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- Tasks: Be the friendly face for customers booking their vehicles for service and repairs.
- Company: Join a reputable VOLVO dealership in York with a focus on customer satisfaction.
- Benefits: Earn commission, enjoy a Monday to Friday schedule, and receive full training.
- Why this job: Make a difference by providing outstanding service and building customer relationships.
- Qualifications: Excellent communication skills and a valid UK driving licence required.
- Other info: Opportunity for career growth and a dynamic work environment.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a SERVICE ADVISOR to join our YORK dealership. Once trained, you will be the first point of contact for customers booking in their vehicles to the workshop for MOT/Service and Repair.
You will have immaculate presentation and excellent communication skills. You will be computer literate and experience of Pinnacle DMS or similar will be an advantage.
You will look after your own customers every day, keeping them updated on the progress of their vehicle. You will organise and hand over courtesy cars and explain the work done and what has been invoiced to the customer when they collect their car.
You will be used to delivering outstanding customer service. With the role comes opportunity to earn commission for selling service plans and accessories.
Experience in the role is preferred, however not essential as full training will be given to the successful candidate. Working Monday - Friday, with one in three Saturday mornings.
You must have a valid UK Manual Driving licence and live within commuting distance of the dealership.
Service Advisor - VOLVO YORK employer: RELIANCE GARAGE (RYEDALE) LTD
Contact Detail:
RELIANCE GARAGE (RYEDALE) LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor - VOLVO YORK
✨Tip Number 1
Get to know the dealership! Before your interview, do a bit of research on VOLVO YORK. Familiarise yourself with their services and values. This will help you show genuine interest and make a great first impression.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll need to explain things clearly to customers. Try role-playing with a friend or family member to get comfortable discussing vehicle services and repairs.
✨Tip Number 3
Dress to impress! Since immaculate presentation is key for this role, make sure you look sharp for your interview. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your CV gets seen by the right people and shows you're keen to join the team at VOLVO YORK.
We think you need these skills to ace Service Advisor - VOLVO YORK
Some tips for your application 🫡
Show Off Your Communication Skills: Since you'll be the first point of contact for customers, make sure your written application reflects your excellent communication skills. Use clear and friendly language to show us you can connect with customers just as well on paper as you would in person.
Highlight Relevant Experience: Even if you don’t have direct experience as a Service Advisor, let us know about any customer service roles you've had. We want to see how your past experiences can translate into delivering outstanding service at our dealership.
Be Detail-Oriented: Pay attention to the details in your application. Make sure there are no typos or errors, as this shows us you care about presentation. Remember, you’ll be handling customer vehicles, so we need to know you’re meticulous!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the hiring process.
How to prepare for a job interview at RELIANCE GARAGE (RYEDALE) LTD
✨Know Your Stuff
Familiarise yourself with the services offered at the VOLVO YORK dealership. Understand the basics of MOTs, servicing, and repairs so you can confidently discuss them during the interview. This shows your genuine interest in the role and helps you connect with the interviewers.
✨Showcase Your Communication Skills
As a Service Advisor, excellent communication is key. Practice explaining complex ideas simply and clearly. You might even want to role-play with a friend, simulating customer interactions to demonstrate your ability to keep customers informed and satisfied.
✨Dress to Impress
Presentation matters! Make sure you dress smartly for the interview. A polished appearance reflects your professionalism and aligns with the immaculate presentation expected in the role. It’s all about making a great first impression!
✨Prepare Questions
Have a few thoughtful questions ready to ask the interviewers. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows that you’re engaged and serious about the position, plus it gives you valuable insights into the company culture.
