At a Glance
- Tasks: Lead training for new hires and upskill existing team members in a fast-paced warehouse.
- Company: Join Relay, a rapidly growing logistics startup backed by major investors.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Other info: Dynamic team culture focused on continuous improvement and collaboration.
- Why this job: Make a real impact by shaping the skills of your team in an innovative environment.
- Qualifications: Strong communication skills and a passion for developing others.
The predicted salary is between 30000 - 40000 £ per year.
Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest-ever logistics Series A ($35M), Relay is scaling faster than 99.98% of venture-backed startups. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone.
THE TEAM
- ~110 people, more than half in engineering, product and data
- 45+ advanced degrees across computer science, mathematics and operations research
- Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle
- An intellectually vibrant culture of first-principles thinking, tight feedback loops and relentless experimentation
The Opportunity
As a Training Supervisor, you will own the full training journey, from onboarding new hires to upskilling experienced operatives, ensuring every team member has the skills and knowledge to sort accurately and efficiently. Reporting to the Operations Lead, you will work closely with Warehouse Operations, Quality, and Workforce Management to deliver training and education initiatives, accelerate time to productivity, and drive consistent performance across all shifts.
What You Will Lead
- Training Delivery: Plan and deliver training across all programs from new hire onboarding, cross-skilling, refresher sessions, to process and product launch rollouts.
- New Hire Development: Guide new operatives through their incubation period with structured coaching and direct floor support. Track progress against targets, intervene early, and ensure every new hire graduates.
- Centre Performance: Monitor centre KPIs, identify skill and process gaps, and work with Shift Managers and Quality Supervisors to build targeted training solutions that move the needle on accuracy and productivity.
- Records & Documentation: Maintain accurate and audit-ready training records, track completion and graduation milestones, and ensure all processes and Learning Management System (LMS) content are up to date and relevant.
Who Will Thrive in This Role
- A natural people developer, patient with new hires, direct with feedback, and genuinely invested in watching others grow.
- A clear communicator who can break down complex processes into simple, floor-ready steps.
- Calm and adaptable in a fast-paced, high-volume warehouse environment.
- Data-aware, able to read performance metrics and translate them into practical training decisions.
- A quality-first operator with a "right the first time" mindset.
- A collaborative partner who builds strong relationships and trust with Warehouse and Sortation Operations stakeholders.
Who Thrives at Relay?
- Aim with Precision: You define problems clearly and measure your impact meticulously.
- Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction.
- 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth.
- All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts.
- People-Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour.
- Grow the Whole Pie: You seek out win-win solutions for merchants, couriers, and our customers, because when they thrive, so do we.
If these resonate, and you combine strong technical fundamentals with entrepreneurial drive, let’s connect. Relay is an equal-opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.
Training Supervisor - Nottingham Sortation Warehouse (0 Hour Contract) employer: Relay
Relay is an exceptional employer that champions a vibrant and intellectually stimulating work culture, where every team member is empowered to grow and thrive. As a Training Supervisor in the Nottingham Sortation Warehouse, you will play a pivotal role in shaping the future of logistics, with access to comprehensive training programmes and opportunities for personal development. With a commitment to diversity and inclusion, Relay fosters an environment where innovative thinking and collaboration are at the forefront, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Training Supervisor - Nottingham Sortation Warehouse (0 Hour Contract)
✨Tip Number 1
Network like a pro! Reach out to current employees at Relay on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Training Supervisor role. Personal connections can give you an edge!
✨Tip Number 2
Prepare for the interview by understanding Relay's mission and values. Think about how your skills in training and development align with their goal of making e-commerce seamless. Show them you're not just a fit for the role, but for the company culture too!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to training delivery and performance metrics. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Relay. Good luck, we believe in you!
We think you need these skills to ace Training Supervisor - Nottingham Sortation Warehouse (0 Hour Contract)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Training Supervisor role. Highlight your experience in training and development, and how it aligns with our mission at Relay. We want to see how you can contribute to our goal of seamless commerce!
Showcase Your People Skills:As a Training Supervisor, you'll be working closely with new hires and existing team members. Share examples of how you've successfully developed others in the past. We love seeing candidates who are genuinely invested in helping others grow!
Be Data-Driven:Since this role involves monitoring performance metrics, demonstrate your ability to use data to inform training decisions. Include any relevant experiences where you've used data to improve processes or outcomes. It’s all about making informed choices!
Apply Through Our Website:We encourage you to apply directly through our website. This way, we can ensure your application gets the attention it deserves. Plus, it’s super easy and straightforward – just a few clicks and you’re on your way to joining our amazing team!
How to prepare for a job interview at Relay
✨Know the Company Inside Out
Before your interview, dive deep into Relay's mission and values. Understand how they aim to reshape logistics and what their goals are. This will not only show your enthusiasm but also help you align your answers with their vision.
✨Showcase Your Training Skills
As a Training Supervisor, you'll need to demonstrate your ability to develop others. Prepare examples of how you've successfully trained or mentored individuals in the past. Highlight your methods for tracking progress and ensuring new hires succeed.
✨Be Data-Savvy
Relay values data-driven decisions, so be ready to discuss how you've used metrics to improve training outcomes. Bring specific examples of how you've identified skill gaps and implemented targeted training solutions based on performance data.
✨Emphasise Communication and Collaboration
This role requires strong relationships with various stakeholders. Prepare to discuss how you've effectively communicated complex processes in the past and how you’ve collaborated with teams to achieve common goals. Show that you're a team player who can build trust.
