Customer Relationship Manager in Northampton

Customer Relationship Manager in Northampton

Northampton Full-Time 28000 - 30000 Β£ / year (est.) No working from home possible
Relay Direct

At a Glance

  • Tasks: Engage customers face-to-face and drive sales through exciting campaigns.
  • Company: Join Relay Direct Ltd, a leading sales and marketing agency in the UK.
  • Benefits: Enjoy uncapped commission, mentorship, and a vibrant team culture.
  • Other info: Fast-paced environment with great opportunities for personal and professional growth.
  • Why this job: Be the voice of top brands and make a real impact in customer relationships.
  • Qualifications: Outgoing, confident, and motivated individuals aged 18+.

The predicted salary is between 28000 - 30000 Β£ per year.

Location: Milton Keynes (On-Site)

Schedule: Full-time, Monday to Friday

Compensation: Β£28,000 – Β£30,000 OTE

About Us

Relay Direct Ltd is a premier direct sales and marketing agency operating across the UK. We specialize in bridge-building: connecting high-profile consumer brands with their target audiences through highly interactive, face-to-face localized campaigns.

Job Overview

You will act as the face, voice, and energy of our established client portfolio. Your primary responsibility will be executing field-based consumer acquisition campaigns, managing customer relationships, and ensuring that our clients' brand guidelines are represented with flawless professionalism.

Core Responsibilities & Duties

  • Frontline Brand Representation: Actively deliver customer engagement activities as part of live, face-to-face promotional campaigns.
  • Customer Acquisition: Confidently initiate conversations, establish rapid rapport, identify customer needs, and securely close sales.
  • Campaign Evaluation: Participate in morning strategy sessions to review territory demographics, set daily targets, and brainstorm creative approach techniques.

What We Look For in a Candidate

  • The Persona: Outgoing, empathetic, and naturally confident when speaking with members of the public.
  • The Drive: Target-motivated individuals who enjoy working in a high-performance environment where effort equates to financial reward.
  • The Requirements: Applicants must be at least 18 years of age, possess full permanent eligibility to work in the UK, and have a reliable daily commute to our central office. (We cannot support student or Tier 4 visas).

What We Offer (Benefits & Perks)

  • Financial Control: A stable environment paired with uncapped commission structures, giving you total command over your weekly income.
  • A Dedicated Mentor: Daily access to an experienced account manager who will map out your professional development milestones.
  • Vibrant Culture: Frequent team nights out, performance-based competitions, financial bonuses, and regional corporate networking events.

What Happens Next:

We are moving fast! Shortlisted candidates will be contacted within 1–2 working days to arrange an initial Zoom interview.

Customer Relationship Manager in Northampton employer: Relay Direct

Relay Direct in Milton Keynes is an exceptional employer that prioritises the growth and development of its employees through a structured Graduate Management Trainee programme. With a strong emphasis on mentorship, this role not only equips graduates with essential communication and leadership skills but also fosters a vibrant work culture that encourages proactive engagement and long-term career progression. The dynamic environment in Milton Keynes offers unique opportunities for personal and professional growth, making it an ideal place for ambitious individuals to thrive.

Relay Direct

Contact Details:

Relay Direct Recruitment Team

We think you need these skills to ace Customer Relationship Manager in Northampton

Customer Engagement
Sales Skills
Rapport Building
Communication Skills
Target Motivation
Campaign Evaluation
Creativity