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- Tasks: Manage inbound patient calls and provide exceptional service in a medical cannabis clinic.
- Company: Pioneering medical cannabis clinic focused on patient wellbeing.
- Benefits: Full-time entry-level position with growth opportunities and supportive team.
- Why this job: Make a real difference in patient experiences and wellbeing.
- Qualifications: Healthcare experience and strong telephone communication skills required.
- Other info: Join a dynamic team dedicated to improving lives.
The predicted salary is between 28800 - 48000 £ per year.
A pioneering medical cannabis clinic is seeking a Patient Support Coordinator to manage inbound patient calls and provide exceptional service. The role is key in ensuring a smooth patient experience.
Ideal candidates should have:
- Healthcare experience
- Strong telephone communication skills
- An empathetic approach
This is a full-time, entry-level position offering opportunities for personal and professional growth. Join a dynamic team dedicated to improving patient wellbeing.
Inbound Patient Support Specialist: Care & Scheduling employer: Releaf
Contact Detail:
Releaf Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Patient Support Specialist: Care & Scheduling
✨Tip Number 1
Make sure to brush up on your telephone communication skills! Practise speaking clearly and empathetically, as this is crucial for the Inbound Patient Support Specialist role. We want you to sound confident and caring when you’re on those calls.
✨Tip Number 2
Research the company and its mission. Understanding the values of the medical cannabis clinic will help you connect with the team during interviews. We love candidates who show genuine interest in improving patient wellbeing!
✨Tip Number 3
Prepare for common interview questions related to healthcare and patient support. Think about scenarios where you've demonstrated empathy and problem-solving skills. We want to hear how you can make a difference in patients' lives!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals ready to join our dynamic team.
We think you need these skills to ace Inbound Patient Support Specialist: Care & Scheduling
Some tips for your application 🫡
Show Your Empathy: When writing your application, make sure to highlight your empathetic approach. We want to see how you connect with patients and understand their needs, so share any relevant experiences that showcase your caring nature.
Highlight Your Communication Skills: Strong telephone communication skills are a must for this role. In your application, give examples of how you've effectively communicated in previous roles, especially in healthcare settings. This will help us see your potential in providing exceptional service.
Tailor Your Application: Make your application stand out by tailoring it specifically to the Inbound Patient Support Specialist role. Use keywords from the job description and relate your past experiences to the responsibilities mentioned. We love seeing candidates who take the time to personalise their applications!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our dynamic team dedicated to improving patient wellbeing!
How to prepare for a job interview at Releaf
✨Know the Company Inside Out
Before your interview, take some time to research the pioneering medical cannabis clinic. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Empathy
As an Inbound Patient Support Specialist, empathy is key. Prepare examples from your past experiences where you've demonstrated understanding and compassion towards patients or customers. This will highlight your suitability for the role and reassure the interviewers that you can provide exceptional service.
✨Practice Your Communication Skills
Strong telephone communication skills are essential for this position. Consider doing mock interviews with a friend or family member, focusing on clear and concise responses. Pay attention to your tone and pace, as these can greatly impact how your message is received over the phone.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, training opportunities, or how success is measured in the role. This shows that you're proactive and genuinely interested in contributing to the clinic's mission.
