At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and achieve store targets.
- Company: Join Reiss, a leading luxury brand known for sustainability and quality.
- Benefits: Enjoy generous discounts, bonuses, wellness support, and 25 days annual leave.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
- Why this job: Be part of a vibrant retail environment where your leadership makes a real impact.
- Qualifications: Retail management experience and a passion for delivering outstanding customer service.
The predicted salary is between 30000 - 40000 £ per year.
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. Our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.
For our retail teams, this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.
What’s this role about? As part of our Retail team, you’ll be joining our Store in Swindon Outlet on a full-time permanent basis as our Store Manager, who is responsible for ensuring the store achieves targets, delivers results with commercial and operational excellence.
What you’ll be doing:
- Planning the long-term Store goals
- Managing the overall store operations and performance
- Leading the store team to deliver exceptional customer experience by ensuring a personalised and tailored service is provided
- Managing stock levels and making key decisions about stock control to minimise loss
- Ensuring that promotions, sales and merchandising instructions are carried out to expected standards
- Taking responsibility for recruitment and retaining talent
- Conducting regular performance reviews and probation reviews
What you’ll ideally bring to the role:
- You’ll have previous retail management experience in a similar size operation
- A passion for premium or luxury product helps, but we’re open to all retail backgrounds
- Have a proven track record of increasing overall business performance
- Have a proven track record of delivering exceptional customer service through your team
- Be highly visual and have excellent commercial product management skills
- Be able to flex between the customer service, operational, technical and visual elements of the role
- Be confident working under pressure and thrive in a fast-paced retail environment
- Be self-motivated, focused and driven to achieve team and individual goals
- Be a great people manager, able to bring the best out of your team
- Have good written and verbal communication skills
What we’ll do for you:
- Seasonal business wear allowance
- Generous employee discount
- Rewarding bonus and commission structures
- Wellbeing and financial support through our Employee Assistance Programme
- Fully funded health support through our medical cash plan
- Fitness discounts
- Family friendly policies including enhanced parental pay
- 25 days annual leave
- Employee referral scheme
- Career development opportunities
Apply now to start your story at Reiss…
We recognise the importance and power of diversity within our business and ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.
We know that some people won’t apply for a role unless they feel you don’t meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don’t tick all the boxes, we’d still like to hear from you.
Store Manager | Swindon employer: REISS
Reiss is an exceptional employer that prioritises employee growth and well-being, offering a range of benefits including generous discounts, seasonal business wear allowances, and comprehensive health support. Our vibrant work culture in Swindon fosters teamwork and excellence, ensuring that every team member can thrive while delivering outstanding customer service. With a commitment to diversity and career development, Reiss provides a rewarding environment for those looking to make a meaningful impact in the luxury retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager | Swindon
✨Tip Number 1
Get to know the company inside out! Research Reiss, their values, and what makes them tick. This way, when you walk into that interview, you can show them you’re not just another candidate but someone who genuinely gets their brand.
✨Tip Number 2
Practice your pitch! You want to be able to talk about your experience and how it aligns with the Store Manager role effortlessly. Think about specific examples where you've led a team or improved customer service – these stories will make you stand out.
✨Tip Number 3
Network like a pro! Connect with current or former Reiss employees on LinkedIn. A friendly chat can give you insider tips and might even lead to a referral. Plus, it shows you’re proactive and really interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Reiss family. So, get that application in and let’s make it happen!
We think you need these skills to ace Store Manager | Swindon
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for retail and luxury products shine through. We want to see that you genuinely care about providing exceptional customer service and creating a standout store environment.
Tailor Your CV:Make sure your CV is tailored to the Store Manager role. Highlight your previous retail management experience and any achievements that demonstrate your ability to drive business performance and lead a team effectively.
Be Clear and Concise:Keep your written application clear and to the point. Use straightforward language and structure your thoughts logically. This will help us quickly see how you fit into our team and what you can bring to the table.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Reiss family!
How to prepare for a job interview at REISS
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with Reiss as a brand. Understand their values, product lines, and what sets them apart in the luxury market. This knowledge will help you demonstrate your passion for the brand and how you can contribute to its success.
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on how you’ve motivated staff, improved performance, and delivered exceptional customer service. Be ready to discuss your approach to recruitment and talent retention.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Think of scenarios where you had to manage stock levels, deal with customer complaints, or implement promotions. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Demonstrate Your Commercial Acumen
Reiss is looking for someone who can drive business performance. Be prepared to discuss how you’ve previously increased sales or improved store operations. Bring data or examples that highlight your commercial product management skills and your ability to meet targets.
