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- Tasks: Create unforgettable experiences for guests at a stunning Tudor Castle.
- Company: Thornbury Castle, a unique hotel part of Relais and Chateaux.
- Benefits: Competitive salary, 28 days holiday, complimentary stays, and training opportunities.
- Why this job: Join a passionate team and make every event feel royal and memorable.
- Qualifications: Experience in sales or events, excellent communication skills, and a proactive attitude.
- Other info: Dynamic work environment with opportunities for career growth and networking.
The predicted salary is between 28000 - 39200 £ per year.
Thornbury Castle could be just for you; we are seeking a Sales and Events Executive who has the passion to deliver a truly memorable and impressive experience for guests. We are proud to be part of the renowned Relais and Chateaux association, and you will be working in a unique and beautifully restored Castle, creating memorable and personalised 5* experiences for our guests.
Set on 15 acres of beautiful land, Thornbury Castle Hotel is the only Tudor Castle operating as a hotel in England. The Castle has recently undergone a multi‑million pound refurbishment programme bringing back to life the regal grandeur of its past. Located 20 minutes’ drive from Bristol, it offers 26 rooms and suites, an award‑winning restaurant, bar and two unique meeting and conference spaces. Our company goal is to deliver “refined and personalised hospitality” to enable our hotel to be a place where all guests can relax, enjoy themselves and have a break from normal life. To feel like royalty in a unique place with unique people.
We are seeking a driven, dynamic and commercially experienced professional with a passion for the hospitality industry.
Key Responsibilities- Responding to relevant M&E enquiries in line with company standards
- Actioning enquiries promptly and following up on a timely basis
- Prepare proposals and contracts, check billings, invoices and process payments and input accurately into hotel systems.
- Sales driven and ability to optimise every sales opportunity
- Proactively convert key provisional business through show rounds and proactive chase
- Conduct show rounds with prospective clients promoting the hotel
- Ensure clear billing instructions and communication of these details to the operations team
- Compiling accurate function sheets, distributing weekly and discussing with Operations team accordingly, providing updates as required.
- Work closely with the F&B & Front of House team to ensure smooth running and execution of weddings, conferences and events on site along in collaboration with the Sales and Events team
- Meet targets, KPI’s, schedules, follow company policies and procedures, and comply with all health and safety regulations.
- Ability to deal with all enquiries and provide information and quotations via phone and emails.
- Ability to identify customers’ needs and respond proactively to all of their concerns
- Greet function organisers and be the point of contact and fully responsible for the ceremony/event.
- Manage local key clients and customers to grow relationships and encourage repeat business.
- Support Hotel service and strategy by regularly updating action plans, reports and financial objectives
- Proactively generate leads and promote the hotel through research, attend industry events, networking and targeted outreach
- Monitor and stay ahead of market trends and competitor activities and adjust sales strategies accordingly based on competitor analysis and local market insight.
- Supporting the overall Sales and Events team to help achieve sales targets, handling calls and enquiries and producing event proposals and contracts.
- Develop and build relationships with new and existing customers, travel management agents and group agents to enable future bookings, through sales calls, organizing FAM trips, attending industry events when needed etc
- Collaborate with the central sales and marketing teams to identify marketing opportunities to maximise exposure and drive revenue
- Record and maintain accurate data through relevant CRM systems and current processes.
- Proven experience working in proactive sales or events within hotel events/sales or leisure and tourism
- A proven track record of achieving sales targets
- Highly organised with the ability to manage your schedule and work independently as well as being a reliable member of the overall sales and events team.
- Excellent interpersonal, negotiation and communication skills both oral and written
- Self‑motivated and results oriented with a record of meeting or exceeding targets
- Willingness to travel and be flexible with working hours.
- Ability to establish trust and build rapport with potential clients and maintain good working relationships with colleagues in all departments of the hotel
- Ability to provide and demonstrate exceptional guest service
- Confident in using Microsoft Office and CRM systems
- Precise and detailed oriented
- Clean, valid Driving License
- Competitive salary from £28,000 per annum
- 40 hours per week, worked over 5 days including weekends (based on business needs.)
- 28 days holiday including bank holidays with an additional day on your birthday
- Complimentary stay at the Castle after 3 months’ probation period successfully passed
- Sickness benefit of 5 days (after 6 months service)
- Training programs via internal & external professionals and access to online training facilities
- Opportunity to benefit from staff rate at 7Hospitality and Relais and Chateaux properties
- Uniform provided, meals available whilst on duty and free parking
- A share of the monthly service charge distributed among the full team.
Sales and Events Executive in Bristol employer: Relais & Châteaux
Contact Detail:
Relais & Châteaux Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Events Executive in Bristol
✨Tip Number 1
Get to know Thornbury Castle inside out! Familiarise yourself with its history, unique features, and the services it offers. This way, when you chat with potential employers, you can show off your passion and knowledge about creating those memorable experiences for guests.
✨Tip Number 2
Networking is key! Attend industry events and connect with people in the hospitality sector. Don’t be shy to reach out on LinkedIn or even drop by local businesses to introduce yourself. Building relationships can lead to opportunities that aren’t advertised!
✨Tip Number 3
When you get an interview, think of it as a chance to showcase your personality and skills. Prepare some examples of how you've successfully managed events or sales in the past. Show them you’re not just a fit for the role, but also a great addition to their team culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the time to engage with us directly. Let’s make your dream job a reality together!
We think you need these skills to ace Sales and Events Executive in Bristol
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for our guests.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience in sales and events. We love seeing how your skills align with what we do at Thornbury Castle, so don’t hold back on showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This will help us understand your qualifications and fit for the role quickly.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the Sales and Events Executive position without any hiccups!
How to prepare for a job interview at Relais & Châteaux
✨Know Your Castle
Before the interview, do your homework on Thornbury Castle. Familiarise yourself with its history, unique features, and recent refurbishments. This will not only impress your interviewers but also help you connect your passion for hospitality with the castle's charm.
✨Showcase Your Sales Savvy
Prepare to discuss specific examples of how you've successfully driven sales in previous roles. Think about times you've converted leads or built relationships with clients. Be ready to share your strategies and how they could apply to the role at Thornbury Castle.
✨Demonstrate Your Event Expertise
Since the role involves managing events, come prepared with ideas on how to enhance guest experiences. Discuss any past events you've organised and what made them successful. Highlight your ability to work with different teams to ensure smooth execution.
✨Be Personable and Engaging
As a Sales and Events Executive, your interpersonal skills are key. Practice being warm and engaging during the interview. Show that you can build rapport easily, as this will be crucial when dealing with clients and colleagues alike.
