Relay is seeking a senior leader in London to own delivery quality end to end for our strategic accounts. You will work with engineers, data scientists and product teams to translate complex modelling outputs into actionable client-focused decisions.
You will build and lead a small team, report to the CEO, and shape how we measure and improve performance across our network. This role blends analytics with high-stakes client-facing influence in a fast-moving logistics tech company.
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Director of Client Performance & Delivery Quality employer: Relay
Relay is an exceptional employer, offering a dynamic work environment at our London Sort Centre where innovation meets operational excellence. With a strong focus on employee growth and development, we foster a culture of collaboration and continuous improvement, ensuring that every team member has the opportunity to contribute to our mission of transforming logistics. Our commitment to diversity and inclusion, combined with competitive benefits and a fast-paced, intellectually stimulating atmosphere, makes Relay a truly rewarding place to work.
