RELEX Solutions is looking for talents, innovators and people who really want to get stuck in and make a difference. People like you! As a fast-growing Finnish software provider for retail and CPG planning processes we help make our customers being faster, more effective and more affordable. And as an employer? At RELEX, not only the optimization of trade is our top priority, but also our employees. You benefit from a high degree of autonomy, flat hierarchies, diverse development opportunities and a working environment in which we pay particular attention to the compatibility of professional and private life.
The PMO Specialist is the operational backbone of RELEX's Global Project Management Office. This role owns the setup, maintenance, and lifecycle administration of customer project infrastructure across our core delivery toolchain — primarily Jira, OpenAir, and Smartsheet — enabling project managers, consultants, and delivery leaders to operate efficiently from project kick-off through to continuous service handover.
Acting as the primary support interface for delivery teams globally, the PMO Specialist resolves tooling requests, maintains data integrity across systems, and drives process improvements to reduce manual overhead at scale.
What you'll be doing:
Project & System AdministrationSet up and maintain Jira projects (organizations, access, SLAs, automations) and OpenAir projects (resources, hierarchies, hour transfers)Keep Smartsheet in sync with Jira and OpenAirExecute customer re-namings and transitions across all systems with AR and BIProject Lifecycle SupportSupport project creation at kick-off and closure at go-live, including handover to SupportMaintain project templates and manage partner PM access to OpenAirSet up ticket routing and automation for hybrid implementation/support handoversStakeholder SupportFirst-line response in #help-global-pmo, triaging tooling and system requestsGuide requesters on PMO scope, escalation paths, and the right forms/portalsCollaborate with AR, BI, Support, and Partner Success on multi-system issuesProcess Improvement & AutomationImplement Jira automations to reduce manual work and contribute to the PMO automation roadmapMaintain process documentation and knowledge base articles as priorities evolveWhat you'll bring to the table: 2+ years of experience in a systems administration, PMO support, project coordination, or operations roleStrong proficiency with Jira — project configuration, service desks, automation rules, and user/organization management preferredDemonstrated ability to maintain data integrity across multiple systems simultaneouslyExcellent attention to detail and a methodical approach to high-volume, process-driven workClear, professional written communication in English — able to guide stakeholders to the right process or resource efficientlyService mindset: responsive, thorough, and committed to quality across a high volume of requestsAdaptability and comfort working in an evolving environment – able to adjust priorities, learn new systems and process quickly, and translate changing organization needs into practical ways of workingWhat we consider as an advantage: Experience with OpenAir or similar PSA/time-tracking platformsExperience with Claude, ChatGPT, or similar AI toolsFamiliarity with Smartsheet or comparable project tracking toolsExperience in a global SaaS or professional services environmentExposure to Jira automation rules, advanced workflows, or Jira Service Management administrationComfort with process mapping and identifying automation opportunities in repetitive administrative workflowsWho we areWe're bold thinkers and kind teammates, growing fast but staying grounded.
Our Nordic roots and global outlook shape a culture of friendliness, creativity, and collaboration, all powered by openness and shared wins. We care deeply about doing the right thing - and doing it together.
Flexibility in how and where you workRoom to thrivein a fast-growing global company with a good market positionPractical benefits that support work, family, wellness, and everyday lifeAnnual leaveDiverse, inclusive, and supportive work cultureWork that meaningfully reduces waste and improves sustainabilityOwnership, autonomy and flat hierarchiesTwo paid volunteering days each yearWe are a global community of different cultures, voices, and experiences.
We celebrate what makes us unique and connect through what we share, in an authentic and safe environment. Together we shape the future, and each other. If you feel this is the opportunity you don't want to miss, you can apply by sending your cover letter and resume through the application form as soon as possible. Please note that we cannot process any applications through email. Apply today and be part of the future. Be RELEX!
Project Specialist / PMO - Data Projects in London employer: RELEX Solutions
RELEX Solutions is an exceptional employer that values flexibility and collaboration, offering a dynamic work culture where innovation thrives. As a Senior Workday Specialist, you will have the opportunity to make a significant impact on our global HR tech initiatives while enjoying the benefits of remote work and flexible hours. We are committed to your professional growth, providing ample opportunities for development within a supportive team environment.
