Relay is looking for a Staff Product Analyst in Trust and Safety to lead end-to-end fraud and risk decisions and translate investigations into actionable rules and standards. You will design the evidence framework, decide signals, and determine where fixes belong—product, policy, or training—while driving data‑driven changes across a data team of analytics, OR/DS professionals.
You will build data applications and monitoring tooling (not just dashboards), using Claude and AI agents to ship
Staff Product Analyst, Trust & Safety — Impact at Scale employer: Relay
Relay is an exceptional employer, offering a dynamic work environment at our London Sort Centre where innovation meets operational excellence. With a strong focus on employee growth and development, we foster a culture of collaboration and continuous improvement, ensuring that every team member has the opportunity to contribute to our mission of transforming logistics. Our commitment to diversity and inclusion, combined with competitive benefits and a fast-paced, intellectually stimulating atmosphere, makes Relay a truly rewarding place to work.