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- Tasks: Lead and shape business operations in a dynamic sports marketing environment.
- Company: Join Relevent Football Partners, a top player in global football partnerships.
- Benefits: Enjoy competitive pay, performance incentives, and a vibrant team culture.
- Why this job: Be part of a fast-growing agency and influence the future of sports marketing.
- Qualifications: 10+ years in business operations, ideally in sports or creative sectors.
- Other info: This role requires 4-5 days in the office, fostering collaboration and innovation.
The predicted salary is between 72000 - 100000 £ per year.
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Managing Director – CFO & Board Practice – ZRG
Relevent Football Partners is the world’s leading privately owned commercial partner with a dedicated focus on international football. They specialise in delivering top-tier commercial partnerships, innovative marketing strategies, and exceptional brand representation on a global scale.
Their mission is to maximise value for their clients through strategic collaborations and innovative revenue-generating opportunities.
Following the UC3 tender process, Relevent Football Partners (RFP) was awarded the commercial rights to the UEFA men’s club competitions (Champions League, Europa League and Conference League) on a global basis for the 2027 to 2033 cycle.
As such, RFP is now seeking to build a truly world class business focused on the monetisation of these commercial rights.
Head of Business Operations, based in a brand new office on The Strand in Central London. Given the teams are being created from scratch, everyone is encouraged to be in the office 4-5 days per week.
Role Overview:
The Head of Business Operations will play a key leadership role in shaping and executing the operational backbone of the agency. You will oversee day-to-day operations, drive process improvement, establish and optimise relationships with key partners / vendors, manage finances and compliance, and work closely with the leadership team to ensure smooth execution of strategic goals.
This is a rare opportunity to join at ground level and influence the trajectory of a fast-growing business in the sports industry. The role requires significant experience in forming an entirely new operation, defining key future-proofed processes and negotiating with external partners to tightly manage scope and ensure a well-controlled cost base. Experience in the complexities of operating across multiple countries with newly formed teams in a nascent operating environment are key requirements. The Head of Business reports to the Chief Financial Officer and will business partner closely with the leadership team on all strategic matters. The CFO will be based in RFP’s London office.
Key Responsibilities:
Strategic Projects:
• Project manage functional set up topics and unblock key dependencies (including those outside of immediate area of scope / responsibility) relating to the establishment and international expansion of RFP
• Act as a strategic advisor to the CFO, supporting major decisions with data and operational insights.
• Play a lead role in planning and executing agency expansion (geographical or service-based).
• Develop and implement business operations strategies, systems, and processes for RFP.
• Drive operational efficiency, scalability, and agility in a fast-paced, startup environment.
• Collaborate with department leads (e.g. HR, PR & Comms, Legal, Sales, Account Management) to align resources and improve workflow.
People & Culture:
• Support recruitment, onboarding, and HR operations as the team grows.
• Help foster a collaborative, high-performance culture aligned with our values.
• Design and implement operational policies that support team wellbeing and productivity.
• Identify and implement systems and tools that streamline agency operations (e.g., project management, T&E, research / benchmarking tools).
• Ensure data integrity, security, and access across platforms in conjunction with IT leadership.
Travel & Logistics:
• Provide leadership for the Travel & Logistics department, ensuring company wide policies and procedures are established, monitored and maintained. Compliance / Risk Management
• Ensure compliance with local tax laws, reporting standards, and regulatory requirements in all countries of operation.
• Ensure adequate, comprehensive, and cost-efficient insurance coverage, for all internal and external exposure.
What Relevent Offer:
• Opportunity to shape and lead the financial vision for one of the most prestigious sports properties in the world.
• Work with a dynamic team of industry experts in a fast-paced, high-impact environment.
• Competitive compensation package, including performance-based incentive.
• Global exposure and the opportunity to influence the future of sports marketing.
Candidate Requirements:
• Minimum of 10 years experience in business operations, strategy, or management consulting, preferably in a marketing, creative, or sports-related environment.
• Proven experience in building or scaling operational infrastructure, ideally in a start-up or early-stage business.
