At a Glance
- Tasks: Lead a passionate team to deliver 5-star dining experiences in a stunning castle setting.
- Company: Thornbury Castle, a unique Tudor hotel offering refined hospitality.
- Benefits: Competitive salary, holiday perks, training opportunities, and discounts on accommodation.
- Other info: Enjoy a dynamic work environment with opportunities for personal and professional growth.
- Why this job: Join a prestigious team and create memorable moments for guests in a historic venue.
- Qualifications: Experience in high-end dining and a passion for exceptional service.
The predicted salary is between 29000 - 33000 £ per year.
Relais & Chateau at Thornbury Castle are seeking a Food and Beverage Assistant Manager to join our hard working and professional Food & Beverage Team. You will be working in a unique and beautifully restored Castle and be someone who has the passion to deliver truly memorable and impressive 5* experiences for our guests.
About Us: Set on 15 acres of beautiful land, Thornbury Castle Hotel is the only Tudor Castle operating as a hotel in England. The Castle has undergone a multi-million pound refurbishment program bringing back to life the regal grandeur of its past. Located 20 minutes’ drive from Bristol, it offers 26 rooms and suites, an award‑winning restaurant, bar and two unique meeting and conference spaces. Our company goal is to deliver “refined and personalised hospitality” to enable our hotel to be a place where all guests can relax, enjoy themselves and have a break from normal life. To feel like royalty in a unique place with unique people. 1 Michelin Key Hotel and 3AA Rosette Restaurant.
Salary: £29,000 - £33,000 per annum. Additional share of the service charge and tips paid every month (approx. 2-3K per year). Full time permanent position 40 hours per week, mainly evening shifts and weekend availability required.
- Support the Food and Beverage Operations Manager in the running of the department (breakfast, afternoon tea, dinner and functions up to 80 people).
- Take accountability for all F&B operations in the absence of the F&B Operations Manager.
- Service experience at 2/3 rosette level.
- Make sure the operation procedures are in place and maintained, monitored and actioned to Relais and Chateaux / Rosette standard.
- Answer all queries about the menu, including the drinks menu, and make suggestions.
- Take ownership of guests’ requirements and food allergies.
- Handle guest queries and complaints in a professional, calm and positive manner.
- Follow Health and Safety and Food Safety procedures and make sure they are in place in the department.
- Assist the F&B Operations Manager with rotas, recruitment and staff management within the department.
- Supervise work in the department at all levels.
- Develop and train new and existing staff on hotel standards and procedures.
- Make sure the financial and HR procedures are in place and maintained in the department.
Experience of working in a Relais and Chateaux or Rosette restaurant. Have a sound knowledge of traditional cocktails, wine and spirits (qualification preferable). Excellent personal presentation. Dedicated team player with strong communication skills. A calm, mature approach. Natural passion and flair for the industry. Ambition to succeed at the highest levels.
Benefits:
- 28 days holiday including bank holidays.
- An additional paid day off on your birthday.
- Complimentary stay at the Castle after 3 months’ probation period successfully passed.
- Training programs via internal & external professionals and access to online training facilities.
- Staff and family rates on hotel accommodation and discounts on food and beverage.
- Recognition programmes.
- Uniform and meals provided while on duty and free parking.
Thornbury Castle F&B Assistant Manager Thornbury Thornbury Castle Food & Beverages DISCOVER employer: Relais & Châteaux
Thornbury Castle offers a unique and enriching work environment, set in a beautifully restored Tudor castle that provides an exceptional backdrop for delivering 5-star hospitality. Employees benefit from comprehensive training opportunities, generous holiday allowances, and a supportive team culture that values personal growth and recognition. With competitive salaries and additional perks such as complimentary stays and discounts, Thornbury Castle is an excellent employer for those passionate about the food and beverage industry.
StudySmarter Expert Advice🤫
We think this is how you could land Thornbury Castle F&B Assistant Manager Thornbury Thornbury Castle Food & Beverages DISCOVER
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Thornbury Castle or similar venues. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for food and beverage shine through. Share your experiences and how you can contribute to creating those memorable 5* experiences for guests.
✨Tip Number 3
Be prepared to demonstrate your skills! If you're invited for a trial shift or practical assessment, show them what you've got. Whether it's cocktail mixing or handling guest queries, make sure you impress with your expertise.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Thornbury Castle team. Don’t miss out!
We think you need these skills to ace Thornbury Castle F&B Assistant Manager Thornbury Thornbury Castle Food & Beverages DISCOVER
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for the food and beverage industry shine through. We want to see that you’re excited about delivering 5* experiences and have a genuine love for hospitality.
Tailor Your CV:Make sure your CV is tailored to the role. Highlight any relevant experience in high-end restaurants or hotels, especially if you've worked at a Relais & Chateaux or Rosette establishment. We love seeing how your background fits with our unique setting!
Be Professional Yet Personal:While we appreciate professionalism, don’t be afraid to inject a bit of your personality into your application. Share anecdotes or experiences that showcase your skills and approach to guest service – it helps us get to know you better!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Thornbury Castle!
How to prepare for a job interview at Relais & Châteaux
✨Know Your Castle
Familiarise yourself with Thornbury Castle's history and its unique offerings. Understanding the castle's charm and what makes it special will help you connect with the interviewers and show your genuine interest in the role.
✨Showcase Your Service Skills
Prepare to discuss your previous experience in high-end food and beverage settings, especially at 2/3 rosette level. Be ready to share specific examples of how you've delivered exceptional service and handled guest queries or complaints effectively.
✨Demonstrate Team Spirit
As a dedicated team player, highlight your ability to work collaboratively. Share instances where you've trained or supported colleagues, as well as how you contribute to a positive team environment, which is crucial in a busy hospitality setting.
✨Dress to Impress
First impressions matter! Ensure you present yourself impeccably, reflecting the 5* standards of Thornbury Castle. A polished appearance not only shows professionalism but also aligns with the refined hospitality ethos of the establishment.
