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- Tasks: Lead freight operations across road, sea, and air while ensuring top-notch customer service.
- Company: Join a multinational logistics provider based in Birmingham with a supportive culture.
- Benefits: Earn up to £40,000 with great career development opportunities.
- Why this job: Make a real impact in logistics while enhancing your leadership skills.
- Qualifications: 5+ years of Freight Forwarding experience and strong customer service skills.
- Other info: Dynamic work environment with plenty of room for growth.
The predicted salary is between 36000 - 60000 £ per year.
A multinational logistics provider in Birmingham is hiring a Senior Operations Coordinator / Team Leader. The ideal candidate will have at least 5 years of Freight Forwarding experience and strong customer service skills.
Responsibilities include:
- Providing excellent customer service
- Liaising with clients
- Overseeing documentation like Bills of Lading
The role offers a competitive salary up to £40,000, a supportive work environment, and opportunities for career development.
Senior Freight Operations Lead (Road/Sea/Air) – UK & EU in Willenhall employer: Relay Consultancy
Contact Detail:
Relay Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Freight Operations Lead (Road/Sea/Air) – UK & EU in Willenhall
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics industry and let them know you're on the hunt for a Senior Freight Operations Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your customer service skills. Since this role involves liaising with clients, be ready to share examples of how you've handled challenging situations in the past. We want to see that you can keep clients happy while managing operations smoothly!
✨Tip Number 3
Showcase your experience in freight forwarding during interviews. Highlight specific projects or achievements that demonstrate your expertise in road, sea, and air logistics. This will help us see that you’re the right fit for the Senior Operations Coordinator position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you one step closer to landing that dream job!
We think you need these skills to ace Senior Freight Operations Lead (Road/Sea/Air) – UK & EU in Willenhall
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Freight Forwarding experience and customer service skills. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Operations Coordinator role. Share specific examples of how you've excelled in similar positions and how you can contribute to our team.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially when it comes to important details like your experience with documentation and client liaison.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Relay Consultancy
✨Know Your Freight Forwarding Stuff
Make sure you brush up on your freight forwarding knowledge. Understand the ins and outs of road, sea, and air logistics, as well as key documentation like Bills of Lading. Being able to speak confidently about your experience will show them you're the right fit for the role.
✨Show Off Your Customer Service Skills
Since strong customer service skills are a must, think of specific examples where you've gone above and beyond for clients. Prepare to discuss how you handle difficult situations and ensure client satisfaction, as this will demonstrate your commitment to excellent service.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and opportunities for career development. This shows that you're genuinely interested in the role and want to ensure it's a good fit for you too.
✨Practice Makes Perfect
Run through some common interview questions with a friend or in front of the mirror. Focus on articulating your thoughts clearly and confidently. The more you practice, the more comfortable you'll feel during the actual interview, which can make all the difference!
