Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a passionate team to deliver 5* dining experiences in a stunning Tudor Castle.
- Company: Thornbury Castle, a unique hotel with a rich history and luxurious atmosphere.
- Benefits: Competitive salary, holiday perks, training opportunities, and discounts on accommodation.
- Other info: Enjoy a dynamic work environment with opportunities for personal and professional growth.
- Why this job: Join a prestigious team and create unforgettable moments for guests in a magical setting.
- Qualifications: Experience in high-end dining and a passion for exceptional service.
The predicted salary is between 29000 - 33000 £ per year.
Relais & Chateau at Thornbury Castle are seeking a Food and Beverage Assistant Manager to join our hardworking and professional Food & Beverage Team. You will be working in a unique and beautifully restored Castle and be someone who has the passion to deliver truly memorable and impressive 5* experiences for our guests.
About Us
Set on 15 acres of beautiful land, Thornbury Castle Hotel is the only Tudor Castle operating as a hotel in England. The Castle has undergone a multi-million pound refurbishment program bringing back to life the regal grandeur of its past. Located 20 minutes’ drive from Bristol, it offers 26 rooms and suites, an award-winning restaurant, bar and two unique meeting and conference spaces. Our company goal is to deliver “refined and personalised hospitality” to enable our hotel to be a place where all guests can relax, enjoy themselves and have a break from normal life. To feel like royalty in a unique place with unique people. 1 Michelin Key Hotel and 3AA Rosette Restaurant.
Responsibilities and Compensation
- £29,000 - £33,000 per annum.
- Additional share of the service charge and tips paid every month (approx. 2-3K per year).
- Full time permanent position 40 hours per week, mainly evening shifts and weekend availability required.
- Support the Food and Beverage Operations Manager in the running of the department (breakfast, afternoon tea, dinner and functions up to 80 people).
- Take accountability for all F&B operations in the absence of the F&B Operations Manager.
- Service experience at 2/3 rosette level.
- Make sure the operation procedures are in place and maintained, monitored and actioned to Relais and Chateaux / Rosette standard.
- Answer all queries about the menu, including the drinks menu, and make suggestions.
- Take ownership of guests’ requirements and food allergies.
- Handle guest queries and complaints in a professional, calm and positive manner.
- Follow Health and Safety and Food Safety procedures and make sure they are in place in the department.
- Assist the F&B Operations Manager with rotas, recruitment and staff management within the department.
- Supervise work in the department at all levels.
- Develop and train new and existing staff on hotel standards and procedures.
- Make sure the financial and HR procedures are in place and maintained in the department.
Qualifications
- Experience of working in a Relais and Chateaux or Rosette restaurant.
- Have a sound knowledge of traditional cocktails, wine and spirits (qualification preferable).
- Excellent personal presentation.
- Dedicated team player with strong communication skills.
- A calm, mature approach.
- Natural passion and flair for the industry.
- Ambition to succeed at the highest levels.
Benefits
- 28 days holiday including bank holidays.
- An additional paid day off on your birthday.
- Complimentary stay at the Castle after 3 months’ probation period successfully passed.
- Training programs via internal & external professionals and access to online training facilities.
- Staff and family rates on hotel accommodation and discounts on food and beverage.
- Recognition programmes.
- Uniform and meals provided whilst on duty and free parking.
Thornbury Castle F&B Assistant Manager Thornbury Thornbury Castle Food & Beverages DISCOVER in Bristol employer: Relais & Châteaux
Contact Detail:
Relais & Châteaux Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Thornbury Castle F&B Assistant Manager Thornbury Thornbury Castle Food & Beverages DISCOVER in Bristol
✨Tip Number 1
Get to know the company! Research Thornbury Castle and its unique offerings. When you walk in for that interview, drop some knowledge about their history or recent refurbishments. It shows you're genuinely interested and not just another candidate.
✨Tip Number 2
Practice your service skills! Since this role is all about delivering top-notch experiences, think of scenarios where you can showcase your ability to handle guest queries and complaints. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a classy setting like Thornbury Castle. Make sure your personal presentation is on point. A polished look will help you stand out as a dedicated team player.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. Mention something specific from your conversation to remind them of your enthusiasm. And remember, apply through our website for the best chance!
We think you need these skills to ace Thornbury Castle F&B Assistant Manager Thornbury Thornbury Castle Food & Beverages DISCOVER in Bristol
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for food and beverage shine through! We want to see that you’re excited about delivering 5* experiences and have a genuine love for the industry.
Tailor Your CV: Make sure your CV is tailored to the role. Highlight your experience in similar settings, especially if you've worked in a Relais & Chateaux or Rosette restaurant. We love seeing relevant skills that match our needs!
Be Professional Yet Personal: While we appreciate professionalism, don’t be afraid to inject a bit of your personality into your application. We’re looking for team players who can connect with guests and colleagues alike!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures it gets to the right people quickly!
How to prepare for a job interview at Relais & Châteaux
✨Know Your Menu Inside Out
Make sure you’re familiar with the menu, including all dishes and drinks. Be ready to discuss ingredients, preparation methods, and potential allergens. This shows your passion for delivering a top-notch experience and helps you answer any guest queries confidently.
✨Showcase Your Service Experience
Highlight your previous experience in high-end dining environments, especially at 2/3 rosette level. Share specific examples of how you've handled guest complaints or gone above and beyond to ensure customer satisfaction. This will demonstrate your capability to maintain the high standards expected at Thornbury Castle.
✨Demonstrate Team Leadership Skills
As an Assistant Manager, you’ll need to show that you can lead and develop a team. Prepare examples of how you’ve trained staff or managed a team in the past. Discuss your approach to fostering a positive work environment and how you handle conflicts within the team.
✨Emphasise Your Passion for Hospitality
Let your enthusiasm for the food and beverage industry shine through. Talk about what excites you about working in a unique setting like Thornbury Castle and how you plan to contribute to creating memorable experiences for guests. A genuine passion can set you apart from other candidates.