At a Glance
- Tasks: Lead maintenance operations in a stunning 5* hotel and ensure guest safety.
- Company: Thornbury Castle, a unique Tudor hotel with a rich history.
- Benefits: Competitive salary, holiday perks, training opportunities, and discounts.
- Other info: Enjoy a dynamic work environment with excellent career growth potential.
- Why this job: Join a passionate team and maintain a historic castle while making a real impact.
- Qualifications: Experience in maintenance roles and relevant trade qualifications required.
The predicted salary is between 22000 - 26509 £ per year.
Relais & Chateau at Thornbury Castle are seeking a Maintenance Manager to join our hard working and professional 5* Hotel Team. You will be working in a unique and beautifully restored Castle supporting the operation in delivering essential maintenance across the hotel site. The department aims to maintain a safe and comfortable environment with the highest standards for our guests.
As Maintenance Manager you will assume responsibility for Health & Safety within the hotel. You will play a key role in keeping hotel facilities in optimum operating condition by performing planned preventive maintenance. You will work closely with your colleagues in Front Office and Housekeeping to ensure the hotel is kept in an excellent state. You will be able to work using your own initiative, be motivated and have a keen eye for detail.
About Us: Set on 15 acres of beautiful land, Thornbury Castle Hotel is the only Tudor Castle operating as a hotel in England. The Castle has undergone a multi-million pound refurbishment program bringing back to life the regal grandeur of its past. Located 20 minutes’ drive from Bristol, it offers 26 rooms and suites, an award-winning restaurant, bar and two unique meeting and conference spaces.
As Maintenance Manager, you will report directly to the Hotel Manager. While this is a hands-on operational role, the successful candidate will be confident in coordinating and liaising with external contractors and third-party providers, as well as effectively leading their own team to ensure all on-site maintenance requirements are managed efficiently and to a high standard.
Job Description:
- Salary from £36,000, depending on experience
- Additional share of service charge and tips (paid monthly)
- Full time, permanent position 40 hours a week over 5 working days and might involve weekends if needed with occasional 'on call' shifts
- 8 hour shifts, flexible hours in line with business needs
- Manage and carry out maintenance tasks reported by hotel management and staff
- Undertake Duty Manager responsibilities
- Ensure all assigned areas, including storage spaces and workshops, are kept clean, safe, and well maintained
- Carry out general maintenance of all on-site equipment
- Respond effectively under pressure and within strict time constraints
- Undertake general building maintenance, including painting and decorating, minor carpentry repairs, and basic external works
- Communicate issues, risks, and ongoing maintenance needs to the Hotel Manager in a timely manner
- Carry out planned preventative maintenance (PPM) on a scheduled basis
- Maintain awareness of property safety procedures, including first aid and fire and emergency protocols, and ensure safe operation of all equipment
- Complete Health & Safety checks, including fire alarm testing
- Adhere strictly to all Health & Safety policies and procedures at all times
- Work effectively as part of a small team and collaborate with wider departments to support smooth operational delivery
- Undertake additional duties as reasonably requested by hotel management
Qualifications:
As well as having previous experience in a similar role, you will hold relevant trade-based qualifications in general maintenance disciplines such as plumbing, electrical or joinery. You will be confident working independently without close supervision and demonstrate strong ability to prioritise tasks and manage workload effectively. A proactive, can-do attitude is essential, along with adaptability and agility in responding to a range of maintenance requests and operational needs. You will be proficient in IT systems for building and maintenance controls, including app-based platforms for logging, tracking, and managing tasks. You will ideally hold a NEBOSH qualification or be willing to work towards one. Experience in writing SOPs (Standard Operating Procedures) and undertaking risk assessments is also required. Experience working within listed buildings would be highly advantageous.
Additional Information:
- 28 days holiday including bank holidays
- An additional paid day off on your birthday
- Complimentary stay at the Castle after 3 months’ probation period successfully passed
- Training programmes via internal & external professionals and access to online training facilities
- Staff and family rates on hotel accommodation and discounts on food and beverage
- Recognition programmes
- Uniform and meals provided whilst on duty and free parking
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Manager in Bradford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Relais & Châteaux. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Relais & Châteaux
Don't be shy about reaching out to Relais & Châteaux directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Maintenance Manager in Bradford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Relais & Châteaux and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Relais & Châteaux
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
