Customer Relationship Management Executive

Customer Relationship Management Executive

Full-Time 24000 - 30000 £ / year (est.) No working from home possible
Relay Direct

At a Glance

  • Tasks: Engage customers face-to-face and represent top UK brands at events.
  • Company: Join Relay Direct, a fast-growing sales and marketing agency.
  • Benefits: Uncapped earnings, travel perks, and weekly team socials.
  • Other info: Fast-paced environment with a focus on personal growth and success.
  • Why this job: Kickstart your career with mentorship and rapid progression opportunities.
  • Qualifications: No experience needed; just bring your positive energy and people skills.

The predicted salary is between 24000 - 30000 £ per year.

Location: Milton Keynes

Earnings: Uncapped Commission-Based Structure

Performance Incentives

Type: Full-time, Entry-Level (No Experience Required – Full Training Provided)

Relay Direct is one of the UK’s fastest-growing face-to-face sales and marketing agencies. We don't look for a flawless corporate CV; we look for a great attitude, excellent communication skills, and the drive to succeed. If you love interacting with people and want a role where your career progression matches your hard work, this is for you.

What You’ll Actually Be Doing:

  • Customer Engagement: Represent leading UK brands face-to-face through interactive residential campaigns and events.
  • Brand Advocacy: Build rapid rapport with members of the public, effectively answering queries and delivering excellent customer service.
  • Lead Generation & Sales: Learn the psychology of communication to acquire new customers, generate leads, and hit daily performance targets.
  • Leadership Development: Participate in structured daily coaching to transition into team leadership, mentorship, and campaign management roles over time.

Who We Are Looking For:

  • The Ultimate "People Person": You are outgoing, empathetic, comfortable speaking with people from all walks of life, and great at building instant rapport.
  • A Student Mindset: You are highly coachable, eager to learn new industry skills, and handle feedback beautifully.
  • Goal-Focused: You thrive on targets and love seeing your day-to-day efforts translate directly into your earning potential.
  • Positive Energy: You bring an enthusiastic, supportive attitude to the office and love contributing to a thriving team culture.

Why Build Your Career with Relay Direct?

  • Uncapped Earnings: Take control of your income. Your financial rewards directly match your work ethic and daily results.
  • Rapid, Merit-Based Progression: We operate a 100% internal, performance-based promotion structure. No waiting around for annual reviews.
  • Travel & Office Perks: Access to national and international travel opportunities, performance competitions, and weekly team social events.
  • 1-on-1 Mentorship: Step-by-step guidance from established industry professionals to build your commercial confidence from day one.

What Happens Next:

We are moving fast! Shortlisted candidates will be contacted within 1–2 working days to arrange an initial Zoom interview. Apply today to kickstart your career in customer excellence!

Important Application Criteria: Must be 18 and fully eligible to work in the UK. Please note: We are unfortunately unable to accept student visas (including Tier 4/Student Route) for this position.

Customer Relationship Management Executive employer: Relay Direct

Relay Direct is an exceptional employer located in Milton Keynes, offering a vibrant work culture that prioritises personal growth and development. With uncapped earnings and a merit-based progression system, employees are rewarded for their hard work and dedication, while enjoying unique perks such as travel opportunities and team social events. Join us to thrive in a supportive environment where your success is directly linked to your efforts and enthusiasm.

Relay Direct

Contact Details:

Relay Direct Recruitment Team

We think you need these skills to ace Customer Relationship Management Executive

Excellent Communication Skills
Customer Engagement
Brand Advocacy
Lead Generation
Sales Skills
Interpersonal Skills
Goal-Oriented