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- Tasks: Deliver premium customer service and support stock management in a luxury retail environment.
- Company: Join Reiss, a leading luxury brand known for sustainability and elegance.
- Benefits: Enjoy generous discounts, commission, wellness support, and career development opportunities.
- Why this job: Be part of a dynamic team that values exceptional service and customer experience.
- Qualifications: Passion for luxury products and strong customer service skills are essential.
- Other info: Flexible roles available with excellent growth potential in a fast-paced environment.
The predicted salary is between 30000 - 42000 £ per year.
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over locations internationally, as well as online and app, our presence as a leading luxury brand is well established.
Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.
What you’ll be doing:
- Delivering a premium and tailored customer service experience
- Supporting with stock take and deliveries as needed
- Providing in depth knowledge of the brand and our products
- Communicating appropriately and effectively with customers, team members and management
- Maintaining visual standards
- Acting as a Reiss Brand Ambassador
What you’ll ideally bring to the role:
- A passion for premium or luxury product
- Previous experience in a customer-facing environment
- Be able to see things through the customer’s eyes
- Excellent customer service skills
- Strong attention to detail and high standards of delivery
- Flexibility and ability to adapt to changing priorities
- Ability to work in a fast-paced retail environment
- Have excellent communication and interpersonal skills
- Have excellent organisational and decision-making skills
- Be a team player
- Good written and verbal communication skills
What we’ll do for you:
- As a permanent member of the team you will receive the following benefits:
- Seasonal business wear allowance
- Generous employee discount
- Rewarding commission structure
- Wellbeing and financial support through our Employee Assistance Programme
- Fitness discounts
- Family friendly policies including enhanced parental pay
- 23 days annual leave, increasing to 25 days after 2 years’ service
- Employee referral scheme
- Career development opportunities
Register Your Interest in Waltham Cross employer: REISS
Contact Detail:
REISS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Register Your Interest in Waltham Cross
✨Tip Number 1
Get to know Reiss inside out! Familiarise yourself with their products and values. This way, when you chat with the team, you can show off your passion for their premium offerings and how you can contribute to their exceptional customer service.
✨Tip Number 2
Network like a pro! Connect with current or former Reiss employees on LinkedIn. Ask them about their experiences and any tips they might have. This could give you valuable insights and even a foot in the door!
✨Tip Number 3
Practice your communication skills! Since you'll be interacting with customers and team members, role-play common scenarios. This will help you feel more confident and ready to deliver that tailored customer experience Reiss is known for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Reiss family. Let’s get you that dream job!
We think you need these skills to ace Register Your Interest in Waltham Cross
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for premium and luxury products shine through. We want to see that you genuinely care about the brand and what we stand for!
Tailor Your Application: Make sure to customise your application for the specific role you're interested in, whether it's Sales Manager, Sales Associate, or Stock Associate. Highlight relevant experience and skills that match what we're looking for.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for our team.
Apply Through Our Website: Don't forget to submit your application through our website! It's the best way for us to receive your details and ensures you're considered for the role you’re interested in.
How to prepare for a job interview at REISS
✨Know the Brand Inside Out
Before your interview, dive deep into Reiss's history, values, and product range. Understanding their commitment to sustainability and luxury will help you connect with the brand during your conversation.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you can demonstrate your ability to see things through the customer's eyes, as this is crucial for roles at Reiss.
✨Dress to Impress
Since Reiss is a luxury brand, make sure to dress smartly for your interview. This not only shows your understanding of their aesthetic but also reflects your professionalism and attention to detail.
✨Be Ready to Adapt
Retail can be fast-paced and unpredictable. Be prepared to discuss how you've successfully adapted to changing priorities in previous roles. Highlighting your flexibility will show that you're a great fit for their dynamic environment.
