Relay Technologies is expanding its Account Management organization in London to own the full client relationship for strategically important accounts. You will manage day-to-day operations in Mandarin and English across channels, driving performance metrics and timely resolutions while safeguarding margin.
You will shape weekly business reviews, forecast with rigor, and partner with operations, quality and finance to drive permanent fixes.
Mandarin-Speaking Operations Account Lead employer: Relay Technologies
Relay is an exceptional employer, offering a vibrant work culture that thrives on innovation and collaboration in the heart of Shoreditch. With generous equity options, comprehensive health benefits, and a commitment to employee growth through hands-on experience and mentorship, Relay empowers its team to tackle complex challenges in logistics while enjoying extensive perks and a supportive environment. Join us to be part of a mission-driven company that values your contributions and fosters a sense of ownership and community.