• Strong commercial acumen with the ability to interpret data and make sound strategic decisions. • Exceptional project management and problem-solving skills.
• Solid understanding of budgeting, financial management, and compliance.
• Outstanding interpersonal and communication abilities.
• Entrepreneurial mindset with a bias for action and continuous improvement.
• Familiarity with legal/commercial contracts and vendor management.
Personal Qualities
• Builder mentality: resourceful, capable of building structure from ambiguity, can operate strategically and execute and operationalise.
• Driven, ambitious, positive and hardworking, with a proactive approach.
• Growth mindset and resilient, with a strong drive to succeed.
• Ability to cope with pressurised situations and tight timeframes whilst maintaining a professional approach.
• Strong presence, comfortable operating at Board level and with senior stakeholders, both internal and external.
• Solutions orientated, unperturbed by challenge with the ability to problem solve.
• Equally high IQ and EQ.
• A global citizen that is culturally sensitive and naturally comfortable working across multiple international markets and cultures.
• High levels of integrity and confidentiality.
• Trusted advisor with a reputation for discretion and sound judgment in sensitive matters.
• Commercial mindset with a business partnering approach.
• Ability to influence without direct authority, collaborative.
• Mission driven, committed and aligned to Relevent’s values.
• Appreciative that this is a full-on role that will require 4-5 days working in the office.
Seniority level
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Seniority level
Director
Employment type
-
Employment type
Full-time
Job function
-
Job function
Finance, Consulting, and Project Management
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Industries
Broadcast Media Production and Distribution, Entertainment Providers, and Technology, Information and Media
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Head of Business Operations (London) employer: Relevent
Contact Detail:
Relevent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Business Operations (London)
✨Tip Number 1
Network with professionals in the sports marketing and operations sectors. Attend industry events, webinars, or local meetups to connect with individuals who may have insights into Relevent Football Partners or similar organisations.
✨Tip Number 2
Research Relevent Football Partners thoroughly. Understand their recent projects, especially the UEFA commercial rights, and be prepared to discuss how your experience aligns with their mission and operational goals during any conversations.
✨Tip Number 3
Demonstrate your entrepreneurial mindset by sharing examples of how you've successfully built or scaled operations in previous roles. Be ready to discuss specific challenges you faced and how you overcame them.
✨Tip Number 4
Prepare to showcase your project management skills by discussing relevant experiences where you led cross-functional teams or managed complex projects. Highlight your ability to drive operational efficiency and agility in a fast-paced environment.
We think you need these skills to ace Head of Business Operations (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business operations, strategy, and management consulting. Focus on achievements that demonstrate your ability to build operational infrastructure and manage projects effectively.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your background aligns with their mission and values, particularly in the context of sports marketing and operational excellence.
Showcase Leadership Skills: Emphasise your leadership experience and ability to foster a high-performance culture. Provide examples of how you've successfully managed teams and collaborated with various departments to achieve strategic goals.
Highlight Global Experience: Given the international scope of the role, make sure to mention any experience you have working across multiple countries or cultures. This will demonstrate your capability to navigate complex operational environments.
How to prepare for a job interview at Relevent
✨Understand the Company and Its Mission
Before your interview, make sure to research Relevent Football Partners thoroughly. Understand their mission, recent projects, and how they operate within the sports industry. This knowledge will help you align your answers with their goals and demonstrate your genuine interest in the role.
✨Showcase Your Leadership Experience
As the Head of Business Operations, you'll need to exhibit strong leadership skills. Prepare examples from your past experiences where you've successfully built or scaled operations, managed teams, or led strategic initiatives. Highlight your ability to drive process improvements and foster a collaborative culture.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and strategic thinking. Think about challenges you've faced in previous roles, particularly in fast-paced environments, and how you overcame them. Be ready to discuss specific outcomes and what you learned from those experiences.
✨Demonstrate Cultural Sensitivity and Global Awareness
Given the international nature of the role, it's crucial to show that you can work across different cultures and markets. Share any relevant experiences you've had working in diverse environments and how you adapted your approach to meet various cultural expectations.
