At a Glance
- Tasks: Lead training for new hires and upskill existing team members in a fast-paced warehouse.
- Company: Join Relay, a rapidly scaling logistics startup backed by major investors.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Other info: Dynamic team culture focused on innovation and continuous improvement.
- Why this job: Shape the future of logistics and empower others to succeed.
- Qualifications: Strong communication skills and a passion for developing people.
The predicted salary is between 30000 - 40000 £ per year.
Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest-ever logistics Series A ($35M), Relay is scaling faster than 99.98% of venture-backed startups. Our mission is to free commerce from friction, envisioning a world where more goods move freely, making the online shopping experience seamless and accessible to everyone.
THE TEAM
- ~110 people, more than half in engineering, product and data
- 45+ advanced degrees across computer science, mathematics and operations research
- Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle
- An intellectually vibrant culture of first-principles thinking, tight feedback loops and relentless experimentation
The Opportunity
As a Training Supervisor, you will own the full training journey, from onboarding new hires to upskilling experienced operatives, ensuring every team member has the skills and knowledge to sort accurately and efficiently. You will work closely with Warehouse Operations, Quality, and Workforce Management to deliver training and education initiatives, accelerate time to productivity, and drive consistent performance across all shifts.
What You Will Lead
- Training Delivery: Plan and deliver training across all programs from new hire onboarding, cross-skilling, refresher sessions, to process and product launch rollouts.
- New Hire Development: Guide new operatives through their incubation period with structured coaching and direct floor support. Track progress against targets, intervene early, and ensure every new hire graduates.
- Centre Performance: Monitor centre KPIs, identify skill and process gaps, and work with Shift Managers and Quality Supervisors to build targeted training solutions that improve accuracy and productivity.
- Records & Documentation: Maintain accurate and audit-ready training records, track completion and graduation milestones, and ensure all processes and Learning Management System (LMS) content are up to date and relevant.
Who Will Thrive in This Role
- A natural people developer, patient with new hires, direct with feedback, and genuinely invested in watching others grow.
- A clear communicator who can break down complex processes into simple, floor-ready steps.
- Calm and adaptable in a fast-paced, high-volume warehouse environment.
- Data-aware, able to read performance metrics and translate them into practical training decisions.
- A quality-first operator with a "right the first time" mindset.
- A collaborative partner who builds strong relationships and trust with Warehouse and Sortation Operations stakeholders.
Who Thrives at Relay?
- Aim with Precision: You define problems clearly and measure your impact meticulously.
- Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction.
- 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth.
- All In, All the Time: You show up and step up, taking ownership from start to finish.
- People-Powered Greatness: You invest in your teammates and build trust through high standards and shared success.
- Grow the Whole Pie: You seek out win-win solutions for merchants, couriers, and customers.
If these resonate, and you combine strong technical fundamentals with entrepreneurial drive, let’s connect. Relay is an equal-opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.
Training Supervisor - Uxbridge Sortation Warehouse (0 Hour Contract) in London employer: Relay
Relay is an exceptional employer that champions a vibrant and intellectually stimulating work culture, where every team member is empowered to grow and develop their skills. As a Training Supervisor in the Uxbridge Sortation Warehouse, you will play a pivotal role in shaping the future of logistics, with access to comprehensive training programmes and a commitment to continuous improvement. With a focus on collaboration and innovation, Relay offers a unique opportunity to be part of a rapidly scaling company that values diversity and inclusion, ensuring a rewarding and meaningful career path for all employees.
StudySmarter Expert Advice🤫
We think this is how you could land Training Supervisor - Uxbridge Sortation Warehouse (0 Hour Contract) in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Relay on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Training Supervisor role. Personal connections can give you an edge!
✨Tip Number 2
Prepare for the interview by understanding Relay's mission and values. Think about how your skills align with their goal of making e-commerce seamless. Show them you're not just a fit for the role, but for the company culture too!
✨Tip Number 3
Practice your training delivery skills! Since this role is all about guiding new hires, consider doing mock training sessions with friends or family. Get comfortable breaking down complex processes into simple steps – it’ll impress the interviewers!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Relay team. Let’s get you that job!
We think you need these skills to ace Training Supervisor - Uxbridge Sortation Warehouse (0 Hour Contract) in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Training Supervisor role. Highlight your experience in training and development, and how it aligns with our mission at Relay. We want to see how you can contribute to our goal of seamless commerce!
Showcase Your People Skills:As a Training Supervisor, you'll be working closely with new hires and existing staff. Use your application to demonstrate your ability to communicate clearly and effectively. Share examples of how you've helped others grow in their roles – we love a good success story!
Be Data-Driven:Since we value data awareness, include any experience you have with performance metrics or training outcomes. Show us how you've used data to inform your training decisions and improve processes. This will resonate well with our focus on accuracy and productivity.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're proactive and keen to join our team at Relay!
How to prepare for a job interview at Relay
✨Know the Company Inside Out
Before your interview, dive deep into Relay's mission and values. Understand how they aim to reshape logistics and what their goals are. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Training Skills
As a Training Supervisor, you'll need to demonstrate your ability to develop others. Prepare examples of how you've successfully trained or mentored individuals in the past. Highlight your methods for tracking progress and ensuring new hires succeed.
✨Be Data-Savvy
Relay values data-driven decisions, so be ready to discuss how you've used metrics to improve training outcomes. Bring examples of how you've identified skill gaps and implemented targeted training solutions based on performance data.
✨Emphasise Communication and Collaboration
This role requires strong relationships with various stakeholders. Prepare to discuss how you've effectively communicated complex processes in the past and how you’ve collaborated with teams to achieve common goals. Show that you're a team player who can build trust and rapport.
