At a Glance
- Tasks: Lead training for new hires and upskill existing team members in a fast-paced warehouse.
- Company: Join Relay, a rapidly growing logistics startup backed by major investors.
- Benefits: Flexible hours, competitive pay, and a vibrant team culture.
- Other info: Dynamic workplace with opportunities for personal and professional growth.
- Why this job: Make a real impact by shaping the skills of your team in an innovative environment.
- Qualifications: Strong communication skills and a passion for developing others.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest‑ever logistics Series A ($35M), led by deep‑tech investors Plural, Relay is scaling faster than 99.98% of venture‑backed startups. We’re assembling the most talent‑dense team the logistics industry has ever seen.
Relay’s Mission
Free commerce from friction. Today, high delivery costs act as a hidden tax on e‑commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone.
THE TEAM
- ~110 people, more than half in engineering, product and data.
- 45+ advanced degrees across computer science, mathematics and operations research.
- Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle.
- An intellectually vibrant culture of first‑principles thinking, tight feedback loops and relentless experimentation.
The Opportunity
As a Training Supervisor, you will own the full training journey, from onboarding new hires to upskilling experienced operatives, ensuring every team member has the skills and knowledge to sort accurately and efficiently. Reporting to the Operations Lead, you will work closely with Warehouse Operations, Quality, and Workforce Management to deliver training and education initiatives, accelerate time to productivity, and drive consistent performance across all shifts.
What You Will Lead
- Training Delivery: Plan and deliver training across all programs from new hire onboarding, cross‑skilling, refresher sessions, to process and product launch rollouts.
- New Hire Development: Guide new operatives through their incubation period with structured coaching and direct floor support. Track progress against targets, intervene early, and ensure every new hire graduates.
- Centre Performance: Monitor centre KPIs, identify skill and process gaps, and work with Shift Managers and Quality Supervisors to build targeted training solutions that move the needle on accuracy and productivity.
- Records & Documentation: Maintain accurate and audit‑ready training records, track completion and graduation milestones, and ensure all processes and Learning Management System (LMS) content are up to date and relevant.
Who Will Thrive in This Role
- A natural people developer, patient with new hires, direct with feedback, and genuinely invested in watching others grow.
- A clear communicator who can break down complex processes into simple, floor‑ready steps.
- Calm and adaptable in a fast‑paced, high‑volume warehouse environment.
- Data‑aware, able to read performance metrics and translate them into practical training decisions.
- A quality‑first operator with a "right the first time" mindset.
- A collaborative partner who builds strong relationships and trust with Warehouse and Sortation Operations stakeholders.
Who Thrives at Relay
- Aim with Precision: You define problems clearly and measure your impact meticulously.
- Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction.
- 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience.
- All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts.
- People‑Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success.
- Grow the Whole Pie: You seek out win‑win solutions for merchants, couriers, and our customers, because when they thrive, so do we.
Relay is an equal‑opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.
Training Supervisor - Uxbridge Sortation Warehouse (0 Hour Contract) in London employer: relaytech.co
Contact Detail:
relaytech.co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Supervisor - Uxbridge Sortation Warehouse (0 Hour Contract) in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Relay on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Training Supervisor role. Personal connections can give you an edge!
✨Tip Number 2
Prepare for the interview by understanding Relay's mission and values. Think about how your skills in training and development align with their goal of making e-commerce seamless. Show them you’re not just a fit for the role, but for the company culture too!
✨Tip Number 3
Practice your communication skills! As a Training Supervisor, you'll need to break down complex processes into simple steps. Consider doing mock interviews with friends or using online resources to refine your ability to convey information clearly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Relay team!
We think you need these skills to ace Training Supervisor - Uxbridge Sortation Warehouse (0 Hour Contract) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Training Supervisor role. Highlight your experience in training and development, and how it aligns with our mission at Relay. We want to see how you can contribute to making the online shopping experience seamless!
Showcase Your People Skills: As a Training Supervisor, you'll be working closely with new hires and existing team members. Share examples of how you've successfully coached or mentored others in the past. We love seeing candidates who are genuinely invested in helping others grow!
Be Data-Driven: Since this role involves monitoring KPIs and translating data into training solutions, make sure to mention any experience you have with performance metrics. We appreciate candidates who can demonstrate a clear understanding of how data informs training decisions.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Relay!
How to prepare for a job interview at relaytech.co
✨Know the Company Inside Out
Before your interview, dive deep into Relay's mission and values. Understand how they aim to reshape logistics and what their goals are. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Training Skills
As a Training Supervisor, you'll need to demonstrate your ability to develop others. Prepare examples of how you've successfully trained or coached individuals in the past. Highlight your methods for tracking progress and ensuring new hires succeed.
✨Be Data-Savvy
Relay values data-driven decisions, so be ready to discuss how you've used metrics to improve training outcomes. Bring examples of how you've identified skill gaps and implemented targeted training solutions based on performance data.
✨Emphasise Collaboration
This role requires strong relationships with various teams. Be prepared to talk about your experience working collaboratively with different departments. Share specific instances where your teamwork led to improved training or operational results.