At a Glance
- Tasks: Lead a dynamic logistics team and oversee operations to meet targets.
- Company: Join Relay, a fast-growing logistics startup backed by major investors.
- Benefits: Generous equity, private health coverage, 25 days holiday, and awesome perks.
- Other info: Fast hiring process with excellent career growth opportunities.
- Why this job: Make a real impact in reshaping e-commerce logistics while developing your leadership skills.
- Qualifications: Experience in fast-paced environments and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest-ever logistics Series A ($35M), Relay is scaling faster than 99.98% of venture-backed startups. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone.
THE TEAM
- ~110 people, more than half in engineering, product and data
- 45+ advanced degrees across computer science, mathematics and operations research
- Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle
- An intellectually vibrant culture of first‑principles thinking, tight feedback loops and relentless experimentation
The Opportunity
Please note: We offer Day and Night Shifts. As the Shift Manager at Relay, you can expect to have the following responsibilities:
- Overseeing sortation operations during your shift to ensure targets are met
- Supporting with recruitment, onboarding, and training of site operatives
- Leading, motivating, and coaching your team to high performance
- Ensuring health & safety standards are upheld and continuously improved
- Identifying and acting on opportunities to drive efficiency and service quality
- Collaborating with stakeholders to support the wider success of the site
Who Will Thrive in this role?
- Previous experience in a fast‑paced operational or warehouse environment
- A proactive leader with strong communication and team‑building skills
- Able to think on your feet, solve problems, and make sound decisions under pressure
- Comfortable using data to track performance and make improvements
- A hands‑on, positive attitude and a willingness to roll up your sleeves
Fast and Focused Hiring Process
- Talent Acquisition Interview - 30 min
- Hiring Manager Interview - 90 mins
- Final Interview - 1 hour
- Decision and offer within 48 hours.
Compensation, Benefits & Workplace
- Generous equity, richer than 99% of European startups, with annual top‑ups to share Relay’s success.
- Private health & dental coverage, so comprehensive you’d need to be a partner at a Magic Circle law firm to match it.
- 25 days of holidays
- Enhanced parental leave
- Hardware of your choice
- Extensive perks (gym subsidies, cycle‑to‑work, Friday office lunch, covered Uber home and dinner for late nights, and more).
Who Thrives at Relay?
- Aim with Precision: You define problems clearly and measure your impact meticulously.
- Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction.
- 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth.
- All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts.
- People-Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour.
- Grow the Whole Pie: You seek out win‑win solutions for merchants, couriers, and our customers, because when they thrive, so do we.
If these resonate, and you combine strong technical fundamentals with entrepreneurial drive, let’s connect. Relay is an equal-opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.
Shift Manager — Lead Fast-Paced Logistics Team employer: Relay
Relay is an exceptional employer, offering a dynamic and intellectually vibrant work culture that prioritises innovation and collaboration. As a Shift Manager, you will benefit from generous equity options, comprehensive health coverage, and extensive perks, all while leading a talented team in a fast-paced logistics environment. With a commitment to employee growth and a focus on creating a seamless online shopping experience, Relay empowers its employees to thrive and make a meaningful impact in the logistics industry.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager — Lead Fast-Paced Logistics Team
✨Tip Number 1
Get to know the company inside out! Research Relay's mission and values, and think about how your experience aligns with their goals. This will help you stand out in interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your problem-solving skills! Since the role requires quick thinking under pressure, try some situational interview questions or role-playing scenarios. This will help you feel more confident when discussing how you handle challenges during your shift.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to showcase your leadership style! Be ready to share examples of how you've motivated teams in the past. Relay is looking for proactive leaders, so highlight your ability to inspire and drive performance in your interviews.
We think you need these skills to ace Shift Manager — Lead Fast-Paced Logistics Team
Some tips for your application 🫡
Show Your Passion for Logistics:When writing your application, let us know why you're excited about the logistics industry. Share any relevant experiences or insights that highlight your enthusiasm for making commerce frictionless.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Shift Manager role. Highlight your leadership skills and experience in fast-paced environments, as well as any data-driven decision-making you've done.
Be Clear and Concise:We appreciate straightforward communication. Keep your application clear and to the point, focusing on your key achievements and how they relate to the responsibilities of the role.
Apply Through Our Website:To ensure your application gets the attention it deserves, make sure to apply through our website. It’s the quickest way for us to see your application and get you into our fast and focused hiring process!
How to prepare for a job interview at Relay
✨Know the Company Inside Out
Before your interview, dive deep into Relay's mission and values. Understand how they are reshaping logistics and what their goals are. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll need to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or improved performance. Highlight your communication skills and how you foster a positive work environment.
✨Be Data-Driven
Relay values data-driven decision-making. Be ready to discuss how you've used data in previous roles to track performance or drive improvements. Bring specific examples of metrics you've monitored and how they influenced your decisions.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities under pressure. Think of situations where you had to make quick decisions or resolve conflicts. Practising these scenarios will help you articulate your thought process clearly during the interview.
