At a Glance
- Tasks: Manage onboarding, offboarding, and HR queries while improving People Ops processes.
- Company: Fast-growing logistics startup backed by major investors, reshaping e-commerce delivery.
- Benefits: Private health coverage, 25 days holiday, gym perks, and flexible work options.
- Other info: Fast hiring process with opportunities for personal and professional growth.
- Why this job: Join a dynamic team and make a real impact in a high-growth environment.
- Qualifications: 1-2 years in HR or People Ops, with strong organisational and communication skills.
The predicted salary is between 30000 - 40000 € per year.
Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest‑ever logistics Series A ($35M), Relay is scaling faster than 99.98% of venture‑backed startups. Our mission is to free commerce from friction, envisioning a world where more goods move freely between people, making the online shopping experience seamless and accessible.
THE TEAM
- ~110 people, more than half in engineering, product and data
- 45+ advanced degrees across computer science, mathematics and operations research
- Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle
- An intellectually vibrant culture of first‑principles thinking, tight feedback loops and relentless experimentation
The Opportunity
Please note this is a 12-month FTC opportunity. As a People Operations Associate at Relay, you'll be the operational heartbeat of our People & Talent function, owning the moments that matter most in an employee's journey, from the day they accept an offer to the day they leave.
Your Responsibilities:
- Run a seamless, end‑to‑end onboarding and offboarding experience that sets every new hire up to hit the ground running
- Own our visa and immigration programme — keeping Relay compliant and our sponsored workers supported
- Be the first point of contact for day‑to‑day HR queries, giving employees and managers fast, accurate, and empathetic guidance
- Keep our HRIS accurate and our people data clean, enabling better decisions across the business
- Coordinate TA logistics from case study stage through to onsite interviews — ensuring candidates have a consistently excellent experience
- Drive process improvements that make People Ops smarter, faster, and more scalable
Who Will Thrive in This Role?
- You have 1–2 years of HR or People Ops experience and know your way around an HRIS, ideally Deel or similar
- Experience in a fast‑paced, hyper‑growth environment
- You're obsessed with accuracy and data
- You're a natural at juggling competing priorities; you stay calm, organised, and proactive when things move fast
- You communicate with clarity
- You spot inefficiencies and fix them
- You thrive in a high‑growth environment where processes are still being built, and you enjoy being part of building them
Compensation & Benefits
- Private health & dental coverage
- 25 days of holidays
- Enhanced parental leave
- Hardware of your choice
- Extensive perks (gym subsidies, cycle‑to‑work, Friday office lunch, covered Uber home and dinner for late nights, and more)
Fast and Focused Hiring Process
- Talent Acquisition Interview – 30 min
- Technical Interview – 60 min
- Final Interview
- Decision and offer within 48 hours; our process mirrors our pace of work, typically completed in a week
Who Thrives at Relay?
- Aim with Precision: You define problems clearly and measure your impact meticulously
- Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction
- 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth
- All In, All the Time: You show up and step up, taking ownership from start to finish
- People‑Powered Greatness: You invest in your teammates, giving and receiving feedback with care and candour
- Grow the Whole Pie: You seek out win‑win solutions for merchants, couriers, and our customers
Relay is an equal‑opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.
People Operations Associate | 12-month FTC employer: Relay Technologies
Relay is an exceptional employer, offering a vibrant and intellectually stimulating work culture that thrives on first-principles thinking and relentless experimentation. With comprehensive benefits including private health coverage, generous holiday allowances, and extensive perks, employees are supported both personally and professionally. The fast-paced environment fosters growth opportunities, allowing team members to contribute meaningfully to the company's mission of reshaping logistics in the online era.
StudySmarter Expert Advice🤫
We think this is how you could land People Operations Associate | 12-month FTC
✨Tip Number 1
Get to know the company inside out! Research Relay's mission and values, and think about how your experience aligns with their goals. This will help you stand out in interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those interviews! Think about common HR scenarios and how you'd handle them. Practising your responses will help you communicate clearly and confidently when it counts.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Relay team and ready to contribute to our mission.
We think you need these skills to ace People Operations Associate | 12-month FTC
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the People Operations Associate role. Highlight your HR experience and any relevant skills that match what we're looking for. We want to see how you can contribute to our mission!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about joining Relay and how your background aligns with our values. Keep it concise but impactful – we love a good story!
Showcase Your Data Skills:Since we're all about accuracy and data, make sure to highlight any experience you have with HRIS systems or data management. Let us know how you've used data to drive decisions in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on being part of our team!
How to prepare for a job interview at Relay Technologies
✨Know the Company Inside Out
Before your interview, dive deep into Relay's mission and values. Understand how they aim to reshape logistics and free commerce from friction. This knowledge will help you connect your experience with their goals and show that you're genuinely interested in being part of their journey.
✨Showcase Your People Ops Experience
Be ready to discuss your previous HR or People Ops roles in detail. Highlight specific examples where you've improved processes or handled complex situations. Relay is looking for someone who can juggle priorities and thrive in a fast-paced environment, so make sure to illustrate your adaptability and problem-solving skills.
✨Prepare for Technical Questions
Since you'll be working with HRIS systems, brush up on your knowledge of tools like Deel or similar platforms. Be prepared to answer questions about data accuracy and how you've used HRIS to drive decisions in the past. This will demonstrate your technical competence and readiness to hit the ground running.
✨Emphasise Communication Skills
Relay values clear communication, so think of examples where you've effectively communicated with employees or managers. Whether it's resolving HR queries or coordinating logistics for interviews, showing that you can convey information clearly and empathetically will set you apart as a candidate who fits their culture.
