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- Tasks: Lead a restaurant section, ensuring an exceptional dining experience for guests.
- Company: Join a vibrant restaurant known for its high standards and welcoming atmosphere.
- Benefits: Enjoy flexible shifts, competitive pay, and opportunities for growth in a dynamic environment.
- Why this job: Perfect for those who love hospitality and want to make a real impact on guest experiences.
- Qualifications: No prior experience needed; just bring your passion for service and a positive attitude!
- Other info: Be part of a supportive team that values your contributions and encourages personal development.
The predicted salary is between 28800 - 43200 £ per year.
Runs a section of the restaurant to a high standard throughout the guest’s full dining experience.
Shows flexibility and adaptability in working both breakfast, lunch and dinner shifts.
Sets up the restaurant before dinner service according to the table plan.
Opens tables on EPOS ahead of dinner service, recording any allergies or requests.
Understands the menu and any amendments that need to be made for allergens.
Communicates guest issues with the management team and the kitchen.
Processes food orders and payments on EPOS.
Takes drinks orders and processes them on EPOS.
Processes vouchers on EPOS.
Charges bills to guest’s rooms accurately.
Prepares tea and coffee to guest’s requirement.
Presents and explains the layout of the wine list to guests.
Seats guests confidently in the restaurant and explains how the menu works.
Serves dishes to the guests confidently using the correct explanation from the kitchen.
Calls away dishes to the kitchen in an efficient manner.
Clears tables with elegance.
Reads guests confidently and understands the table side manner they may be expecting.
Understands safety procedures and follows them to ensure guests and colleagues are kept safe.
Represents the restaurant in a positive manner all while on hotel grounds.
Communicates clearly with guests to manage their expectations and never mislead.
Takes pride in and looks after the uniform provided by SOURCE.
Sets a good example for the Chef de Rangs and Commis Waiters.
Has a good understanding of food hygiene and the role it plays in every part of the restaurant.
Supports the management team in the smooth running of the restaurant.
Contributes to guest profiles for returning guests.
Handles end of night banking and shift handovers.
Head Waiter employer: Relais & Châteaux UK
Contact Detail:
Relais & Châteaux UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter
✨Tip Number 1
Familiarise yourself with the menu and any potential allergens. Being able to confidently explain dishes and accommodate guest requests will set you apart during the interview process.
✨Tip Number 2
Demonstrate your understanding of excellent customer service. Think of examples from your past experiences where you went above and beyond for guests, as this will showcase your ability to enhance the dining experience.
✨Tip Number 3
Showcase your adaptability by discussing your experience in handling different shifts and busy periods. Highlighting your flexibility will reassure us that you can manage the demands of breakfast, lunch, and dinner services.
✨Tip Number 4
Prepare to discuss your knowledge of food hygiene and safety procedures. This is crucial in maintaining a safe environment for both guests and staff, and demonstrating this knowledge will make you a strong candidate.
We think you need these skills to ace Head Waiter
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Head Waiter. Familiarise yourself with the job description and think about how your experience aligns with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience in the hospitality industry. Emphasise your skills in managing dining experiences, handling guest requests, and working with EPOS systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent service. Mention specific examples from your past roles that demonstrate your ability to manage a section of a restaurant and communicate effectively with guests and staff.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Relais & Châteaux UK
✨Know the Menu Inside Out
Make sure you have a thorough understanding of the menu, including any allergens and special requests. Being able to confidently explain dishes and wine pairings will impress the interviewers and show your commitment to providing an excellent dining experience.
✨Demonstrate Flexibility
Since the role requires working various shifts, be prepared to discuss your availability and willingness to adapt. Share examples from your past experiences where you've successfully managed different schedules or handled unexpected changes.
✨Showcase Your Communication Skills
Effective communication is key in this role. Be ready to provide examples of how you've managed guest expectations or resolved issues in previous positions. Highlight your ability to work with both guests and kitchen staff to ensure smooth service.
✨Emphasise Teamwork and Leadership
As a Head Waiter, you'll need to set an example for your team. Discuss your experience in leading a team, training new staff, or supporting management. Show that you can foster a positive environment while ensuring high standards are maintained.
