Customer Relationship Manager in Northampton

Customer Relationship Manager in Northampton

Northampton Full-Time 28000 - 30000 Β£ / year (est.) No working from home possible
Relay Direct

At a Glance

  • Tasks: Engage customers face-to-face and drive sales through exciting campaigns.
  • Company: Join Relay Direct Ltd, a leading sales and marketing agency in the UK.
  • Benefits: Enjoy uncapped commission, mentorship, and a vibrant team culture.
  • Other info: Fast-paced environment with great opportunities for personal and professional growth.
  • Why this job: Be the voice of top brands and make a real impact in customer relationships.
  • Qualifications: Outgoing, confident, and motivated individuals aged 18+.

The predicted salary is between 28000 - 30000 Β£ per year.

Location: Milton Keynes (On-Site)

Schedule: Full-time, Monday to Friday

Compensation: Β£28,000 – Β£30,000 OTE

About Us

Relay Direct Ltd is a premier direct sales and marketing agency operating across the UK. We specialize in bridge-building: connecting high-profile consumer brands with their target audiences through highly interactive, face-to-face localized campaigns.

Job Overview

You will act as the face, voice, and energy of our established client portfolio. Your primary responsibility will be executing field-based consumer acquisition campaigns, managing customer relationships, and ensuring that our clients' brand guidelines are represented with flawless professionalism.

Core Responsibilities & Duties

  • Frontline Brand Representation: Actively deliver customer engagement activities as part of live, face-to-face promotional campaigns.
  • Customer Acquisition: Confidently initiate conversations, establish rapid rapport, identify customer needs, and securely close sales.
  • Campaign Evaluation: Participate in morning strategy sessions to review territory demographics, set daily targets, and brainstorm creative approach techniques.

What We Look For in a Candidate

  • The Persona: Outgoing, empathetic, and naturally confident when speaking with members of the public.
  • The Drive: Target-motivated individuals who enjoy working in a high-performance environment where effort equates to financial reward.
  • The Requirements: Applicants must be at least 18 years of age, possess full permanent eligibility to work in the UK, and have a reliable daily commute to our central office. (We cannot support student or Tier 4 visas).

What We Offer (Benefits & Perks)

  • Financial Control: A stable environment paired with uncapped commission structures, giving you total command over your weekly income.
  • A Dedicated Mentor: Daily access to an experienced account manager who will map out your professional development milestones.
  • Vibrant Culture: Frequent team nights out, performance-based competitions, financial bonuses, and regional corporate networking events.

What Happens Next:

We are moving fast! Shortlisted candidates will be contacted within 1–2 working days to arrange an initial Zoom interview.

Customer Relationship Manager in Northampton employer: Relay Direct

At Relay Direct Ltd, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Milton Keynes. Our team enjoys a supportive environment with dedicated mentorship, uncapped commission structures, and regular team-building events that foster camaraderie and professional growth. Join us to be part of a dynamic agency where your efforts are recognised and rewarded, making every day meaningful and engaging.

Relay Direct

Contact Details:

Relay Direct Recruitment Team

We think you need these skills to ace Customer Relationship Manager in Northampton

Customer Engagement
Sales Skills
Rapport Building
Communication Skills
Target Motivation
Campaign Evaluation
Creativity