At a Glance
- Tasks: Manage onboarding, offboarding, and HR queries while improving People Ops processes.
- Company: Fast-growing logistics startup backed by major investors, reshaping e-commerce delivery.
- Benefits: Private health coverage, 25 days holiday, flexible perks, and hardware of your choice.
- Other info: Fast hiring process with opportunities for personal and professional growth.
- Why this job: Join a dynamic team and make a real impact in a high-growth environment.
- Qualifications: 1-2 years in HR or People Ops, strong organisational skills, and data accuracy.
The predicted salary is between 29700 - 36300 £ per year.
Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest-ever logistics Series A ($35M), Relay is scaling faster than 99.98% of venture-backed startups. Relay’s Mission is to free commerce from friction, envisioning a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone.
THE TEAM
- ~110 people, more than half in engineering, product and data
- 45+ advanced degrees across computer science, mathematics and operations research
- Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle
- An intellectually vibrant culture of first‑principles thinking, tight feedback loops and relentless experimentation
The Opportunity
Please note this is a 12-month FTC opportunity. As a People Operations Associate at Relay, you'll be the operational heartbeat of our People & Talent function: owning the moments that matter most in an employee's journey, from the day they accept an offer to the day they leave. You'll:
- Run a seamless, end-to-end onboarding and offboarding experience that sets every new hire up to hit the ground running
- Own our visa and immigration programme — keeping Relay compliant and our sponsored workers supported
- Be the first point of contact for day-to-day HR queries, giving employees and managers fast, accurate, and empathetic guidance
- Keep our HRIS accurate and our people data clean, enabling better decisions across the business
- Coordinate TA logistics from case study stage through to onsite interviews — ensuring candidates have a consistently excellent experience
- Drive process improvements that make People Ops smarter, faster, and more scalable
Who Will Thrive in This Role?
- You have 1–2 years of HR or People Ops experience and know your way around an HRIS, ideally Deel or similar
- Experience in a fast-paced, hyper-growth environment
- You're obsessed with accuracy and data
- You're a natural at juggling competing priorities; you stay calm, organised, and proactive when things move fast
- You communicate with clarity
- You spot inefficiencies and fix them
- You thrive in a high-growth environment where processes are still being built, and you enjoy being part of building them
Compensation & Benefits
- Private health & dental coverage
- 25 days of holidays
- Enhanced parental leave
- Hardware of your choice
- Extensive perks (gym subsidies, cycle-to-work, Friday office lunch, covered Uber home and dinner for late nights, and more)
Fast and Focused Hiring Process
- Talent Acquisition Interview - 30 min
- Technical Interview - 60 min
- Final Interview
- Decision and offer within 48 hours; our process mirrors our pace of work, typically completed in a week
Who Thrives at Relay?
- Aim with Precision: You define problems clearly and measure your impact meticulously
- Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction
- 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth
- All In, All the Time: You show up and step up, taking ownership from start to finish
- People-Powered Greatness: You invest in your teammates, giving and receiving feedback with care and candour
- Grow the Whole Pie: You seek out win-win solutions for merchants, couriers, and our customers
Relay is an equal-opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.
People Operations Associate | 12-month FTC employer: Relay
Relay is an exceptional employer, offering a vibrant and intellectually stimulating work culture that prioritises creativity and collaboration. As a Growth Marketing Manager, you'll have the unique opportunity to drive impactful marketing strategies in a fast-paced environment, backed by significant investment and a mission to revolutionise logistics. With a commitment to employee growth and a focus on diversity and inclusion, Relay empowers its team members to innovate and excel while contributing to a meaningful cause.
StudySmarter Expert Advice🤫
We think this is how you could land People Operations Associate | 12-month FTC
✨Get Your Foot in the Door with Temp Agencies
Temporary roles in HR are often filled through agencies. Reach out to temp agencies that specialise in HR placements. They can help you find gigs quickly and give you a chance to demonstrate your skills in real-world scenarios.
✨Network at HR Events and Workshops
Dive into local HR events, workshops, and seminars. These are great opportunities to meet professionals already in the field and might lead to temporary positions. Be sure to have a chat, exchange contacts, and express your interest in on-the-spot opportunities!
✨Showcase Your Flexibility
In the temporary HR world, being adaptable is key. When you're networking or interviewing, highlight your ability to quickly learn and fill diverse roles, from recruitment to employee onboarding. Make it clear that you’re ready to dive in at any time!
✨Apply Directly Through Our Website
Don’t forget to check out the opportunities at Relay and apply directly via our website. This way, you can express your interest in temporary roles and get ahead in the application process!
We think you need these skills to ace People Operations Associate | 12-month FTC
Some tips for your application 🫡
Show Off Your People Skills:In HR, showcasing your interpersonal skills is key. Make sure your CV highlights any experience you have dealing with talent management, resolving conflicts, or facilitating workshops. We want to see your ability to connect with others!
Tailor Your CV to HR:Use HR-specific language in your CV and cover letter. Mention any specific HR tools, software, or methodologies you’re familiar with, like ATS systems or performance management frameworks. This will show that you’re not just a good fit, but you've got the know-how to back it up!
Emphasise Your Flexibility:Since this is a temporary role, emphasising your adaptability and willingness to learn quickly is crucial. Include examples of how you've successfully jumped into new environments before or handled sudden changes in previous jobs. We love a team player who can hit the ground running!
Availability Matters:In your application, make sure to clarify your availability and commitment to the temporary position. This will help us understand when you can start and how you fit into our plans at Relay. So, don’t be shy about laying it all out there!
How to prepare for a job interview at Relay
✨Showcase Your Adaptability
Given that this is a temporary HR role at Relay, it's crucial to demonstrate your flexibility and ability to adapt quickly. You might be thrown into new projects or systems, so share examples of how you've successfully navigated changes in past roles.
✨Familiarise Yourself with HR Tools
Many HR positions require familiarity with tools like HRIS or ATS systems. Before the interview, brush up on the specific software that Relay uses—if you see any mentioned in the job posting, make sure you're ready to discuss them and your experience with similar tools.
✨Your Motivation Matters
As a temp, it's essential to convey your motivation for this role. Employers often look for candidates who are not just filling a position, but who are genuinely keen on contributing effectively in a short period. Consider sharing why you’re passionate about HR and how you see yourself adding value at Relay.
✨Prepare for Real-World Scenarios
HR interviews often include situational questions that test your problem-solving skills. Think about common HR challenges, like dealing with conflict or managing onboarding efficiently, and prepare to discuss how you would handle these situations at Relay.
