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- Tasks: Drive partnerships and manage the sales pipeline for e-commerce solutions.
- Company: Relay Commerce empowers merchants with innovative e-commerce tools and solutions.
- Benefits: Enjoy flexible time off, remote work stipends, and mental health reimbursement.
- Other info: Total on-target earnings can reach up to $142,000 with performance-based compensation.
- Why this job: Join a dynamic team making an impact in the e-commerce landscape with exciting growth opportunities.
- Qualifications: Experience in sales or partnerships, preferably in SaaS or e-commerce; familiarity with Shopify is a plus.
The predicted salary is between 32000 - 64000 £ per year.
Relay Commerce is an e-commerce enablement platform offering scaling solutions across personalized messaging, social commerce, and customer retention, helping merchants navigate the rapidly evolving digital landscape with a comprehensive suite of tools. The Relay suite of solutions currently drives more than $1 billion in aggregate incremental gross merchandise volume for more than 35,000 merchants.
The Relay ecosystem currently consists of eight software products that accelerate merchant revenue growth through email marketing automation, on-page conversion optimization, user generated content management, retention analytics and subscription management. Relay's suite of products are established as key revenue generation tools for innovative e-commerce merchants worldwide.
Smartrr, a Relay company, is a leader in subscription solutions for e-commerce brands. The platform empowers hundreds of Shopify merchants to launch, manage, and scale their subscription and loyalty programs with ease. Smartrr has powered more than $300 million in transaction volume, helping brands build stronger, more profitable customer relationships.
The Opportunity: We are seeking a driven and experienced Partnership & Business Development Manager to build and nurture strategic relationships with growth marketing and design & development agencies, Shopify app partners, and inbound leads for Smartrr. This role is critical in expanding our reach and driving adoption of our suite of retention marketing software solutions. You will be responsible for identifying, engaging, and onboarding partners and new accounts, with the assistance and guidance of our current Partnership team.
Responsibilities:
- Own the entire sales pipeline. Specifically, lead engagement, follow-ups, and booking & closing demos.
- Identify and prospect potential agency partners (Marketing and Developers) and Shopify app partners aligned with our target market (DTC and CPG subscription-based e-commerce).
- Develop and execute a strategic partnership outreach plan to build a robust pipeline of qualified partners who drive predictable referred revenue.
- Present our software solutions and value proposition effectively to potential partners & referral and inbound merchants.
- Negotiate and finalize partnership agreements.
- Build and maintain strong, long-term relationships with key stakeholders within partner organizations.
- Collaborate with internal teams (Customer Success, Marketing, Product) to ensure partner success and overall sales alignment.
- Collaborate internally with the Relay Retention division of apps (Smartrr, Relo and Peel) in order to create mutual external partners and internal lead flow.
Qualifications:
- Proven experience in sales and/or partnerships, preferably within the SaaS or e-commerce technology space.
- Demonstrable experience working with marketing and/or developer agencies.
- Experience working with or within the Shopify ecosystem and understanding of Shopify apps.
- Strong understanding of the value proposition of retention marketing and its impact on e-commerce businesses.
- CRM competency, with a preference on HubSpot.
- Self-motivated, results-oriented, and able to work independently.
Bonus Points:
- Understanding of the Direct-to-Consumer (DTC) and Consumer Packaged Goods (CPG) subscription-based e-commerce landscape.
- Previous track record of successful partnership development and revenue generation.
Benefits & Perks:
- Flexible Time Off
- Public Holidays Off
- Work From Home Stipend
- Therapy/Mental Health Reimbursement
- Co-working Space Allowance
- Company Swag
- Company Offsite (Portugal 2025)
Relay Commerce is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Partnerships & Business Development Manager (Smartrr) employer: Relay Commerce
Contact Detail:
Relay Commerce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Partnerships & Business Development Manager (Smartrr)
✨Tip Number 1
Familiarise yourself with the Shopify ecosystem and its apps. Understanding how these tools work will help you engage effectively with potential partners and demonstrate your value in the role.
✨Tip Number 2
Network within e-commerce and SaaS communities, both online and offline. Attend relevant events or webinars to meet industry professionals who could provide insights or connections that may lead to partnership opportunities.
✨Tip Number 3
Prepare to discuss retention marketing strategies and their impact on e-commerce businesses. Being able to articulate this clearly will show your understanding of the market and the importance of the solutions offered by Smartrr.
✨Tip Number 4
Research Relay Commerce and its suite of products thoroughly. Knowing the ins and outs of what we offer will enable you to present our solutions confidently and tailor your approach to potential partners.
We think you need these skills to ace Partnerships & Business Development Manager (Smartrr)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in partnerships and business development, especially within the SaaS or e-commerce sectors. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Relay Commerce and its products. Explain how your skills and experiences align with the responsibilities of the Partnerships & Business Development Manager role.
Showcase Relevant Achievements: In your application, include specific examples of past successes in building partnerships or driving revenue growth. Quantify your achievements where possible to make a stronger impact.
Research the Company: Familiarise yourself with Relay Commerce and its suite of products. Understanding their market position and challenges will help you articulate how you can contribute to their goals during the application process.
How to prepare for a job interview at Relay Commerce
✨Understand the Company and Its Products
Before your interview, take the time to research Relay Commerce and its suite of products, especially Smartrr. Familiarise yourself with their offerings in subscription solutions and how they help e-commerce brands. This knowledge will allow you to speak confidently about how your skills can contribute to their goals.
✨Showcase Your Partnership Experience
Be prepared to discuss your previous experience in building partnerships, particularly within the SaaS or e-commerce sectors. Highlight specific examples where you've successfully engaged with marketing or development agencies, as this is crucial for the role.
✨Demonstrate Your Sales Acumen
Since the role involves owning the entire sales pipeline, be ready to share your strategies for lead engagement, follow-ups, and closing deals. Discuss any relevant metrics or achievements that showcase your ability to drive revenue through partnerships.
✨Prepare Questions for the Interviewers
Having insightful questions ready for your interviewers shows your genuine interest in the role and the company. Ask about their current partnership strategies, challenges they face in the market, or how they measure success in their partnerships. This will also help you assess if the company aligns with your career goals.