Relay is hiring a Mandarin-speaking Senior Operations Account Manager to lead complex cross-border client operations in the UK. You will manage day-to-day relationships in Mandarin and English, monitor on-time delivery, and drive improvements across operations, quality, and finance to keep accounts profitable as we scale.
You will own the weekly business reviews, forecast challenges, and ensure client success with data-driven decision making.
Mandarin-Speaking Senior Operations Account Lead employer: Relay
Relay is an exceptional employer, offering a dynamic work environment at our London Sort Centre where innovation meets operational excellence. With a strong focus on employee growth and development, we foster a culture of collaboration and continuous improvement, ensuring that every team member has the opportunity to contribute to our mission of transforming logistics. Our commitment to diversity and inclusion, combined with competitive benefits and a fast-paced, intellectually stimulating atmosphere, makes Relay a truly rewarding place to work.
