reliance High Tech is a leader in innovative security solutions across the UK.
- Benefits: Enjoy flexible working hours, ongoing training, and opportunities for personal development.
- Why this job: Be part of a dynamic team, making a real impact in security technology.
- Qualifications: NVQ 3 in Electronic Security or equivalent experience required; strong tech skills essential.
- Other info: Work permit needed for non-UK passport holders; apply through our website.
The predicted salary is between 36000 - 60000 £ per year.
Client: Reliance High Tech Location: London, United Kingdom Job Category: Other – EU work permit required: Yes Job Reference: 680ec34b6fd2 Job Views: 7 Posted: 29.06.2025 Expiry Date: 13.08.2025 Job Description: Responsibilities Provide technical expertise in fault finding and repairs across varied selection of PC/Network based and analogue security systems with a working knowledge of different high end software packages. Provide technical expertise in fault finding and repair with a variety of CCTV operating systems from small scale CCTV systems to large Multi-site installations with PC Based Digital Recorders. To understand fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults. Liaise with higher grade engineers where required. Provide emergency solutions when operating out of hours as specified on the departmental rota. Collaborate with all parts of the business to ensure that the agreed scope of works is delivered in line with the customer’s expectations. Participate in team meetings and actively contribute towards the business’ activities. Strive to maximize personal development and performance and take active part in performance reviews and personal development plans. Maintain up to date technical knowledge through internal and external training provision. Operate according to the requirements of business-specific applications and processes and the broad application environments (e.g., order submission, stock control, timesheet submission, job closing, etc.) NVQ 3 in Electronic Security or equivalent proven experience (4+ Years) Knowledge of Access control / CCTV / Intercom / Intruder systems. Including; Knowledge of Windows Operating Systems. Knowledge of digital electronics principles and systems Health and Safety. Good knowledge of Access control / CCTV / Intercom / Intruder systems. Good knowledge surrounding digital electronics and electrical systems. Working knowledge of TCP/IP and other network fundamentals of UFE’s (Unified Front End). Excellent communication skills – Written and Verbal. Your Profile Flexible with a can do/will do attitude, able to work both independently and part of a team essential. Proven record of great customer service and an ability to manage time and workload a must. Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information. Bank or payment details should not be provided when applying for a job. Eurojobs.com is not responsible for any external website content. All applications should be made via the \’Apply now\’ button. Created on 29/06/2025 by TN United Kingdom #J-18808-Ljbffr
Service Engineer South Wales, Gloucester & Worcester employer: Reliance High Tech
Contact Detail:
Reliance High Tech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer South Wales, Gloucester & Worcester
✨Tip Number 1
Familiarise yourself with the specific security systems mentioned in the job description, such as CCTV, access control, and intruder systems. Having hands-on experience or knowledge about these technologies will give you an edge during interviews.
✨Tip Number 2
Network with professionals in the field of electronic security. Attend industry events or join online forums to connect with others who work in similar roles. This can lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare to discuss your previous experiences in fault finding and repairs. Be ready to share specific examples of how you've successfully resolved technical issues, as this will demonstrate your problem-solving skills to potential employers.
✨Tip Number 4
Showcase your customer service skills during the interview process. Since the role requires great customer interaction, be prepared to discuss how you've effectively managed customer expectations and provided excellent service in past positions.
We think you need these skills to ace Service Engineer South Wales, Gloucester & Worcester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in electronic security systems, particularly in CCTV, access control, and intruder systems. Use specific examples to demonstrate your technical expertise and problem-solving skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your NVQ 3 in Electronic Security or equivalent experience, and explain how your skills align with the responsibilities outlined in the job description.
Highlight Technical Skills: In your application, emphasise your knowledge of TCP/IP, LAN/WAN networks, and digital electronics principles. Be specific about your experience with various software packages and fault-finding techniques.
Showcase Customer Service Experience: Since great customer service is essential for this role, include examples of how you've successfully managed customer interactions and resolved issues in previous positions. This will demonstrate your ability to meet customer expectations.
How to prepare for a job interview at Reliance High Tech
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with various security systems, including CCTV, access control, and intruder systems. Highlight specific examples of fault finding and repairs you've successfully completed, as this will demonstrate your technical knowledge and problem-solving skills.
✨Demonstrate Communication Skills
Since excellent communication is crucial for this role, practice articulating your thoughts clearly and concisely. Be ready to explain complex technical concepts in simple terms, as you may need to liaise with clients or team members who are not technically inclined.
✨Emphasise Team Collaboration
Discuss your experience working in teams and how you contribute to group efforts. Mention any instances where you collaborated with higher-grade engineers or other departments to achieve a common goal, as this shows your ability to work well within a team environment.
✨Prepare for Scenario-Based Questions
Anticipate questions that require you to think on your feet, such as how you would handle an emergency situation out of hours. Practising responses to hypothetical scenarios can help you convey your problem-solving abilities and readiness to take initiative when needed.