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- Tasks: Manage accounts and support clients in their digital marketing journey.
- Company: Join a rapidly expanding Digital Agency focused on innovative marketing solutions.
- Benefits: Enjoy a competitive salary and opportunities for professional growth.
- Why this job: Be part of a dynamic team that values creativity and client success.
- Qualifications: Experience with senior clients and a strong grasp of digital marketing channels required.
- Other info: This is a full-time role based in Southampton, England.
The predicted salary is between 36000 - 60000 £ per year.
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This range is provided by Relevant Five. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Relevant Five
Relevant Five is partnering with a rapidly expanding Digital Agency that is hiring for several Account Managers.
Responsibilities:
- Manage day-to-day account activities for new and existing digital media customers.
- Collaborate with media sales personnel to ensure early success for customers and provide ongoing support.
- Schedule regular reviews with clients from onboarding through their first year.
- Interpret client needs and propose innovative digital marketing ideas, including expanding services and paid media solutions.
- Demonstrate early success and value, reduce churn rates, and identify upsell and cross-sell opportunities.
- Review and track initial media service launches, identifying gaps and enhancements to improve key performance areas.
- Identify upsell and cross-sell opportunities through regular client reviews and portfolio growth features.
Key Qualities Required:
- Proven experience dealing with senior-level clients and leading meetings.
- Commercially-minded approach to digital account management and delivery.
- Strong understanding of digital marketing channels, including websites, CRM, email marketing, online advertising, SEO, PPC, and social media.
- Experience in the end-to-end delivery of large-scale website projects.
- Proven track record in managing ongoing improvement plans for large websites and CRM systems.
- Ability to work independently and as part of an established team.
- Confident, outgoing, and capable of presenting professionally.
- Decision-making ability with accountability for those decisions.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Business Development, Advertising, and Customer Service
Industries
- Advertising Services, Marketing Services, and Technology, Information and Media
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Location: Southampton, England, United Kingdom
Salary: £50,000.00
Posted: 2 weeks ago
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Account Manager employer: Relevant Five
Contact Detail:
Relevant Five Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with the latest trends in digital marketing. Being knowledgeable about current strategies and tools will help you engage in meaningful conversations during interviews and demonstrate your expertise.
✨Tip Number 2
Network with professionals in the digital marketing field. Attend industry events or join online forums to connect with others who can provide insights or even refer you to opportunities at Relevant Five.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client accounts in the past. Highlighting your achievements will show potential employers that you have the experience they are looking for.
✨Tip Number 4
Research Relevant Five and their clients thoroughly. Understanding their business model and the challenges they face will allow you to tailor your discussions and showcase how you can add value as an Account Manager.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and digital marketing. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of digital marketing channels and your experience with senior-level clients. Mention specific achievements that align with the responsibilities of the Account Manager role.
Showcase Your Skills: In your application, emphasise your decision-making abilities and your experience in managing large-scale projects. Provide examples of how you've successfully reduced churn rates or identified upsell opportunities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Relevant Five
✨Know Your Digital Marketing Channels
Make sure you have a solid understanding of various digital marketing channels like SEO, PPC, and social media. Be prepared to discuss how these can be leveraged for client success during the interview.
✨Demonstrate Client Management Skills
Highlight your experience in managing senior-level clients and leading meetings. Share specific examples of how you've successfully navigated client relationships and delivered results.
✨Showcase Your Problem-Solving Abilities
Be ready to discuss how you've identified gaps in service delivery and proposed innovative solutions. This will demonstrate your proactive approach and ability to enhance client satisfaction.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific client situations or challenges. Practising your responses to these scenarios can help you articulate your thought process and decision-making skills effectively.
