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- Tasks: Lead the reception team and ensure exceptional guest experiences at a luxury hotel.
- Company: Prestigious country house hotel in beautiful Wales.
- Benefits: Comprehensive benefits and opportunities for career progression.
- Why this job: Join a respected establishment and make a real impact on guest satisfaction.
- Qualifications: Experience in hospitality and excellent communication skills.
- Other info: Hands-on role in a dynamic and friendly environment.
The predicted salary is between 36000 - 60000 £ per year.
A prestigious country house hotel in Wales is seeking an experienced Head Receptionist to lead its reception team. This hands-on role involves overseeing daily operations, managing guest experiences, and ensuring high standards of service.
The ideal candidate will possess excellent communication skills and a friendly demeanor, making them confident in guest interactions. This position includes comprehensive benefits and room for career progression in a respected establishment.
Front of House Leader – Luxury Hotel Guest Experience in Bala employer: Relais & Châteaux - Italia / Italy
Contact Detail:
Relais & Châteaux - Italia / Italy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Leader – Luxury Hotel Guest Experience in Bala
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a Front of House Leader role!
✨Tip Number 2
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on showcasing your communication skills and friendly demeanour, which are key for guest interactions.
✨Tip Number 3
Research the hotel! Familiarise yourself with the luxury hotel’s values and guest experience standards. This will help you tailor your responses during interviews and show that you’re genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Front of House Leader – Luxury Hotel Guest Experience in Bala
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and approachable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Highlight Relevant Experience: Make sure to showcase any previous experience in hospitality or leadership roles. We’re looking for someone who can lead our reception team, so share specific examples of how you've managed guest experiences in the past.
Tailor Your Application: Take the time to tailor your CV and cover letter to the job description. Mention how your skills align with the responsibilities of the Front of House Leader role, and why you’re excited about working at our luxury hotel.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Relais & Châteaux - Italia / Italy
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel’s history, values, and guest experience philosophy. Familiarise yourself with their services and any recent news or awards. This will show your genuine interest and help you connect your skills to their specific needs.
✨Showcase Your Leadership Skills
As a Front of House Leader, you'll need to demonstrate your ability to manage a team effectively. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service standards. Be ready to discuss how you motivate and inspire others.
✨Practice Your Communication Style
Excellent communication is key in this role. During the interview, practice speaking clearly and confidently. Use friendly body language and maintain eye contact. You might even want to role-play common guest scenarios to showcase your problem-solving skills and approachability.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the hotel's culture, team dynamics, and expectations for the role. This not only shows your enthusiasm but also helps you gauge if the hotel is the right fit for you.
