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- Tasks: Lead a restaurant section, ensuring an exceptional dining experience for guests.
- Company: Join a vibrant restaurant known for its high standards and welcoming atmosphere.
- Benefits: Enjoy flexible shifts, competitive pay, and opportunities for growth in a dynamic environment.
- Why this job: Perfect for those who love hospitality and want to make a real impact on guest experiences.
- Qualifications: No prior experience needed; just bring your passion for service and a positive attitude!
- Other info: Be part of a supportive team that values your contributions and encourages personal development.
The predicted salary is between 28800 - 43200 £ per year.
Runs a section of the restaurant to a high standard throughout the guest’s full dining experience.
Shows flexibility and adaptability in working both breakfast, lunch and dinner shifts.
Sets up the restaurant before dinner service according to the table plan.
Opens tables on EPOS ahead of dinner service, recording any allergies or requests.
Understands the menu and any amendments that need to be made for allergens.
Communicates guest issues with the management team and the kitchen.
Processes food orders and payments on EPOS.
Takes drinks orders and processes them on EPOS.
Processes vouchers on EPOS.
Charges bills to guest’s rooms accurately.
Prepares tea and coffee to guest’s requirement.
Presents and explains the layout of the wine list to guests.
Seats guests confidently in the restaurant and explains how the menu works.
Serves dishes to the guests confidently using the correct explanation from the kitchen.
Calls away dishes to the kitchen in an efficient manner.
Clears tables with elegance.
Reads guests confidently and understands the table side manner they may be expecting.
Understands safety procedures and follows them to ensure guests and colleagues are kept safe.
Represents the restaurant in a positive manner all while on hotel grounds.
Communicates clearly with guests to manage their expectations and never mislead.
Takes pride in and looks after the uniform provided by SOURCE.
Sets a good example for the Chef de Rangs and Commis Waiters.
Has a good understanding of food hygiene and the role it plays in every part of the restaurant.
Supports the management team in the smooth running of the restaurant.
Contributes to guest profiles for returning guests.
Handles end of night banking and shift handovers.
Head Waiter employer: Relais & Châteaux UK
Contact Detail:
Relais & Châteaux UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter
✨Tip Number 1
Familiarise yourself with the menu and any potential allergens. Being able to confidently explain dishes and accommodate guest requests will set you apart during the interview process.
✨Tip Number 2
Demonstrate your flexibility by discussing your experience with various shifts. Highlighting your adaptability in a fast-paced environment can show us that you're ready for the demands of the role.
✨Tip Number 3
Practice your communication skills, especially in managing guest expectations. Being able to articulate how you would handle guest issues or complaints can impress us during the interview.
✨Tip Number 4
Showcase your understanding of food hygiene and safety procedures. We value candidates who prioritise safety and cleanliness, so be prepared to discuss how you implement these practices in your work.
We think you need these skills to ace Head Waiter
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities of a Head Waiter. Familiarise yourself with the key tasks mentioned in the job description, such as managing the dining experience and communicating effectively with guests and the kitchen.
Tailor Your CV: Highlight relevant experience in your CV that showcases your ability to run a section of a restaurant, manage guest expectations, and handle food orders efficiently. Use specific examples from previous roles to demonstrate your skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of the role. Mention your flexibility in working various shifts and your commitment to maintaining high standards in service.
Showcase Your Communication Skills: In your application, emphasise your communication skills. Provide examples of how you've successfully managed guest issues or worked collaboratively with a team to enhance the dining experience.
How to prepare for a job interview at Relais & Châteaux UK
✨Know the Menu Inside Out
Make sure you have a thorough understanding of the menu, including any allergens and special requests. This will not only impress your interviewers but also show that you're ready to handle guest inquiries confidently.
✨Demonstrate Flexibility
Be prepared to discuss your availability for different shifts, including breakfast, lunch, and dinner. Highlight any previous experience where you've had to adapt to changing schedules or demands in a fast-paced environment.
✨Showcase Your Communication Skills
Effective communication is key in this role. Be ready to provide examples of how you've successfully managed guest expectations or resolved issues in the past. This will demonstrate your ability to represent the restaurant positively.
✨Emphasise Teamwork and Leadership
As a Head Waiter, you'll be setting an example for others. Share experiences where you've supported your team or taken the lead during busy service times. This will show that you can contribute to the smooth running of the restaurant.
