At a Glance
- Tasks: Lead training for new hires and upskill experienced operatives in a fast-paced warehouse.
- Company: Join Relay, a rapidly scaling logistics startup backed by top investors.
- Benefits: Flexible hours, competitive pay, and a vibrant team culture.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Shape the future of logistics and empower your teammates to succeed.
- Qualifications: Strong communication skills and a passion for developing others.
The predicted salary is between 30000 - 40000 £ per year.
Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest-ever logistics Series A ($35M), Relay is scaling faster than 99.98% of venture-backed startups. Relay’s mission is to free commerce from friction, envisioning a world where more goods move freely between people, making the online shopping experience seamless and accessible.
THE TEAM
- ~110 people, more than half in engineering, product and data
- 45+ advanced degrees across computer science, mathematics and operations research
- Thousands of data points captured, calculated, analysed and predicted for every parcel handled
- An intellectually vibrant culture of first-principles thinking, tight feedback loops and relentless experimentation
The Opportunity
As a Training Supervisor, you will own the full training journey, from onboarding new hires to upskilling experienced operatives, ensuring every team member has the skills and knowledge to sort accurately and efficiently. Reporting to the Operations Lead, you will work closely with Warehouse Operations, Quality, and Workforce Management to deliver training and education initiatives, accelerate time to productivity, and drive consistent performance across all shifts.
What You Will Lead
- Training Delivery: Plan and deliver training across all programs from new hire onboarding, cross-skilling, refresher sessions, to process and product launch rollouts.
- New Hire Development: Guide new operatives through their incubation period with structured coaching and direct floor support. Track progress against targets, intervene early, and ensure every new hire graduates.
- Centre Performance: Monitor centre KPIs, identify skill and process gaps, and work with Shift Managers and Quality Supervisors to build targeted training solutions that improve accuracy and productivity.
- Records & Documentation: Maintain accurate and audit-ready training records, track completion and graduation milestones, and ensure all processes and Learning Management System (LMS) content are up to date and relevant.
Who Will Thrive in This Role
- A natural people developer, patient with new hires, direct with feedback, and genuinely invested in watching others grow.
- A clear communicator who can break down complex processes into simple, floor-ready steps.
- Calm and adaptable in a fast-paced, high-volume warehouse environment.
- Data-aware, able to read performance metrics and translate them into practical training decisions.
- A quality-first operator with a "right the first time" mindset.
- A collaborative partner who builds strong relationships and trust with Warehouse and Sortation Operations stakeholders.
Who Thrives at Relay?
- Aim with Precision: You define problems clearly and measure your impact meticulously.
- Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction.
- 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth.
- All In, All the Time: You show up and step up, taking ownership from start to finish.
- People-Powered Greatness: You invest in your teammates and build trust through high standards and shared success.
- Grow the Whole Pie: You seek out win-win solutions for merchants, couriers, and customers.
If these resonate, and you combine strong technical fundamentals with entrepreneurial drive, let’s connect. Relay is an equal-opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.
Training Supervisor - Uxbridge Sortation Warehouse (0 Hour Contract) employer: Relay
Relay is an exceptional employer that champions a vibrant and intellectually stimulating work culture, where every team member is empowered to grow and thrive. As a Training Supervisor at our Uxbridge Sortation Warehouse, you will play a pivotal role in shaping the future of logistics through comprehensive training initiatives, ensuring that both new hires and experienced operatives excel in their roles. With a commitment to diversity and inclusion, Relay offers unique opportunities for personal and professional development, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Training Supervisor - Uxbridge Sortation Warehouse (0 Hour Contract)
✨Tip Number 1
Network like a pro! Reach out to current employees at Relay or similar companies on LinkedIn. Ask them about their experiences and any tips they might have for landing a role like the Training Supervisor. Personal connections can make all the difference!
✨Tip Number 2
Prepare for your interview by understanding Relay's mission and values. Think about how your skills align with their goal of making commerce frictionless. Show them you’re not just another candidate, but someone who truly gets what they’re about!
✨Tip Number 3
Practice your training delivery skills! Since the role involves onboarding and upskilling, consider doing mock training sessions with friends or family. This will help you refine your communication style and get comfortable breaking down complex processes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Relay team. Let’s get you that job!
We think you need these skills to ace Training Supervisor - Uxbridge Sortation Warehouse (0 Hour Contract)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Training Supervisor role. Highlight your experience in training and development, and how it aligns with our mission at Relay. We want to see how you can contribute to making the online shopping experience seamless!
Showcase Your People Skills:As a Training Supervisor, you'll be guiding new hires and upskilling existing staff. Use your application to demonstrate your ability to communicate clearly and build relationships. Share examples of how you've helped others grow in previous roles – we love a good success story!
Be Data-Driven:Since this role involves monitoring performance metrics, make sure to mention any experience you have with data analysis. Show us how you've used data to inform training decisions or improve processes in the past. We’re all about that quality-first mindset!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Relay!
How to prepare for a job interview at Relay
✨Know the Company Inside Out
Before your interview, dive deep into Relay's mission and values. Understand how they aim to reshape logistics and what their goals are. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Prepare for Scenario-Based Questions
As a Training Supervisor, you'll need to demonstrate your ability to handle real-life situations. Think of examples from your past experiences where you've successfully trained others or improved processes. Be ready to discuss how you would approach training new hires and upskilling existing staff.
✨Showcase Your People Skills
Relay values natural people developers. Be prepared to talk about how you build relationships and trust with team members. Share specific instances where your communication skills made a difference in a training environment or helped resolve conflicts.
✨Highlight Your Data Awareness
Since the role involves monitoring KPIs and making data-driven decisions, be ready to discuss how you've used data in previous roles. Bring examples of how you've tracked performance metrics and implemented training solutions based on those insights.
