At a Glance
- Tasks: Deliver innovative retail solutions and optimise customer projects independently.
- Company: Join RELEX Solutions, a leading international software company with a focus on employee well-being.
- Benefits: Enjoy flexible working, meaningful work, and a supportive culture that values your voice.
- Other info: Opportunities for international career growth and a vibrant team spirit await you.
- Why this job: Be part of a dynamic team driving impactful change in the retail industry.
- Qualifications: Experience in Space Planning and a passion for problem-solving are key.
The predicted salary is between 40000 - 50000 £ per year.
RELEX Solutions is a leading international software company with Finnish roots. Our cloud-based platform optimizes retail and supply chain processes across all industries - from DIY, pharmaceuticals and FMCG to manufacturing and our specialty (food) retail.
At RELEX, not only the optimization of trade is our top priority, but also our employees. You benefit from a high degree of autonomy, flat hierarchies, diverse development opportunities and a working environment in which we pay particular attention to the compatibility of professional and private life.
The EMEA Central Customer Operations team is expanding its Merchandising team that delivers Space & Assortment and Price & Promotions projects to customers. We’re looking for a Space, Assortment and Pricing Consultant who has practical experience in Space Planning Solutions with Category Management experience considered a bonus.
The main responsibilities will be to independently deliver software implementation projects through all the phases of a project lifecycle in the fields of Space, Assortment, Pricing and Promotion planning. A Merchandising Consultant is expected to master the customer-specific configurations needed to solve customer challenges and equip them with the most optimized system possible. Combining your experience with our software modules you will actively advise and guide the customer to deliver measurable value.
Your role as a Consultant would be working with English and German customers (German speaking would be a distinct advantage), ensuring customer business benefits are achieved by understanding their use cases and applying these to RELEX best practices in all areas. The role could be split between Space & Assortment customers and Price and Promotion customers, although sometimes these are the same customer!
This is an ideal role for an experienced Space Management individual who wants to expand their horizons, contribute to building a success story and play a key role in our future growth. You will be self-motivated and willing to take on new challenges. You will join an ambitious team of smart people who are all committed to RELEX’s success.
What you’ll be doing:
- Deliver customer projects independently using the RELEX project process
- Using your experience, work closely with customers to understand their use cases
- Solve complex problems to fulfil the customer requirements
- Configure our platforms for customer-specific needs
- Work collaboratively with internal and customer teams to validate customer data
- Train customers and be the recognised subject matter expert
- Work closely with technical teams and project managers
- Hands-on consulting and product expertise for new retail customers on space optimization and automation, and price & promotion campaign evaluation, forecasting, optimization, and automation
What you'll bring to the table:
- An experienced Space Planner
- A structured and analytical professional
- Agile mindset and ability to adjust to a changing environment
- Capability to interact confidently with customer teams
- Ability to independently drive progress with a holistic mindset
- A team player enjoying working with people from different backgrounds
- Ability to map customer requirements and translate those into software configuration
- Comfortable with occasional travel across Europe and potentially globally
What we consider as an advantage:
- German speaking would be a distinct advantage
- M.Sc. or higher
- Category Management experience
- Have experience working as an Implementation Specialist, Business Consultant or similar in or towards the retail space
- Strong proven analytical and problem-solving skills
- Are always service-minded with an ability to solve real and complex problems
- Proven ability to gather requirements, carry out process design, training, and user testing support
What we offer in return:
- You’ll be supported and given the space to thrive.
- We offer meaningful work, flexibility, and a culture that backs you to share your voice and be authentic.
- An international career and learning opportunities
- A rapidly growing and financially robust software company with exciting opportunities for career growth, also in the future
- Flexible working
- Genuine work-life balance
- Annual leave
- Internet and mobile phone benefits
- Diverse, inclusive, and supportive work culture
- Meaningful work with a commitment to a more sustainable future
- High autonomy
- Room for creativity
- Strong team spirit through company parties, two team days per year, and after-work activities
- Family-oriented policies
- Flat hierarchies
- Two paid volunteering days each year
If you feel this is the opportunity you don’t want to miss, you can apply by sending your cover letter and resume through the application form as soon as possible. If you have questions, our Talent Acquisition team is happy to answer them by email. Please note that we cannot process any applications through email.
Apply today and be part of the future. Be RELEX!
Space & Merchandising Consultant (m/f/d) in London employer: Relex Solutions
RELEX Solutions is an excellent employer for those looking to thrive in a dynamic and innovative environment. With a strong focus on employee growth, the company offers extensive training opportunities and encourages a collaborative work culture that values creativity and strategic thinking. Located in a vibrant area, employees benefit from a supportive atmosphere that embraces AI-driven advancements, making it an ideal place for professionals eager to make a meaningful impact in marketing operations.
StudySmarter Expert Advice🤫
We think this is how you could land Space & Merchandising Consultant (m/f/d) in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Relex Solutions, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Relex Solutions!
We think you need these skills to ace Space & Merchandising Consultant (m/f/d) in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Relex Solutions, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Relex Solutions and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Relex Solutions that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Relex Solutions
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
