At a Glance
- Tasks: Lead a passionate team to create unforgettable dining experiences in a stunning castle setting.
- Company: Thornbury Castle, a unique Tudor hotel offering refined hospitality.
- Benefits: Competitive salary, tips, 28 days holiday, and complimentary stays after probation.
- Other info: Opportunities for training and career growth in a dynamic hospitality environment.
- Why this job: Join a prestigious team and elevate your career in a historic and beautiful environment.
- Qualifications: Experience in fine dining and a passion for exceptional service.
The predicted salary is between 30000 - 42000 £ per year.
Relais & Chateau at Thornbury Castle are seeking a Food and Beverage Assistant Manager to join our hard working and professional Food & Beverage Team. You will be working in a unique and beautifully restored Castle and be someone who has the passion to deliver truly memorable and impressive 5* experiences for our guests.
About Us: Set on 15 acres of beautiful land, Thornbury Castle Hotel is the only Tudor Castle operating as a hotel in England. The Castle has undergone a multi-million pound refurbishment program bringing back to life the regal grandeur of its past. Located 20 minutes’ drive from Bristol, it offers 26 rooms and suites, an award-winning restaurant, bar and two unique meeting and conference spaces. Our company goal is to deliver “refined and personalised hospitality” to enable our hotel to be a place where all guests can relax, enjoy themselves and have a break from normal life.
Job Description:
- Additional share of the service charge and tips paid every month (approx. 2-3K per year).
- Full time permanent position 40 hours per week, mainly evening shifts and weekend availability required.
- Support the Food and Beverage Operations Manager in the running of the department (breakfast, afternoon tea, dinner and functions up to 80 people).
- Take accountability for all F&B operations in the absence of the F&B Operations Manager.
- Make sure the operation procedures are in place and maintained, monitored and actioned to Relais and Chateaux / Rosette standard.
- Answer all queries about the menu, including the drinks menu, and make suggestions.
- Take ownership of guests’ requirements and food allergies.
- Handle guest queries and complaints in a professional, calm and positive manner.
- Follow Health and Safety and Food Safety procedures and make sure they are in place in the department.
- Assist the F&B Operations Manager with rotas, recruitment and staff management within the department.
- Supervise work in the department at all levels.
- Develop and train new and existing staff on hotel standards and procedures.
- Make sure the financial and HR procedures are in place and maintained in the department.
Qualifications:
- Experience of working in a Relais and Chateaux or Rosette restaurant.
- Have a sound knowledge of traditional cocktails, wine and spirits (qualification preferable).
- Excellent personal presentation.
- Dedicated team player with strong communication skills.
- A calm, mature approach.
- Natural passion and flair for the industry.
- Ambition to succeed at the highest levels.
Additional Information:
- 28 days holiday including bank holidays.
- An additional paid day off on your birthday.
- Complimentary stay at the Castle after 3 months’ probation period successfully passed.
- Training programs via internal & external professionals and access to online training facilities.
- Staff and family rates on hotel accommodation and discounts on food and beverage.
- Recognition programmes.
- Uniform and meals provided whilst on duty and free parking.
F&B Assistant Manager in Bristol employer: Relais & Châteaux
Relais & Chateau at Thornbury Castle offers an exceptional work environment where employees can thrive in a unique setting steeped in history. With a commitment to refined and personalised hospitality, the company fosters a supportive culture that prioritises employee growth through comprehensive training programmes and recognition initiatives. Enjoy competitive benefits, including a share of service charge and tips, generous holiday allowances, and the opportunity to work in a stunning Tudor Castle, making every day at work feel like a special occasion.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Assistant Manager in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at places like Thornbury Castle. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for food and beverage shine through. Share your experiences and how you can contribute to creating those memorable 5* experiences for guests.
✨Tip Number 3
Be proactive! If you see a role that excites you, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email to express your enthusiasm. It shows initiative!
✨Tip Number 4
Prepare for the unexpected! Brush up on your knowledge of traditional cocktails, wines, and spirits. You never know when a surprise question might pop up during an interview, and being ready will set you apart.
We think you need these skills to ace F&B Assistant Manager in Bristol
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for the food and beverage industry shine through. We want to see that you’re excited about delivering 5* experiences and have a genuine love for hospitality.
Tailor Your CV:Make sure your CV is tailored to the role of F&B Assistant Manager. Highlight your relevant experience in similar settings, especially if you've worked in a Relais & Chateaux or Rosette restaurant before. We love seeing how your background fits with our unique environment!
Be Professional Yet Approachable:In your written application, strike a balance between professionalism and approachability. We’re looking for someone who can handle guest queries calmly and positively, so let your personality come through while maintaining a polished tone.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Thornbury Castle. We can’t wait to hear from you!
How to prepare for a job interview at Relais & Châteaux
✨Know Your Menu Inside Out
Make sure you’re familiar with the menu, including all dishes and drinks. Be ready to suggest pairings and answer any questions about ingredients or allergens. This shows your passion for delivering a top-notch experience.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to lead a team. Prepare examples of how you've successfully managed staff or resolved conflicts in previous roles. Highlight your calm and mature approach to handling challenges.
✨Emphasise Your Experience
If you’ve worked in a Relais & Chateaux or Rosette restaurant before, make that known! Share specific experiences that relate to the high standards expected at Thornbury Castle. This will help you stand out as a candidate who understands the level of service required.
✨Prepare for Scenario Questions
Expect to be asked how you would handle various guest situations, from complaints to special requests. Think through potential scenarios and how you would respond to ensure a memorable experience for guests. This will show your proactive thinking and dedication to hospitality.
