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- Tasks: Lead a vibrant housekeeping team and ensure our unique rooms shine.
- Company: A quirky hotel with personality and luxury in every corner.
- Benefits: Competitive pay, flexible hours, and a fun work environment.
- Why this job: Unleash your inner designer while making guests feel at home.
- Qualifications: Experience in housekeeping and strong leadership skills.
- Other info: Join a dynamic team where creativity and kindness thrive.
Other
The housekeeping department is a busy hub of activity, so you’ll never be bored with us! We have 30 individually styled bedrooms so if you’re a secret interior designer at heart our hotel is full of inspiration. We’re like no other standard hotel, we have lots of little quirks, personality and luxury in our rooms – just one of the reasons our housekeeping team enjoy working in this area.
A Housekeeping Supervisor
- Leads the team in absence of the Housekeeping Manager.
- Attends operational meetings in absence of department management.
- Leads team briefings and staff meetings as required.
- Carries our regular staff reviews, in line with review schedule.
- Reviews, updates and writes new SOPs as required.
- Compiles and issues rotas that are in line with budgets.
- Supports the monitoring and controlling of spending within the department.
- Compiles orders for required items e.g. cleaning products and gains purchase order numbers as required before placing orders.
- Authorises invoices.
- Releases rooms to reception upon completion of checks (ensures no actions outstanding).
- Arranges engineers should the equipment break down.
- Liaises with maintenance to arrange for pre planned maintenance.
- Reviews and ensures all tasks have been completed in the daily checklists.
- Manages and records.
- Acts of Kindness for the Love & Laughter Programme.
- Shows an awareness of the current review position and scores, as well as demonstrates a clear ability to obtain reviews from guest and to actively support and encourage other team members to seek out review opportunities.
- Ensures all outdoor cushions are stored correctly and cleaned on a regular basis
Housekeeping Supervisor employer: Relais & Châteaux Uk
Contact Detail:
Relais & Châteaux Uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with the unique quirks and personality of the place. This will not only help you stand out in interviews but also show your genuine interest in becoming part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on social media or at industry events. They can provide insider tips and might even put in a good word for you when you apply through our website.
✨Tip Number 3
Prepare for those operational meetings! Brush up on your knowledge of housekeeping SOPs and be ready to discuss how you can contribute to the team’s success. Showing initiative can really set you apart from other candidates.
✨Tip Number 4
Don’t forget about the power of reviews! Be proactive in discussing how you can help improve guest feedback and encourage your future team members to do the same. This shows you’re already thinking about the bigger picture!
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Show Your Personality: When writing your application, let your unique personality shine through! We love a bit of quirkiness, so don’t be afraid to show us what makes you tick and how you can bring that flair to our housekeeping team.
Tailor Your Experience: Make sure to highlight any relevant experience you have in housekeeping or supervisory roles. We want to see how your past experiences align with the responsibilities listed in the job description, so be specific!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Relais & Châteaux Uk
✨Know Your Stuff
Familiarise yourself with the hotel’s unique style and quirks. Be ready to discuss how your experience aligns with their focus on personality and luxury in the rooms. This shows you’re genuinely interested and can contribute to their vibe.
✨Show Leadership Skills
As a Housekeeping Supervisor, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, handled conflicts, or improved processes. Highlight your ability to motivate others and maintain high standards.
✨Be Ready for Operational Questions
Expect questions about managing budgets, compiling rotas, and handling supplies. Brush up on your knowledge of SOPs and be prepared to discuss how you would approach these tasks. This will demonstrate your operational savvy.
✨Emphasise Guest Experience
Since guest reviews are crucial, think of ways you've enhanced guest satisfaction in previous roles. Be ready to share specific examples of how you’ve encouraged feedback and improved service based on reviews. This shows you understand the importance of guest relations.