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- Tasks: Manage inbound patient calls and provide exceptional support for a smooth experience.
- Company: Pioneering medical cannabis clinic focused on patient wellbeing.
- Benefits: Full-time role with opportunities for personal and professional growth.
- Why this job: Join a dynamic team dedicated to making a real difference in patient care.
- Qualifications: Healthcare experience and strong telephone communication skills required.
The predicted salary is between 28800 - 48000 £ per year.
A pioneering medical cannabis clinic is seeking a Patient Support Coordinator to manage inbound patient calls and provide exceptional service. The role is key in ensuring a smooth patient experience.
Ideal candidates should have:
- Healthcare experience
- Strong telephone communication skills
- An empathetic approach
This is a full-time, entry-level position offering opportunities for personal and professional growth. Join a dynamic team dedicated to improving patient wellbeing.
Inbound Patient Support Specialist: Care & Scheduling in London employer: Releaf
Contact Detail:
Releaf Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Patient Support Specialist: Care & Scheduling in London
✨Tip Number 1
Make sure to brush up on your telephone communication skills. Practice answering common patient queries and role-play with a friend to get comfortable. We want you to sound confident and empathetic when you pick up that phone!
✨Tip Number 2
Research the medical cannabis field before your interview. Understanding the basics will help you connect better with patients and show that you're genuinely interested in their wellbeing. We’re all about improving patient experiences, so let that passion shine through!
✨Tip Number 3
Don’t underestimate the power of a follow-up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you’re proactive and really care about joining the team. We love seeing that enthusiasm!
✨Tip Number 4
Apply through our website for the best chance at landing the job. It’s super easy, and we’ll have all your details in one place. Plus, it shows you’re serious about wanting to be part of our dynamic team!
We think you need these skills to ace Inbound Patient Support Specialist: Care & Scheduling in London
Some tips for your application 🫡
Show Your Empathy: When writing your application, make sure to highlight your empathetic approach. We want to see how you connect with patients and understand their needs, so share any relevant experiences that showcase your caring nature.
Highlight Your Communication Skills: Strong telephone communication skills are a must for this role. In your application, give examples of how you've effectively communicated in previous roles, especially in healthcare settings. This will help us see your potential in providing exceptional service.
Tailor Your Application: Make sure to customise your application to fit the job description. We love it when candidates take the time to align their skills and experiences with what we're looking for. It shows us you're genuinely interested in joining our team!
Apply Through Our Website: We encourage you to apply directly through our website. This way, your application will be processed more efficiently, and you'll have access to all the latest updates about the position. Plus, it’s super easy to do!
How to prepare for a job interview at Releaf
✨Know the Company Inside Out
Before your interview, take some time to research the pioneering medical cannabis clinic. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Empathy
As an Inbound Patient Support Specialist, empathy is key. Prepare examples from your past experiences where you've demonstrated understanding and compassion towards patients or customers. This will highlight your suitability for the role and reassure the interviewers that you can provide exceptional service.
✨Practice Your Communication Skills
Strong telephone communication skills are essential for this position. Consider doing mock interviews with a friend or family member, focusing on clear and concise responses. Pay attention to your tone and pace, as these can greatly impact how your message is received over the phone.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
