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- Tasks: Run a section of the restaurant, ensuring a top-notch dining experience for guests.
- Company: Join a vibrant restaurant known for its exceptional service and welcoming atmosphere.
- Benefits: Enjoy flexible shifts, competitive pay, and opportunities for growth in a dynamic environment.
- Why this job: Be part of a passionate team, enhance your hospitality skills, and make lasting connections.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Perfect for high school and college students looking for a fun, fast-paced job.
The predicted salary is between 20000 - 30000 £ per year.
Runs a section of the restaurant to a high standard throughout the guest’s full dining experience.
Shows flexibility and adaptability in working both breakfast, lunch and dinner shifts.
Sets up the restaurant before dinner service according to the table plan.
Opens tables on EPOS ahead of dinner service, recording any allergies or requests.
Understands the menu and any amendments that need to be made for allergens.
Communicates guest issues with the management team and the kitchen.
Processes food orders and payments on EPOS.
Takes drinks orders and processes them on EPOS.
Processes vouchers on EPOS.
Charges bills to guest’s rooms accurately.
Prepares tea and coffee to guest’s requirement.
presents and explains the layout of the wine list to guests.
Seats guests confidently in the restaurant and explains how the menu works.
Serves dishes to the guests confidently using the correct explanation from the kitchen.
Calls away dishes to the kitchen in an efficient manner.
Clears tables with elegance.
Reads guests confidently and understands the table side manner they may be expecting.
Understands safety procedures and follows them to ensure guests and colleagues are kept safe.
Represents the restaurant in a positive manner all while on hotel grounds.
Communicates clearly with guests to manage their expectations and never mislead.
Takes pride in and looks after the uniform provided by SOURCE.
Sets a good example for the Chef de Rangs and Commis Waiters.
Has a good understanding of food hygiene and the role it plays in every part of the restaurant.
Supports the management team in the smooth running of the restaurant.
Contributes to guest profiles for returning guests.
Handles end of night banking and shift handovers.
Head Waiter/waiter/waitress employer: Relais & Châteaux UK
Contact Detail:
Relais & Châteaux UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter/waiter/waitress
✨Tip Number 1
Familiarise yourself with the menu and any potential allergens. This knowledge will not only help you during the interview but also demonstrate your commitment to providing excellent service.
✨Tip Number 2
Practice your communication skills, especially in managing guest expectations. Role-playing different dining scenarios with friends can help you feel more confident when interacting with guests.
✨Tip Number 3
Showcase your adaptability by being open to working various shifts. Highlighting your flexibility during discussions can set you apart from other candidates.
✨Tip Number 4
Demonstrate your understanding of food hygiene practices. Being knowledgeable about safety procedures will reassure us that you take guest and colleague safety seriously.
We think you need these skills to ace Head Waiter/waiter/waitress
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Head Waiter/Waitress. Familiarise yourself with the key tasks mentioned in the job description, such as managing guest experiences and handling EPOS systems.
Tailor Your CV: Highlight relevant experience in your CV that aligns with the job requirements. Emphasise any previous roles in hospitality, especially those involving customer service, food hygiene, and teamwork.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry. Mention specific examples of how you've successfully managed dining experiences or resolved guest issues in the past.
Showcase Your Skills: In your application, be sure to highlight skills that are crucial for the role, such as communication, adaptability, and attention to detail. Provide examples of how you've demonstrated these skills in previous positions.
How to prepare for a job interview at Relais & Châteaux UK
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu, including any special dishes and allergens. Being able to confidently explain the menu to guests will show your expertise and enhance their dining experience.
✨Demonstrate Flexibility
Be prepared to discuss your availability for different shifts, including breakfast, lunch, and dinner. Highlight any previous experience where you successfully adapted to changing schedules or demands.
✨Showcase Your Communication Skills
Effective communication is key in this role. Practice how you would handle guest inquiries and complaints, ensuring you convey a positive attitude while managing expectations.
✨Emphasise Teamwork and Leadership
As a Head Waiter, you'll need to set an example for others. Share examples of how you've supported team members in the past and contributed to a smooth-running service, showcasing your leadership skills.
