Create positive customer experiences while helping people understand products, services and campaign offers.
The opportunity
At Relay Direct Ltd, we create measurable growth for client brands through conversations that happen in person. You will join a supportive campaign team and gain practical exposure across customer engagement, sales and marketing.
A typical day may include
- Welcome and engage customers in a friendly, professional manner
- Listen carefully, answer questions and explain available options
- Resolve straightforward concerns and escalated when appropriate
- Identify suitable sales opportunities without compromising service
- Represent client brands accurately and responsibly
You’ll do well here if you are
- A patient, personable and customer-first approach
- Good listening skills and clear verbal communication
- Confidence working with targets while maintaining service quality
- Customer service, hospitality or retail experience is helpful but not required
Rewards and development
- Ongoing coaching and practical development
- Progression based on results, reliability and demonstrated capability
- Team recognition, incentives and selected travel opportunities
OTE is an indication of potential performance-based earnings and is not guaranteed. Actual earnings depend on individual results.
BASE: CentralMilton Keynes
WORKING PATTERN: Full-time, Monday–Friday
START: Immediate availability preferred
Relay Direct Ltd welcomes applications from candidates of all backgrounds.
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Customer Service and Sales Advisor in Luton employer: Relay Direct
At Relay Direct Ltd, we pride ourselves on being an excellent employer by fostering a collaborative and dynamic work culture in Milton Keynes. Our team-oriented environment encourages personal growth through ongoing coaching and practical development opportunities, while our competitive salary structure rewards individual performance. Join us to be part of a vibrant community where your contributions are recognised and valued, and where you can thrive in a role that combines customer engagement with meaningful campaign delivery.
