At a Glance
- Tasks: Lead and motivate a team in fast-paced warehouse operations while ensuring efficiency and safety.
- Company: Join Relay, a rapidly scaling logistics startup backed by major investors.
- Benefits: Generous equity, private health coverage, 25 days holiday, and extensive perks.
- Other info: Fast hiring process with opportunities for growth in a vibrant, innovative culture.
- Why this job: Be part of a mission to revolutionise e-commerce and make online shopping accessible for all.
- Qualifications: Experience in operational roles, strong leadership, and data-driven decision-making skills.
The predicted salary is between 30000 - 40000 £ per year.
Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest-ever logistics Series A ($35M), Relay is scaling faster than 99.98% of venture-backed startups. We’re assembling the most talent-dense team the logistics industry has ever seen.
Relay’s Mission: to free commerce from friction. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone.
The Team:
- ~110 people, more than half in engineering, product and data
- 45+ advanced degrees across computer science, mathematics and operations research
- Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle
- An intellectually vibrant culture of first‑principles thinking, tight feedback loops and relentless experimentation
The Opportunity: Please note: We offer Day and Night Shifts.
Responsibilities:
- Overseeing sortation operations during your shift to ensure targets are met
- Supporting with recruitment, onboarding, and training of site operatives
- Leading, motivating, and coaching your team to high performance
- Ensuring health & safety standards are upheld and continuously improved
- Identifying and acting on opportunities to drive efficiency and service quality
- Collaborating with stakeholders to support the wider success of the site
Who Will Thrive in this role?
- Previous experience in a fast-paced operational or warehouse environment
- A proactive leader with strong communication and team-building skills
- Able to think on your feet, solve problems, and make sound decisions under pressure
- Comfortable using data to track performance and make improvements
- A hands‑on, positive attitude and a willingness to roll up your sleeves
Fast and Focused Hiring Process:
- Talent Acquisition Interview - 30 min
- Hiring Manager Interview - 45 mins
- Final Interview - 1 hour
- Decision and offer within 48 hours. Our process mirrors our pace of work.
Compensation, Benefits & Workplace:
- Generous equity, richer than 99% of European startups, with annual top-ups to share Relay’s success.
- Private health & dental coverage, so comprehensive you’d need to be a partner at a Magic Circle law firm to match it.
- 25 days of holidays
- Enhanced parental leave.
- Hardware of your choice.
- Extensive perks (gym subsidies, cycle-to-work, Friday office lunch, covered Uber home and dinner for late nights, and more).
Who Thrives at Relay?
- Aim with Precision: You define problems clearly and measure your impact meticulously.
- Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction.
- 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience.
- All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts.
- People-Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success.
- Grow the Whole Pie: You seek out win‑win solutions for merchants, couriers, and our customers, because when they thrive, so do we.
If these resonate, and you combine strong technical fundamentals with entrepreneurial drive, let’s connect.
Relay is an equal‑opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.
Shift Lead - Data-Driven Warehouse Ops (Day/Night) in London employer: Relay
Relay is an exceptional employer, offering a vibrant and intellectually stimulating work culture that prioritises innovation and collaboration. With generous equity options, comprehensive health benefits, and a commitment to employee growth through hands-on leadership opportunities, Relay empowers its team members to thrive in a fast-paced environment. Located at the forefront of logistics technology, employees enjoy unique perks and a supportive atmosphere that fosters both personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Lead - Data-Driven Warehouse Ops (Day/Night) in London
✨Tip Number 1
Get to know the company inside out! Research Relay's mission and values, and think about how your experience aligns with their goals. This will help you stand out in interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those interviews by practising common questions and scenarios related to warehouse operations. Think about how you've led teams or improved processes in the past, and be ready to share those stories.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the Relay team!
We think you need these skills to ace Shift Lead - Data-Driven Warehouse Ops (Day/Night) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Shift Lead role. Highlight any previous experience in fast-paced operational or warehouse environments, as well as your leadership and communication skills.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about the logistics industry and how you align with our mission to free commerce from friction. Share specific examples of how you've driven efficiency and service quality in past roles.
Showcase Your Data Skills:Since we love data-driven decision-making, mention any experience you have with using data to track performance and make improvements. This will show us that you can think on your feet and solve problems effectively.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Relay
✨Know the Company Inside Out
Before your interview, dive deep into Relay's mission and values. Understand how they aim to reshape logistics and what their unique selling points are. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Shift Lead, you'll need to demonstrate your ability to motivate and coach a team. Prepare examples from your past experiences where you've successfully led a team, tackled challenges, or improved performance. Be ready to discuss how you can apply these skills at Relay.
✨Be Data-Driven
Since the role involves using data to track performance, come prepared with examples of how you've used data in previous roles to drive efficiency or improve service quality. This will highlight your analytical skills and align with Relay's focus on data-driven operations.
✨Emphasise Problem-Solving Abilities
Relay values quick thinking and sound decision-making under pressure. Think of scenarios where you've had to solve problems on the spot and be ready to share these stories. This will demonstrate your ability to thrive in a fast-paced environment.
