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- Tasks: Deliver premium customer service and support stock management in a luxury retail environment.
- Company: Join Reiss, a leading luxury brand with a commitment to sustainability and quality.
- Benefits: Enjoy generous discounts, career development, and a supportive work culture.
- Why this job: Be part of a dynamic team that values exceptional service and personal growth.
- Qualifications: Passion for luxury products and strong customer service skills are essential.
- Other info: Diversity and inclusion are at the heart of our hiring process.
The predicted salary is between 30000 - 42000 £ per year.
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established.
Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals.
What opportunities exist within our teams? Register your interest here for Sales Manager, Sales Associate, or Stock Associate roles.
What you'll be doing:
- Delivering a premium and tailored customer service experience
- Supporting with stock take and deliveries as needed
- Providing in depth knowledge of the brand and our products
- Communicating appropriately and effectively with customers, team members and management
- Maintaining visual standards
- Acting as a Reiss Brand Ambassador
What you'll ideally bring to the role:
- A passion for premium or luxury product
- Previous experience in a customer-facing environment
- Be able to see things through the customer's eyes
- Excellent customer service skills
- Strong attention to detail and high standards of delivery
- Flexibility and ability to adapt to changing priorities
- Ability to work in a fast-paced retail environment
- Have excellent communication and interpersonal skills
- Have excellent organisational and decision-making skills
- Be a team player
- Good written and verbal communication skills
What we'll do for you:
- As a permanent member of the team you will receive the following benefits:
- Seasonal business wear allowance
- Generous employee discount
- Rewarding commission structure
- Wellbeing and financial support through our Employee Assistance Programme
- Fitness discounts
- Family friendly policies including enhanced parental pay
- 23 days annual leave, increasing to 25 days after 2 years' service
- Employee referral scheme
- Career development opportunities
Apply now to start your story at Reiss…
We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.
We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.
Register Your Interest in Worksop employer: REISS
Contact Detail:
REISS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Register Your Interest in Worksop
✨Tip Number 1
Get to know Reiss inside out! Familiarise yourself with their products and values. This way, when you chat with them, you can show off your passion for their brand and how you can contribute to their mission.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to provide a premium experience. Role-playing with a friend can help you feel more confident when it comes to the real deal.
✨Tip Number 3
Network like a pro! Connect with current or former Reiss employees on LinkedIn. They might share insights about the company culture or even refer you for a role. Plus, it shows you're genuinely interested in being part of the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Reiss family. So, what are you waiting for? Get that application in!
We think you need these skills to ace Register Your Interest in Worksop
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for premium and luxury products shine through. We want to see that you genuinely care about delivering exceptional customer service and understand what makes our brand special.
Tailor Your Application: Make sure to customise your application for the role you're interested in. Highlight any relevant experience in customer-facing environments and how it aligns with our values at Reiss. This helps us see why you're a great fit!
Be Clear and Concise: Keep your written application clear and to the point. Use straightforward language and avoid jargon. We appreciate good communication skills, so make sure your application reflects that!
Apply Through Our Website: Don't forget to apply through our website! It's the best way for us to receive your application and ensures you’re considered for the roles you’re interested in. We can’t wait to hear from you!
How to prepare for a job interview at REISS
✨Know the Brand Inside Out
Before your interview, dive deep into Reiss's history, values, and product range. Understanding their commitment to sustainability and luxury will help you connect with the brand during your conversation.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight how you went above and beyond to meet customer needs, as this aligns perfectly with Reiss's focus on providing a premium experience.
✨Demonstrate Team Spirit
Reiss values teamwork, so be ready to discuss how you've collaborated with others in previous roles. Share specific instances where you contributed to a team goal or supported a colleague, showcasing your ability to work well in a fast-paced environment.
✨Ask Thoughtful Questions
At the end of your interview, have a few insightful questions prepared. Inquire about Reiss's future plans, team dynamics, or how they support employee development. This shows your genuine interest in the company and the role.
