At a Glance
- Tasks: Process customer orders and handle enquiries with professionalism.
- Company: Reliable Recruit, a supportive team in Bury.
- Benefits: Competitive salary, Monday to Friday hours, and permanent role.
- Other info: Opportunity for career growth and continuous improvement.
- Why this job: Join a dynamic team and enhance your customer service skills.
- Qualifications: Experience in customer service and strong communication skills.
Reliable Recruit are looking to recruit a Customer Service Coordinator for a Temp to Perm position working at our client’s site in Bury.
The work will involve:
- Processing customer orders accurately and in a timely manner
- Handling customer enquiries via phone and email in a professional manner
- Investigating and resolving customer complaints and queries
- Providing information on product availability, lead times and pricing
- Building strong relationships with customers and internal teams
- Working closely with other departments to ensure a seamless service
- Maintaining accurate records and administration
- Participating in continuous improvement of processes and service delivery
- General admin duties as required
The working times and pay are:
- Monday to Friday
- 08:30-17:00
- £28-30K Per annum DOE
- Permanent Role
Skills/Experience Needed:
- Previous experience in a customer service, administration or coordination role
- Strong attention to detail and accuracy
- Good CRM experience
- Orderwise experience an advantage
- Excellent communication skills
- Confident using Microsoft Office
If you are interested in this role please apply with an updated CV. Please note we cannot take applications over the phone but can answer any questions you may have prior to applying. To be put forward you must register prior to starting with us. You can do this before we contact you by visiting our website. If you aren't interested in this role please feel free to register for similar positions in your area, thank you.
Customer Service Coordinator in Bury employer: Reliable Recruit (Services) Ltd.
At Reliable Recruit, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and continuous improvement. As a Customer Service Coordinator in Bury, you'll enjoy a competitive salary, regular working hours, and opportunities for professional growth within a dynamic environment that prioritises employee satisfaction and development.
Contact Detail:
Reliable Recruit (Services) Ltd. Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Coordinator in Bury
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and recent achievements can help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions with a friend or in front of a mirror. This will help you feel more confident and articulate when discussing your previous experience in customer service and administration.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! Asking about team dynamics or how they measure success in the role shows that you’re engaged and thinking ahead.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed, and you can easily keep track of your progress with us.
We think you need these skills to ace Customer Service Coordinator in Bury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Service Coordinator role. Highlight your previous experience in customer service and administration, and don’t forget to mention any CRM or Orderwise experience you have!
Show Off Your Skills:In your application, emphasise your attention to detail and communication skills. We want to see how you can handle customer enquiries and complaints professionally, so give us examples of how you've done this before.
Keep It Professional:When writing your cover letter, keep it professional but let your personality shine through! We love seeing candidates who are passionate about providing excellent customer service and building strong relationships.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and get you started on the right foot. Plus, you can register for similar positions if this one isn’t quite right for you.
How to prepare for a job interview at Reliable Recruit (Services) Ltd.
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Service Coordinator. Familiarise yourself with processing orders, handling enquiries, and resolving complaints. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively communicated with customers in the past. Think about times when you resolved issues or built strong relationships. Practising these scenarios will help you articulate your experience confidently during the interview.
✨Highlight Your Attention to Detail
Attention to detail is crucial in customer service. Be ready to discuss how you've ensured accuracy in your previous roles, whether it’s processing orders or maintaining records. You could even mention specific tools or methods you use to stay organised and precise.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, or how they measure success in the role. This not only shows your interest but also helps you determine if the company is the right fit for you.
