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- Tasks: Keep guest rooms and public areas spotless while ensuring a welcoming atmosphere.
- Company: Join the prestigious Palé Hall, known for its luxury and exceptional service.
- Benefits: Enjoy flexible hours, a supportive team, and opportunities for growth.
- Why this job: Be part of a vibrant team that values attention to detail and guest satisfaction.
- Qualifications: No prior experience needed; just bring your enthusiasm and a keen eye for cleanliness.
- Other info: Perfect for students looking for part-time work in a stunning environment.
The predicted salary is between 20000 - 30000 £ per year.
To ensure that all guest accommodation, public areas, cloakrooms and any other specified areas are cleaned, serviced and vacuumed to the required standards and in accordance with hotel standards of performance, with rubbish disposed of carefully and safely.
To replenish hospitality trays and complimentary in-room beverages.
To ensure that all dirty linen is processed in the correct manner.
To perform the daily turndown service to the specified standard.
To report any maintenance issues to the Head Housekeeper.
To carefully note the daily housekeeping list to ensure that all guest details and requirements are carried out, e.g. twin beds, dog facilities, champagne, flowers, chocolates etc in the room as requested.
To ensure all hotel keys in use by you are signed out and back in at the beginning and end of each shift.
To communicate any customer comments/feedback promptly and professionally to management so that appropriate action can be taken.
To carefully handle any guest property that has been left in the bedrooms, ensuring that it is passed to Reception for recording and returning.
To display a high standard of personal presentation and grooming standards in accordance with company guidelines.
Housekeeper - Palé Hall employer: Relais & Châteaux UK
Contact Detail:
Relais & Châteaux UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper - Palé Hall
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and protocols used in hotels. Understanding the expectations for cleanliness and service will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Highlight any previous experience in housekeeping or similar roles when networking. Speak to current or former employees in the hospitality industry to gain insights and possibly get a referral.
✨Tip Number 3
Prepare to discuss how you handle customer feedback and maintain high standards of personal presentation. Being able to articulate your approach to guest satisfaction can set you apart from other candidates.
✨Tip Number 4
Show enthusiasm for the role and the hotel itself. Research Palé Hall and mention specific aspects that appeal to you, demonstrating your genuine interest in becoming part of their team.
We think you need these skills to ace Housekeeper - Palé Hall
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the daily tasks and responsibilities of a Housekeeper at Palé Hall. This will help you tailor your application to highlight relevant experience.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous housekeeping or cleaning experience. Mention specific tasks you've performed that align with the job requirements, such as managing guest requests or maintaining cleanliness standards.
Show Attention to Detail: Demonstrate your attention to detail in your application. Use examples from past roles where you ensured high standards of cleanliness and organisation, as this is crucial for the role.
Professional Presentation: Since personal presentation is important for this role, ensure your application materials are well-formatted and free of errors. This reflects your commitment to professionalism and aligns with the hotel's standards.
How to prepare for a job interview at Relais & Châteaux UK
✨Know the Hotel Standards
Familiarise yourself with the specific cleaning and service standards of Palé Hall. Understanding their expectations will help you demonstrate your commitment to maintaining high standards during the interview.
✨Showcase Attention to Detail
Highlight your ability to pay attention to details, such as remembering guest preferences or ensuring all areas are cleaned thoroughly. Share examples from previous experiences where your attention to detail made a difference.
✨Communicate Effectively
Prepare to discuss how you handle customer feedback and communicate with team members. Effective communication is key in housekeeping roles, so be ready to provide examples of how you've successfully managed guest requests or concerns.
✨Demonstrate Personal Presentation
Since personal grooming and presentation are important in this role, ensure you dress appropriately for the interview. This will show that you understand the importance of maintaining a professional appearance in a hospitality environment.
