At a Glance
- Tasks: Welcome clients, support staff, manage bookings, and assist in our skincare store.
- Company: Join the award-winning re:lax skincare studio in Hackney.
- Benefits: Gain experience in a vibrant environment with a focus on natural skincare.
- Other info: Flexible hours with opportunities for growth in a dynamic setting.
- Why this job: Be part of a passionate team and help clients feel their best.
- Qualifications: One year of relevant experience and strong communication skills required.
The predicted salary is between 27800 - 32000 £ per year.
We have an exciting opportunity to join the re:lax Front of House team at re:lax Hackney. re:lax is an award-winning, natural, cruelty free skincare studio in Hackney and London Bridge. Our waitspace also features our on site skin store, where we retail natural, high performance skincare products and facial tools.
Daily responsibilities will include:
- Meeting and greeting our wonderful clients
- Supporting facialists, studio supervisors and Directors throughout the day where needed
- Answering client queries via phone and email in a timely manner
- Taking payments through a digital till system
- Organising the treatment calendar
- Supporting with admin for our academy courses where required
- Assisting clients with product queries at our on site skin store
- Listing available appointments on Instagram stories
The ideal candidate will have one year of similar relevant experience, an excellent level of written and spoken English and basic numeracy and computing skills. They must be thoroughly organised, with the ability to multitask, prioritise and complete tasks quickly, as well as being able to work independently and as part of a team.
This role does involve physical elements, including carrying bags of linens between treatment rooms, taking items up two flights of stairs to our academy space and opening and closing the studio doors. This is a contracted role and candidates must be available to work evenings until 7pm and occasional weekends until 4:30pm and have flexibility to work across both of our studios in Hackney and London Bridge.
Salon Front of House - re:lax Hackney in London employer: re:lax London
At re:lax Hackney, we pride ourselves on fostering a vibrant and inclusive work culture that values teamwork and personal growth. As part of our Front of House team, you'll enjoy the benefits of working in a dynamic environment where your contributions are recognised, alongside opportunities for professional development within our award-winning skincare studio. With a focus on natural, cruelty-free products, you will be part of a mission that promotes wellness and sustainability, making your role both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Salon Front of House - re:lax Hackney in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like re:lax London. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to re:lax London
Don't be shy about reaching out to re:lax London directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Salon Front of House - re:lax Hackney in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about re:lax London and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at re:lax London
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
