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- Tasks: Plan and execute world-class events for VIP guests at major football competitions.
- Company: Join Relevent Football Partners, a leader in global sports marketing.
- Benefits: Collaborative culture, growth opportunities, and a chance to impact the future of football.
- Why this job: Be part of an exciting team shaping unforgettable guest experiences in football.
- Qualifications: Experience in event coordination and client servicing in sports.
- Other info: Willingness to travel and work flexible hours for events.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Location: London
Role Type: Full Time
Reports to: Guest Experience & Events Manager
About Relevent Football Partners
Relevent Football Partners (RFP) is a wholly owned subsidiary of Relevent, purposeâbuilt to commercialise the UEFA men's club competitions globally. An independent entity, RFP is tasked with providing UC3âthe joint venture between UEFA and European Football Clubs (EFC)âstrategic and sales support in the worldwide marketing and sale of media, sponsorship, and licensing rights for the UEFA Champions League, UEFA Europa League, UEFA Conference League, UEFA Super Cup, UEFA Youth League, and the UEFA Futsal Champions League.
Following the UC3 tender process, Relevent Football Partners was awarded the commercial rights to the UEFA men's club competitions (Champions League, Europa League and Conference League) on a global basis for the 2027 to 2033 cycle. As such, Relevent Football Partners is now seeking to build a truly worldâclass business focused on the monetisation of these commercial rights.
Position Summary
We are seeking a proactive sports marketing executive, to support the Guest Experience & Events team in the planning and execution of worldâclass corporate and clientâfacing events, conferences & brand experiences.
Key Responsibilities
- Support the team with the operational planning and execution of multiâday premium guest experiences across major international sporting events in football.
- Provide support across all operational elements with particular focus on guest services, communications, accommodation, welcome receptions and dinners, always ensuring a seamless and highâquality client experience and guest journey.
- Collaborate with the wider team to prepare guest itineraries and premium event materials that consistently reflect the brand.
- Communicate professionally with VIP guests, their representatives, and internal stakeholders.
- Support the broader team with project plans and presentation decks for internal briefings to ensure visibility and alignment.
- Manage the department's merchandise and gift stock. Ideate gifts appropriate for each event, source and develop a distribution plan.
- Support the team with budget management; process invoices for suppliers in collaboration with the Finance department.
- Log all guest information using CRM and or guest management systems, tracking key details, RSVPs and personal preferences.
- Plan and attend venue visits as and when necessary.
- Onâsite presence for up to 7 days to oversee the delivery of VIP guest programmes at UMCC Finals.
- Provide administrative and operational support before, during, and after events, including postâevent reporting such as debriefs and guest surveys.
- Support the onsite with guest management, logistics and event delivery, ensuring high standards are maintained.
- Monitor industry trends and report on potential future growth opportunities to ensure the continuous development of the guest experience.
Systems Management
- Support the team with the administrative management of online tools and systems to streamline project management & guest experience across communications, ticketing, accommodation, and transportation.
- Support the team with the development and management of the Guest Experience App.
CrossâFunctional Collaboration
- Maintain excellent working relationships with colleagues, agencies and suppliers.
- Support the broader marketing team to deliver consistent, highâquality event and experiential materials and production.
Experience Required
- Experience in guest programme management, hospitality and event coordination working on global live sporting events.
- Project management and administrational background in major sports events.
- Proven track record in client servicing, operational support and event delivery.
- Experience with online ticketing tools and guest management systems.
Skills Required
- Fluent use of English language in both verbal and written communications.
- Exceptional attention to detail, time management and organisational skills.
- Ability to build strong relationships and deliver exceptional client service.
- Ability to manage multiple projects simultaneously in a fastâpaced environment.
- A strong sense of proactivity and ownership.
- Proficiency in PowerPoint & Excel, familiarity with CRM, GMS and project management tools is helpful.
Personal Attributes
- Proactive, enthusiastic and detailâoriented with a willingness to roll up sleeves and get involved.
- Passionate about delivering worldâclass VIP guest experiences.
- Ability to maintain a kind, calm and professional manner in a pressured environment.
- Willingness to travel and work occasional evenings/weekends for events.
Why Join Us
At Relevent Football Partners, you'll be part of a passionate, global team committed to shaping the future of football in innovative and impactful ways. We offer a collaborative culture, exciting growth opportunities, and the chance to make a real difference in one of the world's most beloved sports.
Guest Experience & Events Executive in London employer: Relevent
Contact Detail:
Relevent Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Guest Experience & Events Executive in London
â¨Tip Number 1
Network like a pro! Get out there and connect with people in the sports industry. Attend events, join relevant groups on social media, and donât be shy to reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
â¨Tip Number 2
Show off your passion for football! When you get the chance to chat with potential employers, let your enthusiasm shine through. Share your experiences with events or guest management in sports, and how you can bring that energy to their team.
â¨Tip Number 3
Prepare for interviews by researching the company and its events. Know their recent projects and be ready to discuss how you can contribute to their goals. Tailor your answers to reflect their values and missionâthis shows youâre genuinely interested!
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Letâs make your dream job a reality together!
We think you need these skills to ace Guest Experience & Events Executive in London
Some tips for your application đŤĄ
Show Your Passion: When writing your application, let your enthusiasm for sports and events shine through. We want to see that youâre genuinely excited about the role and the chance to create amazing experiences for our guests.
Tailor Your CV: Make sure your CV highlights relevant experience in guest programme management and event coordination. We love seeing how your past roles align with what weâre looking for, so donât be shy about showcasing your skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This will help us understand your qualifications quickly!
Apply Through Our Website: We encourage you to submit your application directly through our website. Itâs the best way for us to receive your details and ensures youâre considered for the role. Plus, itâs super easy!
How to prepare for a job interview at Relevent
â¨Know Your Events
Familiarise yourself with the major international sporting events in football that Relevent Football Partners is involved with. Be ready to discuss how you can contribute to creating world-class guest experiences at these events.
â¨Showcase Your Communication Skills
Since the role involves communicating with VIP guests and internal stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've successfully managed client relationships or resolved issues in past roles.
â¨Demonstrate Proactivity
Highlight instances where you've taken initiative in previous jobs. Whether it was improving a process or going above and beyond for a client, showing your proactive nature will resonate well with the interviewers.
â¨Be Detail-Oriented
Given the emphasis on attention to detail in this role, prepare to discuss how you ensure high standards in your work. Bring examples of how your meticulous approach has positively impacted past events or projects.
