Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and drive sales.
- Company: Join Reiss, a leading luxury brand with a commitment to sustainability and quality.
- Benefits: Enjoy up to 75% employee discount, structured training, and generous holiday allowance.
- Why this job: Be part of a vibrant team and make a real impact in a premium retail environment.
- Qualifications: Experience in supervising teams and a strong customer service background required.
- Other info: Diversity is valued; we encourage all to apply, even if you don't meet every requirement.
The predicted salary is between 28800 - 43200 £ per year.
Why choose Reiss? With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established.
Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals.
What’s the role about? Join our dynamic Retail team as a Senior Sales Associate in our Gatwick South store. In this role you’ll support the management team, ensuring team members are motivated to achieve targets and maintain a safe, efficient store environment.
Who you are:
- Previous experience of supervising a team
- Strong background in a customer facing role ideally within a premium or luxury environment
- Ability to guide and coach others
- Flexibility and ability to adapt to changing priorities
- Ability to work in a fast-paced retail environment
- Excellent communication and interpersonal skills
- Excellent organisational and decision-making skills
- Excels under pressure
What you’ll be doing:
- Delivering a premium, genuine and tailored customer service experience which exceeds our customers' expectations
- Acting as a role model; inspiring and guiding your team with dedication, integrity and genuine warmth
- Driving sales by monitoring the team’s KPIs and leading by example with exceptional service
- Working with the store leadership team to ensure clarity of business plan is cascaded throughout the team
- Providing an in-depth knowledge of our brand and our products to our customers and your team
- Actively engaging and undertaking duties that support the store operations
- Delivering team briefs and contributing to team meetings
- Supporting the store management in assisting with team development
What we’ll do for you:
- Business wear allowance
- Employee discount up to 75%
- Sales and service bonus scheme
- Refer a friend bonus scheme
- Long Service bonus scheme
- Contributory pension scheme
- Structured training and development programs
- Employee Assistance Programme: Retail Trust and Life Works
- 25 days of holiday
- And many more
If you want to start your story at Reiss as our Senior Sales Associate, don’t miss out - apply now!
#WeAreReiss We recognize the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, color, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.
We know that some people won’t apply for a role unless they feel you don’t meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don’t tick all the boxes, we’d still like to hear from you.
Senior Sales Associate (Key holder) Gatwick South employer: REISS
Contact Detail:
REISS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Associate (Key holder) Gatwick South
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Reiss's values, products, and customer service approach. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a candidate.
✨Tip Number 2
Practice your people skills! Since this role is all about delivering exceptional customer service, think of examples from your past experiences where you've gone above and beyond for customers. Share these stories during your interview to showcase your ability to connect with people.
✨Tip Number 3
Show your leadership potential! As a Senior Sales Associate, you'll be guiding a team. Prepare to discuss how you've motivated others in previous roles, and be ready to share your strategies for driving sales and achieving targets.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Reiss family. So, get your application in and let’s make it happen!
We think you need these skills to ace Senior Sales Associate (Key holder) Gatwick South
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your love for delivering exceptional customer service shine through. Share specific examples of how you've gone above and beyond for customers in previous roles, especially in premium or luxury environments.
Highlight Your Leadership Skills: As a Senior Sales Associate, you'll be guiding and motivating your team. Make sure to mention any experience you have in supervising or coaching others. We want to see how you inspire those around you to achieve their best!
Tailor Your Application to Us: Take the time to customise your application for Reiss. Mention our values, like sustainability and quality, and explain how they resonate with you. This shows us that you understand our brand and are genuinely interested in being part of our team.
Keep It Clear and Concise: While we love a good story, make sure your application is easy to read. Use clear language and structure your thoughts logically. This will help us quickly see why you're the perfect fit for the role. And remember, apply through our website for the best chance!
How to prepare for a job interview at REISS
✨Know the Brand Inside Out
Before your interview, make sure you research Reiss thoroughly. Understand their values, sustainability efforts, and product range. This will not only help you answer questions confidently but also show your genuine interest in the brand.
✨Showcase Your Leadership Skills
As a Senior Sales Associate, you'll be expected to motivate and guide your team. Prepare examples from your past experiences where you've successfully led a team or improved performance. Highlight your ability to inspire others and adapt to changing priorities.
✨Demonstrate Exceptional Customer Service
Reiss prides itself on providing a premium customer experience. Be ready to discuss how you've gone above and beyond for customers in previous roles. Think of specific instances where your service made a difference and how you can bring that same dedication to Reiss.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you'd handle real-life retail situations. Practice responses to scenarios like managing a difficult customer or motivating a team during a busy period. This will showcase your problem-solving skills and ability to excel under pressure.
