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For Companies At a Glance
- Tasks: Deliver exceptional spa treatments and ensure a luxurious guest experience.
- Company: Join Palé Hall, a stunning luxury hotel in Snowdonia National Park.
- Benefits: Competitive salary, share of gratuities, free parking, and discounted stays.
- Why this job: Be part of a creative team shaping a new wellness destination.
- Qualifications: Level 3 beauty or massage qualification and passion for holistic wellbeing.
- Other info: Opportunities for training and access to new spa and gym facilities.
The predicted salary is between 24000 - 36000 £ per year.
Company Description
Palé Hall, North Wales — New Spa & Gym Opening
A Rare Opportunity in a Remarkable Setting
Set against the stunning backdrop of Snowdonia National Park, Palé Hall is a destination for luxury and refined service. This historic Victorian mansion, home to 22 exquisite bedrooms, is at the start of a significant new chapter — with bold ambitions to become one of the UK’s leading country house hotels, renowned for fine dining and exceptional hospitality.
Why Palé Hall?
- Work in one of the UK’s top Five Red Star country house hotels
- Michelin Green Star and Michelin Key accolades — with more on the horizon
- Supportive, inspiring environment with opportunities for career growth
- Be part of a project with genuine ambition and creativity at its heart
Job Description
Role Overview
As a Spa Therapist at our brand-new Palé Hall Spa & Gym, you will deliver exceptional, personalised treatments while ensuring guests experience the highest standards of comfort, relaxation, and wellbeing. You will embody our values of professionalism, warmth, and excellence, playing a key role in shaping the reputation of our new wellness offering.
Key Responsibilities
- Provide a wide range of high-quality spa treatments including massages, facials, and body therapies.
- Deliver exceptional guest care, ensuring a calm, welcoming, and luxurious experience at all times.
- Maintain treatment rooms, therapy equipment, and spa areas to the highest hygiene and presentation standards.
- Advise guests on aftercare, treatment benefits, and suitable home-care products.
- Support spa reception and guest flow when required, ensuring smooth daily operations.
- Uphold all health, safety, and sanitation regulations.
- Assist with the opening and closing procedures for the spa and gym.
- Maintain accurate treatment records and support the management team with stock control.
Qualifications Requirements
- Recognised Level 3 beauty or massage qualification (or equivalent).
- Previous experience in a luxury spa or wellness environment is preferred.
- Strong treatment skills with attention to detail and a genuine passion for holistic wellbeing.
- Excellent communication, guest-care, and interpersonal skills.
- Professional, calm, and well-presented, with the ability to work independently and as part of a team.
- Commitment to maintaining exceptional standards of hygiene and service.
Additional Information
What We Offer
- Competitive salary.
- Share of gratuities.
- Supportive and collaborative team environment.
- Free on-site parking.
- Relais & Châteaux and Pride of Britain discounted stays.
- Opportunities for further training, development, and brand partnerships.
- Access to the new spa and gym facilities.
Spa Therapist in Bala employer: Relais & Châteaux
Contact Detail:
Relais & Châteaux Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist in Bala
✨Tip Number 1
Get to know the company! Before your interview, dive into Palé Hall's values and mission. This way, you can show how your skills as a Spa Therapist align perfectly with their vision of luxury and exceptional service.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your treatment skills and guest care experience, so you can confidently demonstrate why you're the ideal fit for their new spa.
✨Tip Number 3
Dress to impress! Make sure you present yourself professionally during the interview. A polished appearance reflects your commitment to the high standards expected at Palé Hall, especially in a luxury environment.
✨Tip Number 4
Follow up after your interview! A quick thank-you email expressing your enthusiasm for the role can set you apart from other candidates. It shows that you’re genuinely interested in joining their team and contributing to their ambitious project.
We think you need these skills to ace Spa Therapist in Bala
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Spa Therapist role. Highlight any relevant qualifications and previous experience in luxury spa environments to catch our eye!
Craft a Personal Cover Letter: Don’t just send a generic cover letter! Share your passion for holistic wellbeing and why you want to be part of our team at Palé Hall. Let us know what excites you about this opportunity!
Showcase Your Skills: In your application, emphasise your treatment skills and attention to detail. We’re looking for someone who can deliver exceptional guest care, so give us examples of how you've done this in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly!
How to prepare for a job interview at Relais & Châteaux
✨Know Your Treatments
Make sure you’re well-versed in the various treatments you’ll be offering. Brush up on your knowledge of massages, facials, and body therapies. Being able to discuss these confidently will show your passion for holistic wellbeing and impress the interviewers.
✨Showcase Your Guest Care Skills
Prepare examples of how you've delivered exceptional guest care in previous roles. Think about specific situations where you went above and beyond to ensure a luxurious experience. This will highlight your commitment to professionalism and warmth, which are key values for the role.
✨Emphasise Hygiene Standards
Since maintaining hygiene is crucial in a spa environment, be ready to discuss your understanding of health and safety regulations. Share any relevant experiences that demonstrate your attention to detail and commitment to cleanliness in treatment rooms and equipment.
✨Ask Thoughtful Questions
Prepare some insightful questions about the spa’s vision and the team culture at Palé Hall. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
