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- Tasks: Run a section of the restaurant, ensuring a top-notch dining experience for guests.
- Company: Join a vibrant restaurant known for its exceptional service and delicious menu.
- Benefits: Enjoy flexible shifts, competitive pay, and a fun team environment.
- Why this job: Perfect for those who love food, hospitality, and making guests feel special.
- Qualifications: No prior experience needed, just a passion for great service and teamwork.
- Other info: Opportunity to learn and grow in a fast-paced, dynamic setting.
Runs a section of the restaurant to a high standard throughout the guest’s full dining experience.
Shows flexibility and adaptability in working both breakfast, lunch and dinner shifts.
Sets up the restaurant before dinner service according to the table plan.
Opens tables on EPOS ahead of dinner service, recording any allergies or requests.
Understands the menu and any amendments that need to be made for allergens.
Communicates guest issues with the management team and the kitchen.
Processes food orders and payments on EPOS.
Takes drinks orders and processes them on EPOS.
Processes vouchers on EPOS.
Charges bills to guest’s rooms accurately.
Prepares tea and coffee to guest’s requirement.
Presents and explains the layout of the wine list to guests.
Seats guests confidently in the restaurant and explains how the menu works.
Serves dishes to the guests confidently using the correct explanation from the kitchen.
Calls away dishes to the kitchen in an efficient manner.
Clears tables with elegance.
Reads guests confidently and understands the table side manner they may be expecting.
Understands safety procedures and follows them to ensure guests and colleagues are kept safe.
Represents the restaurant in a positive manner all while on hotel grounds.
Communicates clearly with guests to manage their expectations and never mislead.
Takes pride in and looks after the uniform provided by SOURCE.
Sets a good example for the Chef de Rangs and Commis Waiters.
Has a good understanding of food hygiene and the role it plays in every part of the restaurant.
Supports the management team in the smooth running of the restaurant.
Contributes to guest profiles for returning guests.
Handles end of night banking and shift handovers.
Waiting Staff/Chef de rang employer: Relais & Châteaux UK
Contact Detail:
Relais & Châteaux UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiting Staff/Chef de rang
✨Tip Number 1
Familiarise yourself with the menu and any potential allergens. This knowledge will not only help you answer guest queries confidently but also demonstrate your commitment to providing excellent service.
✨Tip Number 2
Practice your communication skills, especially in managing guest expectations. Being able to clearly explain the menu and address any concerns will set you apart from other candidates.
✨Tip Number 3
Showcase your adaptability by being open to working various shifts. Highlight any previous experience where you've successfully managed different dining services, as this flexibility is key for the role.
✨Tip Number 4
Demonstrate your understanding of food hygiene practices. Being knowledgeable about safety procedures will reassure us that you can maintain a high standard in the restaurant environment.
We think you need these skills to ace Waiting Staff/Chef de rang
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Waiting Staff/Chef de rang. Familiarise yourself with the key tasks mentioned in the job description, such as managing guest experiences and handling EPOS systems.
Tailor Your CV: Highlight relevant experience in your CV that aligns with the job requirements. Emphasise any previous roles in hospitality, your ability to handle food orders, and your understanding of food hygiene practices.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the hospitality industry. Mention specific skills that relate to the role, such as your adaptability to different shifts and your ability to communicate effectively with guests.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Relais & Châteaux UK
✨Know the Menu Inside Out
Familiarise yourself with the menu and any potential allergens. Be prepared to discuss how you would handle specific dietary requests or modifications, as this shows your attention to detail and commitment to guest satisfaction.
✨Demonstrate Flexibility
Since the role requires working various shifts, be ready to discuss your availability and willingness to adapt. Share examples from past experiences where you've successfully managed different schedules or adapted to changing circumstances.
✨Showcase Your Communication Skills
Effective communication is key in this role. Prepare to give examples of how you've handled guest issues or communicated with team members in previous jobs. Highlight your ability to manage expectations and maintain a positive atmosphere.
✨Emphasise Teamwork and Leadership
As you'll be setting an example for others, share instances where you've taken on leadership roles or supported your colleagues. Discuss how you contribute to a harmonious work environment and assist in the smooth running of operations.
