At a Glance
- Tasks: Engage customers face-to-face and drive brand loyalty through interactive campaigns.
- Company: Relay Direct Ltd, a leading direct sales and marketing agency in the UK.
- Benefits: Uncapped commission, mentorship, team events, and a vibrant work culture.
- Other info: Join a dynamic team with opportunities for personal and professional growth.
- Why this job: Be the voice of top brands and make real connections with customers.
- Qualifications: Outgoing personality, strong communication skills, and a drive for success.
The predicted salary is between 25000 - 30000 £ per year.
Schedule: Full-time, Monday to Friday
About Us
Relay Direct Ltd is a premier direct sales and marketing agency operating across the UK. We specialize in bridge-building: connecting high-profile consumer brands with their target audiences through highly interactive, face-to-face localized campaigns. We believe that in a digital world, human connection remains the ultimate driver of brand loyalty. Because of our consistent client success, we are expanding our client relations division and looking for professionals who pride themselves on exceptional communication and relationship-building.
Job Overview
As a Customer Relations Executive, you will act as the face, voice, and energy of our elite client portfolio. This is not a hidden desk job; it is a collaborative, frontline commercial role. Your primary responsibility will be executing field-based consumer acquisition campaigns, managing customer relationships, and ensuring that our clients' brand guidelines are represented with flawless professionalism. You will learn how to analyze consumer responses, overcome objections, and deliver top-tier customer experiences that turn everyday buyers into long-term brand advocates.
Core Responsibilities & Duties
- Frontline Brand Representation: Actively deliver customer engagement activities as part of live, face-to-face promotional campaigns.
- Customer Acquisition: Confidently initiate conversations, establish rapid rapport, identify customer needs, and securely close sales.
- Campaign Evaluation: Participate in morning strategy sessions to review territory demographics, set daily targets, and brainstorm creative approach techniques.
What We Look For in a Candidate
- The Persona: Outgoing, empathetic, and naturally confident when speaking with members of the public.
- The Drive: Target-motivated individuals who enjoy working in a high-performance environment where effort equates to financial reward.
- The Requirements: Applicants must be at least 18 years of age, possess full permanent eligibility to work in the UK, and have a reliable daily commute to our central office. (We cannot support student or Tier 4 visas).
What We Offer (Benefits & Perks)
- Financial Control: A stable environment paired with uncapped commission structures, giving you total command over your weekly income.
- A Dedicated Mentor: Daily access to an experienced account manager who will map out your professional development milestones.
- Vibrant Culture: Frequent team nights out, performance-based competitions, financial bonuses, and regional corporate networking events.
Customer Relations Executive in Northampton employer: Relay Direct
At Relay Direct Ltd, we pride ourselves on being an exceptional employer that fosters a vibrant and collaborative work culture. As a Customer Relations Executive, you will benefit from uncapped commission structures, daily mentorship from experienced professionals, and a dynamic environment that encourages personal and professional growth. Our commitment to human connection in marketing ensures that you will be part of a team that values your contributions and celebrates success together.
