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For Companies At a Glance
- Tasks: Ensure guest safety, handle inquiries, and assist with hotel operations during night shifts.
- Company: Farlam Hall, a unique hotel known for its Michelin star dining and welcoming atmosphere.
- Benefits: 28 days holiday, 50% off meals, discounted stays, and staff parking.
- Why this job: Join a talented team and create memorable experiences for guests in a stunning setting.
- Qualifications: High standards, good communication skills, and a passion for hospitality.
- Other info: Flexible part-time hours with opportunities for growth in a supportive environment.
Overview
Farlam Hall sits proudly on the path less trodden. Those who discover it don’t tend to forget it, a place of relaxation, it’s also a place of discovery.
Here, our guests can indulge in fine dining in our Michelin star restaurant, enjoy classic dishes full of flavour in Bistro Enkel, or celebrate with an exclusive intimate private dining experience at HRISHI\’s Table.
Our rooms have been individually styled to perfection, creating calming and rejuvenating spaces to switch off and rest your head.
You’ll be part of a welcoming, talented team and motivating environment, where your positive contribution and hard work will be recognised and rewarded.
So, if you hold yourself to high standards and take pride in what you do, we’d be proud to have you on board.
The role
Part Time Night Porter
The Night Porter role at Farlam Hall is based on 3 nights per week, 10:30pm to 7am. A versatile role that incorporates safety checks, reception and other general hotel tasks. Delivering a professional and thoughtful experience, having an in-depth understanding of the systems we use, our room offerings and the ability to be a storyteller with our guests.
- Safety checks are conducted in accordance with our policies.
- Property security.
- Handling early departures and late arrivals.
- Phone calls are answered and dealt with in a professional manner.
- Assist with general guest enquiries including making a reservation. Preparing and posting of guest bills.
- Work with the restaurant team in setting up for the following day; Breakfast tables and linen.
- Housekeeping tasks include cleaning robes and preparing communal areas.
- Administrative duties.
Benefits
- 28 days holiday (inc bank holidays) per year (Pro Rata).
- 50% off food in the restaurant for dinner for you and a family member or a friend (Monday – Thursday) (once a year)
- 50% off food in the restaurant for Sunday Lunch for you and a family member or friend (once a year)
- 25% off drinks with either meals above for you and a family member or a friend
- Pride of Britain / Relais and Chateaux discounted stays.
- Staff Parking.
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Part Time Night Porter employer: Relais & Châteaux
Contact Detail:
Relais & Châteaux Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Night Porter
✨Tip Number 1
Get to know Farlam Hall inside out! Familiarise yourself with their services, from the Michelin star restaurant to the unique room offerings. This way, when you chat with the team, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Be ready to showcase your personality! The Night Porter role is all about creating a welcoming atmosphere. When you meet the team, let your friendly nature shine through and demonstrate how you can contribute to that positive environment.
✨Tip Number 3
Practice your storytelling skills! As a Night Porter, you'll be engaging with guests and sharing the charm of Farlam Hall. Think of a few interesting anecdotes or facts about the hotel that you can share during your conversations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on being part of the Farlam Hall family. Don’t miss out on this opportunity!
We think you need these skills to ace Part Time Night Porter
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application memorable.
Tailor Your Application: Make sure to tailor your application specifically for the Night Porter role at Farlam Hall. Highlight any relevant experience and skills that match the job description. We love seeing how you connect your background to what we do!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows you’re keen on joining our team at Farlam Hall!
How to prepare for a job interview at Relais & Châteaux
✨Know the Role Inside Out
Before your interview, make sure you understand the Night Porter role thoroughly. Familiarise yourself with the specific tasks mentioned in the job description, like safety checks and handling guest enquiries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
As a Night Porter, you'll be interacting with guests during their stay. Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to ensure a positive experience for someone, as this will highlight your suitability for the role.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to the job. For instance, how would you handle a late arrival or an early departure? Practising your responses to these scenarios can help you feel more confident and prepared during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, what a typical night looks like, or how success is measured in the role. This shows your enthusiasm and helps you determine if Farlam Hall is the right fit for you.
