At a Glance
- Tasks: Manage onboarding, offboarding, and HR queries while improving People Ops processes.
- Company: Fast-growing logistics startup backed by major investors, reshaping e-commerce delivery.
- Benefits: Private health coverage, 25 days holiday, gym perks, and flexible work options.
- Other info: Fast hiring process with opportunities for personal and professional growth.
- Why this job: Join a dynamic team and make a real impact in a high-growth environment.
- Qualifications: 1-2 years in HR or People Ops, with strong organisational and communication skills.
The predicted salary is between 30000 - 40000 € per year.
Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest‑ever logistics Series A ($35M), Relay is scaling faster than 99.98% of venture‑backed startups. Our mission is to free commerce from friction, envisioning a world where more goods move freely between people, making the online shopping experience seamless and accessible.
THE TEAM
- ~110 people, more than half in engineering, product and data
- 45+ advanced degrees across computer science, mathematics and operations research
- Thousands of data points captured, calculated, analysed and predicted for every parcel handled
- An intellectually vibrant culture of first‑principles thinking, tight feedback loops and relentless experimentation
The Opportunity
Please note this is a 12-month FTC opportunity. As a People Operations Associate at Relay, you'll be the operational heartbeat of our People & Talent function, owning the moments that matter most in an employee's journey, from the day they accept an offer to the day they leave.
Your Responsibilities:
- Run a seamless, end‑to‑end onboarding and offboarding experience that sets every new hire up to hit the ground running
- Own our visa and immigration programme — keeping Relay compliant and our sponsored workers supported
- Be the first point of contact for day‑to‑day HR queries, providing fast, accurate, and empathetic guidance
- Keep our HRIS accurate and our people data clean, enabling better decisions across the business
- Coordinate TA logistics from case study stage through to onsite interviews, ensuring candidates have a consistently excellent experience
- Drive process improvements that make People Ops smarter, faster, and more scalable
Who Will Thrive in This Role?
- You have 1–2 years of HR or People Ops experience and know your way around an HRIS, ideally Deel or similar
- Experience in a fast‑paced, hyper‑growth environment
- You're obsessed with accuracy and data
- You're a natural at juggling competing priorities; you stay calm, organised, and proactive when things move fast
- You communicate with clarity
- You spot inefficiencies and fix them
- You thrive in a high‑growth environment where processes are still being built, and you enjoy being part of building them
Compensation & Benefits
- Private health & dental coverage
- 25 days of holidays
- Enhanced parental leave
- Hardware of your choice
- Extensive perks (gym subsidies, cycle‑to‑work, Friday office lunch, covered Uber home and dinner for late nights, and more)
Fast and Focused Hiring Process
- Talent Acquisition Interview – 30 min
- Technical Interview – 60 min
- Final Interview
- Decision and offer within 48 hours; our process mirrors our pace of work, typically completed in a week
Who Thrives at Relay?
- Aim with Precision: You define problems clearly and measure your impact meticulously
- Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction
- 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth
- All In, All the Time: You show up and step up, taking ownership from start to finish
- People‑Powered Greatness: You invest in your teammates, giving and receiving feedback with care and candour
- Grow the Whole Pie: You seek out win‑win solutions for merchants, couriers, and customers
Relay is an equal‑opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.
People Operations Associate | 12-month FTC employer: relaytech.co
Relay is an exceptional employer that champions a vibrant and intellectually stimulating work culture, where every team member plays a crucial role in reshaping the logistics landscape. With comprehensive benefits including private health coverage, generous holiday allowances, and extensive perks, employees are supported both personally and professionally. The fast-paced environment fosters growth opportunities, allowing individuals to thrive while contributing to a mission that makes online commerce more accessible for everyone.
StudySmarter Expert Advice🤫
We think this is how you could land People Operations Associate | 12-month FTC
✨Tip Number 1
Get to know the company inside out! Research Relay's mission and values, and think about how your experience aligns with their goals. This will help you stand out in interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare for those interviews! Practice common HR scenarios and think about how you'd handle them. Be ready to discuss your past experiences and how they relate to the role at Relay. Confidence is key, so rehearse until you feel comfortable!
✨Tip Number 4
Don't forget to follow up! After your interviews, send a thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace People Operations Associate | 12-month FTC
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the People Operations Associate role. Highlight your HR experience and any relevant skills that match what we're looking for, like your familiarity with HRIS systems or your knack for juggling priorities.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about joining Relay and how your values align with our mission. Be genuine and let your personality come through!
Showcase Your Achievements:When detailing your experience, focus on specific achievements rather than just duties. Use numbers and examples to illustrate how you've made an impact in previous roles—this helps us see your potential!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands quickly. Plus, it shows us you're keen on being part of our team!
How to prepare for a job interview at relaytech.co
✨Know Your Stuff
Before the interview, dive deep into Relay's mission and values. Understand how they aim to reshape logistics and free commerce from friction. This knowledge will help you connect your experience in HR or People Ops to their goals, showing that you're not just a fit for the role but also for the company culture.
✨Showcase Your Organisational Skills
As a People Operations Associate, you'll need to juggle multiple tasks. Prepare examples of how you've successfully managed competing priorities in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it clear how you stay calm and organised under pressure.
✨Be Data-Driven
Relay values accuracy and data management. Be ready to discuss your experience with HRIS systems and how you've used data to drive decisions or improve processes. If you have experience with Deel or similar platforms, highlight that to show you're already familiar with tools they'll use.
✨Emphasise Your Adaptability
In a fast-paced, hyper-growth environment like Relay, adaptability is key. Share stories that demonstrate your ability to thrive in changing situations and how you've contributed to building processes from the ground up. This will show that you're not just looking for a job, but are excited about being part of their growth journey.
